Bombardier INC CL-600-2D24 incident near Charlotte, North Carolina, July 24, 2020
On July 24, 2020 at about 8:00 am local time, a 2014 Bombardier INC CL-600-2D24, registered N561NN, suffered minor damage in an incident during initial climb near Charlotte, North Carolina (Charlotte/Douglas Intl airport). It was flown under scheduled airline rules (Part 121). No one was hurt; 30 people were on board or involved. The weather was conditions the NTSB did not record.
The NTSB's probable cause their words, unchanged
The windshield failed due to arcing from an inadequate solder connection at the anti-ice power terminal block.
Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- July 24, 2020 · about 8:00 am local time
- Place
- Charlotte, North Carolina · Charlotte/Douglas Intl · map
- Type
- Incident
- Injuries
- No one was hurt; 30 people were on board or involved.
- Weather
- conditions the NTSB did not record
- Aircraft
- Bombardier INC CL-600-2D24 900, built 2014
- Registration
- N561NN · registry record · serial 15346
- Damage
- Minor damage
- Flight
- Flight · scheduled airline rules (Part 121)
The NTSB's narrative final · quoted from the NTSB record
The arcing/overheating of the braid wire caused the fire event in the cockpit. Removal of the terminal block and sealant revealed an arcing hot spot where the failure occurred at power braid wire position A. There was no visible solder at the connection point of braid wire A, which led to the arcing of the power braid wire and the fire event in the cockpit.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
What happened, in order
- Fire/smoke (non-impact) during initial climb defining event
The NTSB's findings
- Aircraft › Aircraft systems › Ice/rain protection system › Ice/rain prot sys wiring › Failure
The aircraft
- Maximum gross weight: 20,000 lb
- Seats: 95
- Landing gear: retractable
- Engine 2: Ge CF34-8C5 (turbofan); 0 hours total
- Engine 3: Ge CF34-8C5 (turbofan); 0 hours total
- Operator: Psa Airlines
The flight
- Departed from: HPN White Plains NY
- Destination: CLT Charlotte NC
- Flight plan: IFR
Weather at the time
- Light: dawn
- Temperature: 0°F (-18°C), dew point 0°F (-18°C)
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Flight crew | 4 | |||
| Passengers | 26 |
Documents from the investigation the NTSB's docket: the evidence folder behind the report
The NTSB has not released the docket for this case yet. The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), is usually released when the investigation is nearly complete, and the list here is refreshed when it appears. Check at the NTSB.
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.