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Accidents · NTSB WPR10IA256 · Final report

Bombardier INC CL-600-2B19 incident near Ontario, California, May 23, 2010

On May 23, 2010 at about 5:20 pm local time, a Bombardier INC CL-600-2B19, registered N925SW, suffered minor damage in an incident during landing near Ontario, California (Ontario International Airport). It was flown under scheduled airline rules (Part 121). No one was hurt; 27 people were on board or involved. The weather was visual conditions (good weather).

The NTSB's probable cause their words, unchanged

Failure of the airplane’s nose landing gear to extend for undetermined reasons.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
May 23, 2010 · about 5:20 pm local time
Place
Ontario, California · Ontario International Airport · map
Type
Incident
Injuries
No one was hurt; 27 people were on board or involved.
Weather
visual conditions (good weather)
Aircraft
Bombardier INC CL-600-2B19
Registration
N925SW · registry record · serial 7682
Damage
Minor damage
Flight
Flight · scheduled airline rules (Part 121)

The NTSB's narrative final · quoted from the NTSB record

After the pilots extended the airplane’s landing gear in preparation for landing, they observed an unsafe nose landing gear indication and performed a go-around to try to correct the situation. The pilots followed the emergency procedures in the operator’s Quick Reference Handbook but were unable to lower the nose landing gear. The pilots then performed a low-level flyby so air traffic control tower (ATCT) and ground personnel could evaluate the condition of the nose landing gear. When ATCT and ground personnel confirmed that the landing gear doors were open and the nose landing gear remained retracted, the pilots decided to make an emergency landing with the nose landing gear retracted. After the main landing gear touched down, the captain held the nose off the ground as long as possible, in accordance with company procedures. The airplane slid about 2,000 feet after the nose settled to the runway before coming to a stop. During the recovery process, the nose landing gear was extended. Postaccident examination revealed no abnormalities that would have precluded normal operation of the nose landing gear system.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Sys/Comp malf/fail (non-power) during landing defining event
  2. Landing gear not configured during landing

The NTSB's findings

  • cause Aircraft › Aircraft systems › Landing gear system › Nose/tail landing gear › Malfunction
  • cause Not determined › Not determined › (general) › (general) › Unknown/Not determined

Pilot

  • Certificate: airline transport pilot, flight instructor
  • Ratings: multi-engine land; single-engine land; instructor: airplane multi-engine; instructor: airplane single-engine; instructor: instrument airplane; instrument: airplane
  • Flight time: 13,891 hours in all; 6,502 in this make and model; 144 in the last 90 days; 57 in the last 30 days; 11,970 as pilot in command; 1,377 on instruments
  • Medical certificate: Class 1 (with waivers/limitations)
  • Seat: left
  • Injury: no injuries

Co-pilot

  • Certificate: commercial pilot
  • Ratings: multi-engine land; single-engine land; instructor: airplane single-engine; instructor: instrument airplane; instrument: airplane
  • Flight time: 4,800 hours in all; 2,030 in this make and model; 211 in the last 90 days; 58 in the last 30 days; 1,200 as pilot in command; 25 on instruments
  • Medical certificate: Class 1 (without waivers/limitations)
  • Seat: rgt
  • Injury: no injuries

The aircraft

  • Airframe total time: 20,292 hours
  • Last inspection: continuous airworthiness programme, May 20, 2010
  • Maximum gross weight: 53,000 lb
  • Seats: 53
  • Landing gear: fixed
  • Engine 1: Ge CF34 SERIES (turbofan); 0 hours total
  • Engine 2: Ge CF34 SERIES (turbofan); 0 hours total
  • Operator: Skywest Airlines INC

The flight

  • Departed from: SFO San Francisco CA at 3:15 pm
  • Destination: ONT Ontario CA
  • Flight plan: IFR
  • Runway 26L, 10,200 ft by 150 ft
  • A second pilot was aboard

Weather at the time

  • Light: daylight
  • Wind: from 250° at 9 knots, gusting 15
  • Visibility: 10 statute miles
  • Sky: broken clouds at 3,900 ft; scat at 3,000 ft
  • Temperature: 57°F (14°C), dew point 39°F (4°C)
  • Altimeter: 29.82 inHg
  • Observation at 4:53 pm from ONT

Injuries

FatalSeriousMinorNone
Cabi1
Flight crew2
Passengers24

Documents from the investigation the NTSB's docket: the evidence folder behind the report

The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), has not been read from the NTSB for this case yet; the list appears here once it has. Open the docket at the NTSB.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.