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Accidents · NTSB ENG26LA004 · Preliminary: the investigation is not finished

Airbus A320-232 incident near Gulf Of America, GM, October 30, 2025

On October 30, 2025 at about 5:48 pm local time, a 2005 Airbus A320-232, registered N605JB, suffered minor damage in an incident during enroute near Gulf Of America, GM. It was flown under scheduled airline rules (Part 121). 22 people had minor injuries; 102 others were unhurt. The weather was visual conditions (good weather).

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The NTSB's probable cause their words, unchanged

The NTSB has not yet published a probable cause for this incident. Investigations usually take one to two years; this page updates when the final report is released.

Source: NTSB aviation accident database, copy made October 4, 2026. Docket and reports at the NTSB.

What the record shows

Date
October 30, 2025 · about 5:48 pm local time
Place
Gulf Of America, GM · map
Type
Incident
Injuries
22 people had minor injuries; 102 others were unhurt.
Weather
visual conditions (good weather)
Aircraft
Airbus A320-232, built 2005 · all A320-232s on the register
Registration
N605JB · registry record · serial 02368
Damage
Minor damage
Flight
Flight · scheduled airline rules (Part 121)

The NTSB's narrative preliminary · quoted from the NTSB record

On October 30, 2025 at 1748 UTC, JetBlue Airways Flight 1230 (N605JB) experienced a pitch excursion while cruising at 35,000 feet in smooth air and clear weather over the Gulf of America. The pitch excursion resulted in an approximate altitude loss of 100 feet. The flight crew elected to divert to Tampa International Airport (KTPA), Tampa, FL, and the remainder of the flight was uneventful. As a result of the pitch excursion, four flight attendants and 18 passengers sustained minor injuries. The scheduled passenger flight was operating under Title 14 Code of Federal Regulations Part 121 from Cancun International Airport (MMUN) to Newark Liberty International Airport (KEWR). The NTSB was notified of this incident on October 30, 2025, and the investigation was formally opened on October 31, 2025. The flight data recorder (FDR) and cockpit voice recorder (CVR) were sent to the NTSB Vehicle Recorder Laboratory in Washington, D.C. for data retrieval. The elevator and aileron computers (ELACs) were sent to Thales in Chatellerault, France and examined in the presence of the NTSB investigators. Additional components were removed from the incident airplane and sent to their respective manufacturers for potential data recovery and functional testing. A preliminary technical assessment of the A320 flight control system architecture conducted by Airbus identified a concern with ELAC software design as a possible contributing factor to the incident. In response to this finding, Airbus released Alert Operators Transmission (AOT) A27N022-25 Revision 00 and Revision 01 on November 28, 2025, followed by Revision 02 on November 29, 2025. AOT A27N022-25 was subsequently mandated by European Union Aviation Safety Agency (EASA) Emergency Airworthiness Directive (EAD) 2025-0268-E on November 28, 2025, and by Federal Aviation Administration (FAA) EAD 2025-24-51 on November 28, 2025. The NTSB appointed the following organizations as qualified parties to the investigation: FAA, JetBlue Airways, and Air Line Pilots Association. Pursuant to International Civil Aviation Organization (ICAO) Annex 13, the Bureau d'Enquêtes et d'Analyses (BEA) was asked to provide an Accredited Representative. One was appointed, with Airbus, Thales, and EASA acting as technical advisors. Later, Bundesstelle für Flugunfalluntersuchung (BFU) was also notified, and an Accredited Representative was appointed with Northrop Grumman LITEF acting as their technical advisor. This NTSB led investigation is ongoing.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Flight control sys malf/fail during enroute defining event

The aircraft

  • Airframe total time: 76,785 hours
  • Last inspection: continuous airworthiness programme, October 29, 2025
  • Maximum gross weight: 172,842 lb
  • Seats: 172
  • Landing gear: retractable
  • Operator: Jetblue Airways CORP

The flight

  • Departed from: MMUN Cancun OF at 4:49 pm
  • Destination: KEWR Newark NJ
  • Flight plan: IFR

Weather at the time

  • Light: daylight
  • Wind: from 243° at 101 knots
  • Visibility: 11.5 statute miles
  • Sky: clear
  • Temperature: 10°F (-12°C), dew point 0°F (-18°C)
  • Altimeter: 29.92 inHg

Injuries

FatalSeriousMinorNone
Cabi4
Flight crew2
Passengers18100

Documents from the investigation the NTSB's docket: the evidence folder behind the report

The NTSB has not released the docket for this case yet. The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), is usually released when the investigation is nearly complete, and the list here is refreshed when it appears. Check at the NTSB.

Other NTSB records under N605JB the same tail number, which may have belonged to a different aircraft at the time

2026-03-19DCA26LA165 · accident near Atlantic Ocean, AO · serious injuries

About this page

Everything above comes from the NTSB's public accident database: the narrative, probable cause and findings are the NTSB's own words, and the coded tables behind its report (pilot, aircraft, flight, weather, injuries, sequence of events) are written out in plain English. Pilots' ages, home towns and medical details are left out on purpose. The documents and photographs are the NTSB's docket, the folder of records gathered during the investigation, shown as the NTSB released them (the NTSB redacts some personal details first) and listed under the NTSB's own titles. This site's own text never names pilots, passengers or anyone else involved. A preliminary report describes what is known soon after the event and can change; the final report, with the probable cause, usually follows one to two years later and this page is refreshed when it does. Case number ENG26LA004.