Bombardier INC CL-600-2C10 incident near North Canton, Ohio, March 26, 2021
On March 26, 2021 at about 10:40 am local time, a 2004 Bombardier INC CL-600-2C10, registered N709PS, suffered minor damage in an incident during initial climb near North Canton, Ohio (Akron-Canton Rgnl airport). It was flown under scheduled airline rules (Part 121). No one was hurt. The weather was visual conditions (good weather).
Preview. This page is not yet listed for search engines.
The NTSB's probable cause their words, unchanged
Moisture ingression thru the window humpseal coming into contact with the terminal block braid wires.
Source: NTSB aviation accident database, copy made October 4, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- March 26, 2021 · about 10:40 am local time
- Place
- North Canton, Ohio · Akron-Canton Rgnl · map
- Type
- Incident
- Injuries
- No one was hurt.
- Weather
- visual conditions (good weather)
- Aircraft
- Bombardier INC CL-600-2C10, built 2004
- Registration
- N709PS · no longer on the register · serial 10165
- Damage
- Minor damage
- Flight
- Flight · scheduled airline rules (Part 121)
The NTSB's narrative final · quoted from the NTSB record
The outboard glass ply failed due to a fracture along the bottom aft edge of the window caused by an electrical arcing event. The arcing event was caused by moisture ingression that came into contact with the window heating terminal block braid wires.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
What happened, in order
- Fire/smoke (non-impact) during initial climb defining event
The NTSB's findings
- Aircraft › Aircraft systems › Ice/rain protection system › Ice/rain prot sys wiring › Malfunction
- Aircraft › Aircraft structures › Windows › windshield system › Flight compartment windows › Incorrect service/maintenance
- Personnel issues › Task performance › Maintenance › Scheduled/routine maintenance › Maintenance personnel
The aircraft
- Seats: 80
- Landing gear: retractable
- Engine 8: Ge CF34 SERIES (turbofan); 0 hours total
- Engine 9: Ge CF34 SERIES (turbofan); 0 hours total
- Operator: Psa Airlines
The flight
- Flight plan: IFR
- A second pilot was aboard
Weather at the time
- Light: dawn
- Temperature: 0°F (-18°C), dew point 0°F (-18°C)
Weather report (METAR): 210 @23G36 10SM 18/13 BKN3800 A2943
Documents from the investigation the NTSB's docket: the evidence folder behind the report
The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), has not been read from the NTSB for this case yet; the list appears here once it has. Open the docket at the NTSB.
Other NTSB records under N709PS the same tail number, which may have belonged to a different aircraft at the time
About this page
Everything above comes from the NTSB's public accident database: the narrative, probable cause and findings are the NTSB's own words, and the coded tables behind its report (pilot, aircraft, flight, weather, injuries, sequence of events) are written out in plain English. Pilots' ages, home towns and medical details are left out on purpose. The documents and photographs are the NTSB's docket, the folder of records gathered during the investigation, shown as the NTSB released them (the NTSB redacts some personal details first) and listed under the NTSB's own titles. This site's own text never names pilots, passengers or anyone else involved. A preliminary report describes what is known soon after the event and can change; the final report, with the probable cause, usually follows one to two years later and this page is refreshed when it does. Case number ENG21LA023.