Bombardier INC BD-100-1A10 accident near Atlantic Ocean, Outside the U.S., November 21, 2021
On November 21, 2021 at about 9:37 am local time, a 2017 Bombardier INC BD-100-1A10, registered N743QS, was involved in an accident during enroute near Atlantic Ocean, Outside the U.S.. It was a personal flight under fractional-ownership rules (Part 91 subpart K). 1 person was seriously injured; 6 others were unhurt. The weather was visual conditions (good weather).
The NTSB's probable cause their words, unchanged
The airplane’s encounter with moderate clear air turbulence which resulted in a serious injury to one unrestrained passenger.
Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- November 21, 2021 · about 9:37 am local time
- Place
- Atlantic Ocean, Turks and Caicos Islands · map
- Type
- Accident
- Injuries
- 1 person was seriously injured; 6 others were unhurt.
- Weather
- visual conditions (good weather)
- Aircraft
- Bombardier INC BD-100-1A10, built 2017
- Registration
- N743QS · registry record · serial 20695
- Damage
- Not recorded
- Flight
- Personal flight · fractional-ownership rules (Part 91 subpart K)
The NTSB's narrative final · quoted from the NTSB record
According to the flight crew, while in cruise flight at flight level 400, the airplane experienced unexpected light clear air turbulence. The crew turned on the seat belt sign. The flight then encountered moderate turbulence as one of the passengers was returning to their seat from the lavatory. The passenger was seriously injured after falling and breaking some ribs.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
What happened, in order
- Clear air turbulence encounter during enroute defining event
The NTSB's findings
- Environmental issues › Conditions/weather/phenomena › Turbulence › Clear air turbulence › Contributed to outcome
- Environmental issues › Conditions/weather/phenomena › Turbulence › Clear air turbulence › Awareness of condition
Pilot
- Certificate: airline transport pilot
- Ratings: multi-engine land; instrument: airplane
- Flight time: 12,122 hours in all; 2,008 in this make and model
- Last flight review: January 17, 2021
- Medical certificate: Class 1 (without waivers/limitations)
- Seat: left
- Injury: no injuries
Co-pilot
- Certificate: airline transport pilot
- Ratings: multi-engine land; instrument: airplane
- Flight time: 14,894 hours in all; 2,052 in this make and model
- Last flight review: November 8, 2020
- Medical certificate: Class 1 (with waivers/limitations)
- Seat: rgt
- Injury: no injuries
The aircraft
- Airframe total time: 4,780 hours
- Last inspection: continuous airworthiness programme, August 17, 2021
- Maximum gross weight: 40,433 lb
- Seats: 10
- Landing gear: retractable
- Engine 1: Honeywell HTF7350 (turbofan); 3,298 hours total
- Engine 2: Honeywell HTF7350 (turbofan); 6,668 hours total
- Operator: Netjets Aviation Inc
The flight
- Departed from: TJSJ San Juan PR at 12:40 pm
- Destination: JAX Jacksonville FL
- Flight plan: IFR
- A second pilot was aboard
Weather at the time
- Light: daylight
- Wind: from 090° at 6 knots
- Visibility: 10 statute miles
- Sky: a few clouds at 1,000 ft
- Temperature: 82°F (28°C), dew point 73°F (23°C)
- Observation at 9:00 am from MBPV, 50 miles away
Weather report (METAR): MBPV 211400Z 09006KT 9999 FEW010 28/23 Q1014=
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Flight crew | 2 | |||
| Passengers | 1 | 4 |
Documents from the investigation the NTSB's docket: the evidence folder behind the report
1 document, released by the NTSB on January 5, 2022. View them here, or download them; the NTSB redacts some personal details before release, and this site shows the NTSB's own titles rather than its file names.
| # | Document | What it is | |
|---|---|---|---|
| 1 | Pilot/operator Aircraft Accident Report, NTSB Form 6120.1 | PDF, 11 pages | View Download |
The same docket at the NTSB · documents without a copy here are fetched from the NTSB when you open them.
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.