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Accidents · NTSB DCA23FA428 · Final report

Airbus Sas A350-941 accident near Atlanta, Georgia, August 29, 2023

On August 29, 2023 at about 10:31 pm local time, a 2019 Airbus Sas A350-941, registered N576DZ, suffered minor damage in an accident during approach near Atlanta, Georgia. It was flown under scheduled airline rules (Part 121). 4 people were seriously injured and 13 people had minor injuries; 148 others were unhurt. The weather was visual conditions (good weather).

The NTSB's probable cause their words, unchanged

The flight crew’s unintentional encounter with rapidly developing cumulus clouds which resulted in an encounter with severe convectively induced turbulence.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
August 29, 2023 · about 10:31 pm local time
Place
Atlanta, Georgia · map
Type
Accident
Injuries
4 people were seriously injured and 13 people had minor injuries; 148 others were unhurt.
Weather
visual conditions (good weather)
Aircraft
Airbus Sas A350-941, built 2019 · all A350-941s on the register
Registration
N576DZ · registry record · serial 0313
Damage
Minor damage
Flight
Flight · scheduled airline rules (Part 121)

The NTSB's narrative final · quoted from the NTSB record

Two passengers and two flight attendants received serious injuries aboard Delta Air Lines flight 175 when it encountered turbulence during descent into Hartsfield-Jackson Atlanta International Airport (ATL), Atlanta, Georgia. The flight was an international scheduled passenger flight operated as a Title 14 Code of Federal Regulation Part 121 from Milan Malpensa Airport (MXP), Ferno, Italy to ATL. The flight crew’s performance leading up to the turbulence encounter was consistent with standard practices. The investigation evaluated the potential for crew awareness of the rapidly building cell where the flight encountered severe turbulence. The flight crew was aware and monitoring the general convective weather in the area and showed intention to deviate around other potential convective cells. However, the rapid development of cloud buildup that caused this turbulence event and the lack of precipitation associated with it, meant that the risk of turbulence was not apparent on aircraft weather radar nor on air traffic control scopes. In anticipation of another convective cell a few minutes further down their route, the crew took steps to advise the flight attendants to secure the cabin early and the seat belt sign was illuminated. Unfortunately, the timing of the unexpected turbulence meant that cabin crew were not seated during the event, resulting in multiple injuries. The investigation evaluated whether existing technology would have been sufficient to give the crew advance warning of the rapidly building cell. The Graphic Turbulence Guidance Nowcast (GTGN) or “Turbulence Nowcast” provides a computer-generated four-dimensional forecast related to the expected intensity of atmospheric turbulence in convection provided in eddy dissipation rate (EDR) as based on estimated vertical wind velocity or aircraft vertical acceleration to provide aircraft specific turbulence intensity values. While the accident aircraft did not have this capability, a Southwest Airlines flight immediately behind the accident flight on the route had in-situ capability and reported severe turbulence in the location where the turbulence event occurred. The GTGN can provide nowcasts corresponding to observed severity in near real time and could have alerted the flight crew earlier to secure the cabin.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Turbulence encounter during approach defining event

The NTSB's findings

  • Environmental issues › Conditions/weather/phenomena › Convective weather › (general) › Effect on personnel

Pilot

  • Certificate: airline transport pilot, flight instructor, commercial pilot, flight engineer
  • Ratings: multi-engine land; single-engine land; instructor: airplane single-engine; instrument: airplane
  • Flight time: 14,958 hours in all; 1,967 in this make and model; 159 in the last 90 days
  • Last flight review: June 6, 2023
  • Medical certificate: Class 1
  • Seat: left
  • Injury: no injuries

Co-pilot

  • Certificate: airline transport pilot, flight engineer, private
  • Ratings: multi-engine land; single-engine land; instrument: airplane
  • Flight time: 8,058 hours in all; 1,332 in this make and model; 152 in the last 90 days
  • Last flight review: July 10, 2023
  • Medical certificate: Class 1
  • Seat: rgt
  • Injury: no injuries

Other crew

  • Certificate: airline transport pilot, commercial pilot
  • Seat: ctr
  • Injury: no injuries

