MD Helicopter 369E/500E accident near Kekaha, Hawaii, February 27, 2024
On February 27, 2024 at about 11:40 pm local time, a 1987 MD Helicopter 369E/500E, registered N633JH, was substantially damaged in an accident during enroute (cruise) near Kekaha, Hawaii. It was an other work-use flight under charter and air-taxi rules (Part 135). 1 person was seriously injured and 4 people had minor injuries. The weather was visual conditions (good weather).
The NTSB's probable cause their words, unchanged
Maintenance personnel’s noncompliance with maintenance manual procedures that required the removal of the overrunning clutch output bearing during the regreasing procedure, which resulted in inadequate regreasing of the bearing and the subsequent failure of the overrunning clutch assembly.
Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- February 27, 2024 · about 11:40 pm local time
- Place
- Kekaha, Hawaii · map
- Type
- Accident
- Injuries
- 1 person was seriously injured and 4 people had minor injuries.
- Weather
- visual conditions (good weather)
- Aircraft
- MD Helicopter 369E/500E, built 1987
- Registration
- N633JH · registry record · serial 0230E
- Damage
- Substantial damage
- Flight
- Other work-use flight · charter and air-taxi rules (Part 135)
The NTSB's narrative final · quoted from the NTSB record
The pilot reported that, while conducting a doors-off helicopter sightseeing flight near the northern shoreline on the island of Kauai, he smelled smoke and immediately began flying toward a beach for a precautionary landing. Very shortly thereafter he heard a loud “pop,” followed by the engine out aural warning tone. The pilot immediately lowered the collective control and entered an autorotation to land at a nearby smaller, remote sand-covered beach. As the helicopter touched down, it rocked forward and nosed down into the sand. The helicopter then rolled to the right and came to rest on its side, resulting in substantial damage to the tail boom, fuselage, and main rotor system. An initial examination revealed that the overrunning clutch and engine-to-transmission driveshaft were fractured. The overrunning clutch was found to have failed at its output (forward) end, with significant thermal damage to the clutch inner race and output bearing. The overrunning clutch assembly, Kaflex driveshaft, and the grease sample from the engine power output pad were collected and sent to the NTSB Materials Laboratory. Further examination of the overrunning clutch found the thermal damage was consistent with frictional heating of the output bearing, leading to the output bearing’s failure, causing the clutch inner race to become very hot and degrade its material strength. The mechanics who maintained and inspected the accident helicopter during its last 100-hour and 300-hour inspections had not removed the output bearing from the overrunning clutch when repacking the bearing with new grease during the inspections. The removal of the output bearing from the overrunning clutch during the regreasing procedure was required by the maintenance manual to allow visual confirmation that the old grease had been pushed out of the bearing during the repacking process. By neglecting to remove the output bearing from the overrunning clutch during the regreasing procedure, the mechanics could not confirm that the old grease had been completely displaced from the output bearing. A significant quantity of old grease likely remained within the output bearing due to the bearing not being removed during the regreasing procedure. Over time, and with continued use, this residual grease likely degraded further, ultimately leading to the failure of the output bearing.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
What happened, in order
- Powerplant sys/comp malf/fail during enroute (cruise) defining event
The NTSB's findings
- Aircraft › Aircraft propeller/rotor › Main rotor drive › Engine/transmission coupling › Incorrect service/maintenance
- Aircraft › Aircraft propeller/rotor › Main rotor drive › Engine/transmission coupling › Fatigue/wear/corrosion
- Personnel issues › Task performance › Maintenance › Scheduled/routine maintenance › Maintenance personnel
- Aircraft › Aircraft propeller/rotor › Main rotor drive › Engine/transmission coupling › Failure
Pilot
- Certificate: commercial pilot
- Ratings: instructor: helicopter; instructor: instrument helicopter; instrument: helicopter; rotorcraft: helicopter
- Flight time: 10,998 hours in all; 5,975 in this make and model; 167 in the last 90 days; 71 in the last 30 days; 10,923 as pilot in command; 889 on instruments
- Last flight review: February 15, 2024
- Medical certificate: Class 1 (with waivers/limitations)
- Seat: left
- Injury: minor injuries
Passenger
- Seat: left
- Injury: minor injuries
Passenger
- Seat: rgt
- Injury: serious injuries
Passenger
- Seat: rgt
- Injury: minor injuries
Passenger
- Seat: ctr
- Injury: minor injuries
The aircraft
- Airframe total time: 25,086.8 hours
- Last inspection: 100-hour inspection, February 21, 2024; 125.4 hours since
- Maximum gross weight: 3,000 lb
- Seats: 5
- Landing gear: fixed
- Engine: Rolls-Royce M250-C20B (turboshaft); 14,743 hours total
- Operator: Jack Harter Helicopters INC
The flight
- Departed from: LIH Lihue HI at 11:10 pm
- Destination: LIH Lihue HI
Weather at the time
- Light: daylight
- Wind: from 290° at 7 knots
- Visibility: 10 statute miles
- Sky: clear
- Temperature: 81°F (27°C), dew point 59°F (15°C)
- Altimeter: 30.15 inHg
- Observation at 12:51 pm from HBK, 10 miles away
Weather report (METAR): PHBK 272251Z AUTO 29007KT 10SM CLR 27/15 A3015 RMK AO2 SLP211 T02720150
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Flight crew | 1 | |||
| Passengers | 1 | 3 |
Photographs from the investigation 3 pictures from the NTSB's docket, as the NTSB released them
Photograph 1 – Image of fuselage and the separated empennage containing the vertical fin, horizontal stabilizer, and tail rotor
Photograph 2 – Image of Kaflex driveshaft after removal from wreckage (NTSB Photo)
Photograph 3 – Image of clutch output bearing outer race with three roller elements adhered (NTSB Photo)The NTSB's photographs with the NTSB's captions, at screen size. Open a picture to see it full size or to report one that should not be shown.
Documents from the investigation the NTSB's docket: the evidence folder behind the report
14 documents, released by the NTSB on June 25, 2026. View them here, or download them; the NTSB redacts some personal details before release, and this site shows the NTSB's own titles rather than its file names.
| # | Document | What it is | |
|---|---|---|---|
| 1 | Airworthiness Group Chairman's Factual Report | PDF, 17 pages | View Download |
| 2 | Airworthiness Group Chairman's Factual Report - Attachment 1 | PDF, 4 pages | View Download |
| 3 | Airworthiness Group Chairman's Factual Report - Attachment 2 | PDF, 6 pages | View Download |
| 4 | Airworthiness Group Chairman's Factual Report - Attachment 3 | PDF, 3 pages | View Download |
| 5 | Materials Laboratory Factual Report 24-062 | PDF, 14 pages | View Download |
| 6 | Pilot/operator Aircraft Accident Report, NTSB Form 6120.1 | PDF, 9 pages | View Download |
| 7 | Pilot and Passenger Mor | PDF, 3 pages | View Download |
| 8 | Mechanic Mor | PDF, 6 pages | View Download |
| 9 | Maintenance Records | PDF, 58 pages | View Download |
| 10 | Party Forms | PDF, 12 pages | View Download |
| 11 | Release of Aircraft Wreckage, NTSB Form 6120.15 | PDF, 3 pages | View Download |
| 12 | Photos | PDF, 4 pages · our copy | View Download |
| 13 | Party Submission - Federal Aviation Administration | PDF, 5 pages | View Download |
| 14 | Party Submission - Jack Harter Helicopters | PDF, 21 pages | View Download |
The same docket at the NTSB · documents without a copy here are fetched from the NTSB when you open them.
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.
