Boeing 737-790 accident near Anchorage, Alaska, November 13, 2000
On November 13, 2000 at about 4:12 pm local time, a Boeing 737-790, registered N611AS, was involved in an accident near Anchorage, Alaska. It was a flight of an unrecorded kind under scheduled airline rules (Part 121). 1 person was seriously injured; 99 others were unhurt. The weather was visual conditions (good weather).
The NTSB's probable cause their words, unchanged
An in-flight encounter with clear air turbulence.
Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- November 13, 2000 · about 4:12 pm local time
- Place
- Anchorage, Alaska · map
- Type
- Accident
- Injuries
- 1 person was seriously injured; 99 others were unhurt.
- Weather
- visual conditions (good weather)
- Aircraft
- Boeing 737-790 · all 737-790s on the register
- Registration
- N611AS · registry record · serial 29753
- Damage
- Not recorded
- Flight
- Flight of an unrecorded kind · scheduled airline rules (Part 121)
The NTSB's narrative final · quoted from the NTSB record
The captain of a Boeing 737-700 reported that prior to starting a descent, he received reports of moderate turbulence in the area of the arrival airport. He said that he instructed the cabin attendants to secure the cabin early in anticipation of turbulence during the approach. The injured flight attendant related that before the flight crew initiated the descent, the attendants were asked to ready the cabin early in anticipation of turbulence. She said that as she walked to the back of the airplane, and just before she was to be seated, she noticed that a few remaining service carts located in the aft galley were not locked down. She stated that as she locked down one of the last remaining service carts, 'the floor just fell out from under my feet, my head hit the ceiling, and I landed back on the floor, on my right leg.' The flight attendant sustained a broken right ankle.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
Pilot
- Certificate: airline transport pilot, flight engineer
- Ratings: multi-engine land; instrument: airplane
- Flight time: 13,059 hours in all
- Medical certificate: Class 1
- Seat: left
The aircraft
- Last inspection: inspection type not recorded
- Maximum gross weight: 155,000 lb
- Seats: 129
- Landing gear: retractable
- Engine: Cfm 56 SERIES (turbofan); 0 hours total
The flight
- Departed from: ORD Chicago IL at 3:03 pm
- Destination: ANC Anchorage AK
- Flight plan: IFR
- Runway 0
- A second pilot was aboard
Weather at the time
- Light: daylight
- Wind: from 340° at 7 knots
- Visibility: 10 statute miles
- Sky: overcast at 14,000 ft; scat at 10,000 ft
- Temperature: 28°F (-2°C), dew point 25°F (-4°C)
- Altimeter: 29.00 inHg
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Crew | 1 | 4 | ||
| Passengers | 95 |
Documents from the investigation the NTSB's docket: the evidence folder behind the report
The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), has not been read from the NTSB for this case yet; the list appears here once it has. Open the docket at the NTSB.
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.