Embraer-Empresa Brasileira de ERJ 170-200 LR accident near Flushing, New York, May 11, 2013
On May 11, 2013 at about 1:20 pm local time, a Embraer-Empresa Brasileira de ERJ 170-200 LR, registered N208JQ, was involved in an accident during prior to flight near Flushing, New York (Laguardia Airport). It was flown under scheduled airline rules (Part 121). 1 person was seriously injured; 3 others were unhurt. The weather was visual conditions (good weather).
The NTSB's probable cause their words, unchanged
The flight attendant's decision to move two galley carts simultaneously that resulted in the second cart tipping over onto her foot.
Source: NTSB aviation accident database, copy made November 2, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- May 11, 2013 · about 1:20 pm local time · cases in 2013
- Place
- Flushing, New York · Laguardia Airport · cases near this airport · map
- Type
- Accident
- Injuries
- 1 person was seriously injured; 3 others were unhurt.
- Weather
- visual conditions (good weather)
- Aircraft
- Embraer-Empresa Brasileira de ERJ 170-200 LR
- Registration
- N208JQ · registry record · serial 17000257
- Damage
- Not recorded
- Flight
- Flight · scheduled airline rules (Part 121)
The NTSB's narrative final · quoted from the NTSB record
According to flight attendant (FA) statements, as passenger boarding commenced, the B FA was pushing two galley carts simultaneously from the forward cabin to the rear of the airplane to assist with catering services. The B FA stated that the second cart stalled as it was being maneuvered over a transition strip between the carpeted cabin floor and the rubber matting floor in the aft galley and the cart tipped over onto her left foot. The FA was transported to a hospital for evaluation but due to excessive swelling, the extent of injury could not be determined. X-rays taken during a follow up visit indicated the FA had sustained a left foot fracture.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
What happened, in order
- Cabin safety event during prior to flight defining event
The NTSB's findings
- cause Personnel issues › Task performance › Use of equip/info › (general) › Cabin crew
- factor Personnel issues › Action/decision › Action › Unneccessary action › Cabin crew
Pilot
- Certificate: airline transport pilot
- Ratings: multi-engine land; single-engine land; instrument: airplane
- Flight time: 6,154 hours in all; 6,154 in this make and model
- Last flight review: February 26, 2013
- Medical certificate: Class 1 (without waivers/limitations)
- Seat: left
- Injury: no injuries
Co-pilot
- Certificate: commercial pilot
- Ratings: multi-engine land; single-engine land; instrument: airplane
- Flight time: 170 hours in all; 170 in this make and model
- Last flight review: February 26, 2013
- Medical certificate: Class 1 (without waivers/limitations)
- Seat: rgt
- Injury: no injuries
The aircraft
- Seats: 80
- Landing gear: fixed
- Engine 1: Ge CF34-8E5 (turbofan); 0 hours total
- Engine 2: Ge CF34-8E5 (turbofan); 0 hours total
- Operator: Shuttle America CORP
The flight
- Departed from: KLGA Flushing NY
- Destination: KCLT Charlotte NC
- Flight plan: not recorded
- A second pilot was aboard
Weather at the time
- Light: dawn
- Wind: from 190° at 10 knots
- Visibility: 10 statute miles
- Sky: overcast at 15,000 ft; scat at 600 ft
- Temperature: 63°F (17°C), dew point 59°F (15°C)
- Altimeter: 29.92 inHg
- Observation at 11:51 am from KLGA
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Cabi | 1 | 1 | ||
| Flight crew | 2 |
Documents from the investigation the NTSB's docket: the evidence folder behind the report
1 document, released by the NTSB on September 1, 2015. View them here, or download them; the NTSB redacts some personal details before release, and this site shows the NTSB's own titles rather than its file names.
| # | Document | What it is | |
|---|---|---|---|
| 1 | Pilot/operator Aircraft Accident Report, NTSB Form 6120.1 | PDF, 11 pages | View Download |
The same docket at the NTSB · documents without a copy here are fetched from the NTSB when you open them.
Connections how this case links to the rest of the register
- N208JQ on the register today · the tail number may have moved to another aircraft since
- Engine: Ge CF34-8E5 698 aircraft carry this series today · as the NTSB recorded it
- Engine: Ge CF34-8E5 698 aircraft carry this series today · as the NTSB recorded it
- Laguardia Airport · nearest airport
- Charlotte/Douglas International · bound for
- Accidents and incidents in New York 1,964 since 1982 · 249 in the last ten years
- New York 6,663 aircraft registered
The whole map of how records connect · these connections as data: /graph/accident/DCA13CA090.json.
The bigger picture in Aviation Analytics: accidents over time since 1982, by model, by phase of flight and conditions, by place and on the map.
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text does not name anyone involved, its policy at this time. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.