Boeing 737-890 incident near Seattle, Washington, December 24, 2008
On December 24, 2008 at about 3:00 pm local time, a Boeing 737-890, registered N516AS, was involved in an incident during pushback/tow (engine not oper) near Seattle, Washington (Seattle-Tacoma International airport). It was flown under scheduled airline rules (Part 121). No one was hurt; 141 people were on board or involved. The weather was instrument conditions (cloud, fog or low visibility).
The NTSB's probable cause their words, unchanged
The failure of the deicing crew to follow company procedures by not receiving confirmation from the flight crew before beginning to deice the airplane.
Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- December 24, 2008 · about 3:00 pm local time
- Place
- Seattle, Washington · Seattle-Tacoma International · map
- Type
- Incident
- Injuries
- No one was hurt; 141 people were on board or involved.
- Weather
- instrument conditions (cloud, fog or low visibility)
- Aircraft
- Boeing 737-890 · all 737-890s on the register
- Registration
- N516AS · registry record · serial 39044
- Damage
- Not recorded
- Flight
- Flight · scheduled airline rules (Part 121)
The NTSB's narrative final · quoted from the NTSB record
Airline personnel reported that the airplane pushed back from the gate with the auxiliary power unit running. As the push back sequence was completed, two deicing vehicles began deicing operations prior to the flight crew configuring the airplane for deicing. Shortly after, the cabin and flight crew noticed fumes within the cabin and cockpit area. The flight crew instructed the deice crew to discontinue deicing operations and the flight crew performed the smoke removal checklist as the deicing operation stopped. The flight crew started both engines and taxied back to gate N14 where the passengers and flight crew exited the airplane via the jet way. The captain reported that he did not clear the ground deicing crew to start their deicing operations. The driver of the primary deicing vehicle reported that he informed the flight crew of the fluid types, freeze points, and concentrations. He added that there was a lot of "radio chatter" and the bucket operator began deicing operations "after we received no objections" from the flight crew. Company deicing procedures state, in part, "prior to fluid application, Ground Deicing Crew member shall confirm with Flight Crew that the aircraft is configured for deicing." The flight crew gate deicing checklist states that the APU and engine bleed air switches are to be turned off prior to deicing. At the time, the APU and engine bleed air switches were still in the ON position when deicing fluid was sprayed on the airplane. This allowed the fluid to be introduced into the air supply lines leading to the cabin and cockpit.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
What happened, in order
- Miscellaneous/other during pushback/tow (engine not oper)
- Ground handling event during pushback/tow (engine not oper) defining event
- Fire/smoke (non-impact) during pushback/tow (engine not oper)
The NTSB's findings
- cause Personnel issues › Task performance › Communication (personnel) › Lack of communication › Ground crew
- cause Organizational issues › Management › Policy/procedure › (general) › Operator
- cause Aircraft › Aircraft handling/service › (general) › (general) › Incorrect use/operation
Crew member
- Certificate: airline transport pilot
- Ratings: multi-engine land; single-engine land; single-engine sea; instructor: airplane multi-engine; instructor: airplane single-engine; instructor: instrument airplane; instrument: airplane
- Flight time: 14,506 hours in all; 9,637 in this make and model; 115 in the last 90 days; 44 in the last 30 days
- Medical certificate: Class 1 (with waivers/limitations)
- Seat: left
- Injury: no injuries
Co-pilot
- Certificate: airline transport pilot
- Ratings: multi-engine land; single-engine land
- Flight time: 12,467 hours in all; 6,261 in this make and model; 170 in the last 90 days; 42 in the last 30 days
- Last flight review: May 22, 2008
- Medical certificate: Class 1 (without waivers/limitations)
- Seat: rgt
- Injury: no injuries
The aircraft
- Last inspection: continuous airworthiness programme
- Maximum gross weight: 174,700 lb
- Seats: 166
- Landing gear: retractable
- Engine 1: Cfm 56-7B27/3 (turbojet); 0 hours total
- Engine 2: Cfm 56-7B27/3 (turbojet); 0 hours total
- Operator: Alaska Airlines
The flight
- Departed from: SEA Seattle WA
- Destination: BUR Burbank CA
- Flight plan: IFR
- A second pilot was aboard
Weather at the time
- Light: dawn
- Wind: from 160° at 8 knots
- Visibility: 1 statute miles
- Sky: overcast at 800 ft
- Temperature: 34°F (1°C), dew point 30°F (-1°C)
- Altimeter: 29.57 inHg
- Observation at 3:15 pm from SEA
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Cabi | 4 | |||
| Flight crew | 2 | |||
| Passengers | 135 |
Documents from the investigation the NTSB's docket: the evidence folder behind the report
The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), has not been read from the NTSB for this case yet; the list appears here once it has. Open the docket at the NTSB.
Other NTSB records under N516AS the same tail number, which may have belonged to a different aircraft at the time
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.
