Boeing 787 incident near Over The Pacific, PO, August 7, 2016
On August 7, 2016 at about 1:00 am local time, a 2015 Boeing 787, registered VHVKK, was involved in an incident during enroute near Over The Pacific, PO (Guam Intl airport). No one was hurt; 320 people were on board or involved.
The NTSB's probable cause their words, unchanged
The NTSB has not yet published a probable cause for this incident. Investigations usually take one to two years; this page updates when the final report is released.
Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- August 7, 2016 · about 1:00 am local time
- Place
- Over The Pacific, PO · Guam Intl
- Type
- Incident
- Injuries
- No one was hurt; 320 people were on board or involved.
- Weather
- not recorded
- Aircraft
- Boeing 787 8, built 2015 · all 787s on the register
- Registration
- VHVKK · no longer on the register · serial 36237
- Damage
- Not recorded
- Flight
- Flight
The NTSB's narrative preliminary · quoted from the NTSB record
On August 7, 2016, a Jetstar Boeing 787, powered by 2 General Electric (GE) GEnx-1B64/P2 engines experienced a right engine (No. 2) low oil quantity indication while cruising over the Pacific. The engine was shutdown and the airplane was diverted to Guam where an uneventful landing was made. This incident is being investigated by the Australian Transport Safety Board and the NTSB is participating as the US Accredited Representative in accordance with ICAO Annex 13 as the State of Manufacturer for the engines and airplane.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
What happened, in order
- Powerplant sys/comp malf/fail during enroute defining event
The aircraft
- Landing gear: retractable
- Engine 1: General Electric GEnx-1B64 (turbofan); 0 hours total
- Engine 2: General Electric GEnx-1B64 (turbofan); 0 hours total
The flight
- Departed from: NRT Tokyo
- Destination: OOL Gold Coast
- Flight plan: IFR
- A second pilot was aboard
Weather at the time
- Temperature: 0°F (-18°C), dew point 0°F (-18°C)
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Flight crew | 11 | |||
| Passengers | 309 |
Documents from the investigation the NTSB's docket: the evidence folder behind the report
The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), has not been read from the NTSB for this case yet; the list appears here once it has. Open the docket at the NTSB.
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.