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Accidents · NTSB DCA14CA124 · Final report

Boeing 767 424ER accident near Newark, New Jersey, June 17, 2014

On June 17, 2014 at about 9:08 pm local time, a 2002 Boeing 767 424ER, registered N77066, was involved in an accident during enroute (cruise) near Newark, New Jersey. It was flown under scheduled airline rules (Part 121). 1 person was seriously injured; 12 others were unhurt. The weather was visual conditions (good weather).

The NTSB's probable cause their words, unchanged

A hot liquid splashed from a meal box onto the flight attendant's hand, resulting in a 2nd degree burn.

Source: NTSB aviation accident database, copy made November 2, 2026. Docket and reports at the NTSB.

What the record shows

Date
June 17, 2014 · about 9:08 pm local time · cases in 2014
Place
Newark, New Jersey · map
Type
Accident
Injuries
1 person was seriously injured; 12 others were unhurt.
Weather
visual conditions (good weather)
Aircraft
Boeing 767 424ER 424ER, built 2002 · all 767 424ERs on the register
Registration
N77066 · registry record · serial 29461
Damage
Not recorded
Flight
Flight · scheduled airline rules (Part 121)

The NTSB's narrative final · quoted from the NTSB record

While preparing meal service in the forward galley a flight attendant (FA) was pulling meal boxes from the oven when a hot liquid splashed from a container onto her left hand. The FA treated the burn with ice and burn cream from the first aid kit and she continued to work the remainder of the flight. The crew reported the flight was smooth with no turbulence at the time of the event. After landing, the FA proceeded to the United Airlines medical clinic where she was diagnosed with a 2nd degree burn covering an area estimated to be approximately 1 inch by 3 inches on her left hand.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Cabin safety event during enroute (cruise) defining event

The NTSB's findings

  • cause Personnel issues › Task performance › (general) › (general) › Cabin crew

Pilot

  • Certificate: airline transport pilot
  • Ratings: multi-engine land; instrument: airplane
  • Flight time: 17,525 hours in all; 11,733 in this make and model
  • Last flight review: April 28, 2014
  • Medical certificate: Class 1 (without waivers/limitations)
  • Seat: unk
  • Injury: no injuries

Co-pilot

  • Certificate: airline transport pilot
  • Ratings: multi-engine land; instrument: airplane
  • Flight time: 7,018 in this make and model
  • Last flight review: October 24, 2013
  • Medical certificate: Class 1 (with waivers/limitations)
  • Seat: unk
  • Injury: no injuries

Other crew

  • Seat: unk
  • Injury: no injuries

The aircraft

  • Landing gear: retractable
  • Operator: United Air Lines INC

The flight

  • Departed from: SBGR Sao Paulo at 9:08 pm
  • Destination: KEWR Newark NJ
  • Flight plan: IFR
  • A second pilot was aboard

Weather at the time

  • Light: night
  • Temperature: 0°F (-18°C), dew point 0°F (-18°C)

Injuries

FatalSeriousMinorNone
Cabi19
Flight crew3

Documents from the investigation the NTSB's docket: the evidence folder behind the report

4 documents, released by the NTSB on September 14, 2015. View them here, or download them; the NTSB redacts some personal details before release, and this site shows the NTSB's own titles rather than its file names.

The same docket at the NTSB · documents without a copy here are fetched from the NTSB when you open them.

Other NTSB records under N77066 the same tail number, which may have belonged to a different aircraft at the time

2026-05-03DCA26FA194 · accident near Newark, NJ · substantial damage · minor injuries

Connections how this case links to the rest of the register

Aircraft
Place
Record

The whole map of how records connect · these connections as data: /graph/accident/DCA14CA124.json.

The bigger picture in Aviation Analytics: accidents over time since 1982, by model, by phase of flight and conditions, by place and on the map.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text does not name anyone involved, its policy at this time. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.