Bombardier INC CL-600-2D24 incident near Charlotte, North Carolina, July 24, 2020
On July 24, 2020 at about 8:00 am local time, a 2014 Bombardier INC CL-600-2D24, registered N561NN, suffered minor damage in an incident during initial climb near Charlotte, North Carolina (Charlotte/Douglas Intl airport). It was flown under scheduled airline rules (Part 121). No one was hurt; 30 people were on board or involved. The weather was conditions the NTSB did not record.
The NTSB's probable cause their words, unchanged
The windshield failed due to arcing from an inadequate solder connection at the anti-ice power terminal block.
Source: NTSB aviation accident database, copy made October 12, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- July 24, 2020 · about 8:00 am local time · cases in 2020
- Place
- Charlotte, North Carolina · Charlotte/Douglas Intl · cases near this airport · map
- Type
- Incident
- Injuries
- No one was hurt; 30 people were on board or involved.
- Weather
- conditions the NTSB did not record
- Aircraft
- Bombardier INC CL-600-2D24 900, built 2014
- Registration
- N561NN · registry record · serial 15346
- Damage
- Minor damage
- Flight
- Flight · scheduled airline rules (Part 121)
The NTSB's narrative final · quoted from the NTSB record
The arcing/overheating of the braid wire caused the fire event in the cockpit. Removal of the terminal block and sealant revealed an arcing hot spot where the failure occurred at power braid wire position A. There was no visible solder at the connection point of braid wire A, which led to the arcing of the power braid wire and the fire event in the cockpit.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
What happened, in order
- Fire/smoke (non-impact) during initial climb defining event
The NTSB's findings
- Aircraft › Aircraft systems › Ice/rain protection system › Ice/rain prot sys wiring › Failure other cases naming the heating, ice protection and utility systems
The aircraft
- Maximum gross weight: 20,000 lb
- Seats: 95
- Landing gear: retractable
- Engine 2: Ge CF34-8C5 (turbofan); 0 hours total
- Engine 3: Ge CF34-8C5 (turbofan); 0 hours total
- Operator: Psa Airlines
The flight
- Departed from: HPN White Plains NY
- Destination: CLT Charlotte NC
- Flight plan: IFR
Weather at the time
- Light: dawn
- Temperature: 0°F (-18°C), dew point 0°F (-18°C)
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Flight crew | 4 | |||
| Passengers | 26 |
Documents from the investigation the NTSB's docket: the evidence folder behind the report
The NTSB has not released the docket for this case yet. The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), is usually released when the investigation is nearly complete, and the list here is refreshed when it appears. Check at the NTSB.
Connections how this case links to the rest of the register
- N561NN on the register today · the tail number may have moved to another aircraft since
- Engine: Ge CF34-8C5 272 aircraft carry this series today · as the NTSB recorded it
- Engine: Ge CF34-8C5 272 aircraft carry this series today · as the NTSB recorded it
- Charlotte/Douglas International · nearest airport
- Westchester County · departed from
- Accidents and incidents in North Carolina 1,759 since 1982 · 303 in the last ten years
- North Carolina 7,120 aircraft registered
The whole map of how records connect · these connections as data: /graph/accident/ENG20LA043.json.
The bigger picture in Aviation Analytics: accidents over time since 1982, by model, by phase of flight and conditions, by place and on the map.
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text does not name anyone involved, its policy at this time. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.