Cabin Crew

  • Seat: left
  • Injury: serious injuries

Cabin Crew

  • Seat: unk
  • Injury: serious injuries

Cabin Crew

  • Seat: rgt
  • Injury: minor injuries

Cabin Crew

  • Seat: left
  • Injury: no injuries

Cabin Crew

  • Seat: left
  • Injury: minor injuries

Cabin Crew

  • Seat: left
  • Injury: minor injuries

Cabin Crew

  • Seat: left
  • Injury: minor injuries

Cabin Crew

  • Seat: rgt
  • Injury: minor injuries

Cabin Crew

  • Seat: left
  • Injury: minor injuries

Cabin Crew

  • Seat: rgt
  • Injury: minor injuries

Cabin Crew

  • Seat: rgt
  • Injury: minor injuries

The aircraft

  • Airframe total time: 6,551 hours
  • Last inspection: continuous airworthiness programme, August 29, 2023
  • Maximum gross weight: 617,294 lb
  • Seats: 355
  • Landing gear: retractable
  • Engine 1: Rolls Royce XWB-84 (turbofan); 6,551 hours total
  • Engine 2: Rolls Royce XWB-84 (turbofan); 6,551 hours total
  • Operator: Delta Air Lines

The flight

  • Departed from: MXP Milan OF at 1:00 pm
  • Destination: ATL Atlanta GA
  • Flight plan: IFR
  • A second pilot was aboard

Weather at the time

  • Light: daylight
  • Wind: from 160° at 5 knots
  • Visibility: 10 statute miles
  • Sky: broken clouds at 11,000 ft; a few clouds at 3,800 ft
  • Temperature: 82°F (28°C), dew point 70°F (21°C)
  • Altimeter: 29.83 inHg

Injuries

FatalSeriousMinorNone
Cabi281
Flight crew3
Passengers25144

Documents from the investigation the NTSB's docket: the evidence folder behind the report

20 documents, released by the NTSB on December 13, 2024. View them here, or download them; the NTSB redacts some personal details before release, and this site shows the NTSB's own titles rather than its file names.

#DocumentWhat it is
1 Pilot/operator Aircraft Accident Report, NTSB Form 6120.1 PDF, 11 pages View Download
2 Flight Crew Statements PDF, 6 pages View Download
3 Flight Crew Statements - Prior Aircraft to Transit Area PDF, 3 pages View Download
4 Statement of Party Representatives to NTSB Investigation PDF, 3 pages View Download
5 Injury Information PDF, 2 pages View Download
6 Meteorology Factual Report REV1 PDF, 40 pages View Download
7 Meteorology Attachment 1-DELTA Airlines Turbulence Review PDF, 30 pages View Download
8 Meteorology Attachment 2-NCAR Graphic Turbulence Nowcast (Gtgn) Review PDF, 10 pages View Download
9 Flight Data Recorder Specialist's Factual Report PDF, 22 pages View Download
10 Flight Data Recorder Specialist's Factual Report - Attachment 1 data file Download
11 ATC - Group Chair's Factual Report PDF, 18 pages View Download
12 ATC - Attachment 1 - Ztl Artcc Control Room PDF, 13 pages View Download
13 ATC - Attachment 2 - Ztl Artcc Eram Playback PDF, 6 pages View Download
14 ATC - Attachment 3 - Interview Transcripts 1 PDF, 264 pages View Download
15 ATC - Attachment 4 - ATC Audio Partial Transcript PDF, 4 pages View Download
16 ATC - Attachment 5 - ADS-B Data spreadsheet Download
17 ATC - Attachment 6 - Ztl Artcc Logs and Records PDF, 18 pages View Download
18 ATC - Attachment 7 - Ztl Artcc Procedural Documentation PDF, 418 pages View Download
19 ATC - Attachment 8 - Ztl Artcc Controller Training Documentation PDF, 405 pages View Download
20 Cockpit Voice Recorder Specialist's Factual Report PDF, 7 pages View Download

The same docket at the NTSB · documents without a copy here are fetched from the NTSB when you open them.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.