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Accidents · NTSB FTW96LA394 · Final report

Saab-Scania Ab (Saab) SF-340B accident near Fort Smith, Arkansas, September 20, 1996

On September 20, 1996 at about 11:40 pm local time, a Saab-Scania Ab (Saab) SF-340B, registered N320AE, was involved in an accident near Fort Smith, Arkansas (Fort Smith Municipal airport). It was a flight of an unrecorded kind under scheduled airline rules (Part 121). 1 person was seriously injured; 26 others were unhurt. The weather was visual conditions (good weather).

The NTSB's probable cause their words, unchanged

the passenger fell for undetermined reasons, while disembarking from the airplane.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
September 20, 1996 · about 11:40 pm local time
Place
Fort Smith, Arkansas · Fort Smith Municipal · map
Type
Accident
Injuries
1 person was seriously injured; 26 others were unhurt.
Weather
visual conditions (good weather)
Aircraft
Saab-Scania Ab (Saab) SF-340B
Registration
N320AE · registry record · serial 340B-320
Damage
Not recorded
Flight
Flight of an unrecorded kind · scheduled airline rules (Part 121)

The NTSB's narrative final · quoted from the NTSB record

The airplane was landed and parked at the passenger disembarking location at 1831, and a light rain (drizzle) was falling as passengers were disembarking. The fourth passenger stated that he disembarked down the stairway with a briefcase in his right hand. He reported that as he stepped on the second-to-last step, he 'slipped' and 'reached for a handrail to support himself.' He reported that at that point, there was no handrail for him to hold onto, and he subsequently fell to the pavement injuring himself. Handrails were incorporated with the stairway. The handrails extended down the stairs (on both sides) from the cabin door to a point where it angled about 90 degrees (down & back toward the steps). The lower end of the handrails were attached at the third step from the bottom of the stairway. The lowest usable part of the handrails extended beyond the second step (from the bottom) and at least partially over the bottom step. Although light rain was reported, the stairway was reported as not wet, since it had just been extended from the aircraft, and non-slip covering of the steps was reported to be in good condition. One of the passenger's 'Docksider' shoes was found on the stairs. Also, the company reported that the passenger believed that his briefcase might have caught on something on the way down the stairs.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

Pilot

  • Certificate: airline transport pilot
  • Ratings: multi-engine land; single-engine land; instrument: airplane
  • Flight time: 3,183 hours in all; 1,049 in this make and model
  • Medical certificate: Class 1 (valid medical--w/ waivers/lim.)
  • Seat: left

The aircraft

  • Last inspection: continuous airworthiness programme
  • Maximum gross weight: 29,000 lb
  • Seats: 37
  • Landing gear: retractable
  • Engine: Ge CT7-9B (turboprop); 0 hours total

The flight

  • Departed from: DFW Dfw Airport TX at 10:21 pm
  • Destination: FSM AR
  • Flight plan: IFR
  • Runway 0
  • A second pilot was aboard

Weather at the time

  • Light: daylight
  • Wind: from 220° at 6 knots
  • Visibility: 8 statute miles
  • Sky: broken clouds at 6,500 ft; scat at 2,700 ft
  • Temperature: 70°F (21°C), dew point 66°F (19°C)
  • Altimeter: 29.00 inHg
  • Observation at 11:53 pm from KFS

Injuries

FatalSeriousMinorNone
Crew3
Passengers123

Documents from the investigation the NTSB's docket: the evidence folder behind the report

The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), has not been read from the NTSB for this case yet; the list appears here once it has. Open the docket at the NTSB.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.