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Accidents · NTSB CEN11LA085 · Final report

Embraer EMB-135LR accident near Milwaukee, Wisconsin, November 30, 2010

On November 30, 2010 at about 3:35 pm local time, a Embraer EMB-135LR, registered N12530, was involved in an accident during enroute near Milwaukee, Wisconsin (General Mitchell Iap airport). It was flown under scheduled airline rules (Part 121). 1 person was seriously injured and 9 people had minor injuries; 19 others were unhurt. The weather was instrument conditions (cloud, fog or low visibility).

The NTSB's probable cause their words, unchanged

An in-flight encounter with turbulence during cruise flight, which resulted in a serious injury to a flight attendant.

Source: NTSB aviation accident database, copy made November 2, 2026. Docket and reports at the NTSB.

What the record shows

Date
November 30, 2010 · about 3:35 pm local time · cases in 2010
Place
Milwaukee, Wisconsin · General Mitchell Iap · cases near this airport · map
Type
Accident
Injuries
1 person was seriously injured and 9 people had minor injuries; 19 others were unhurt.
Weather
instrument conditions (cloud, fog or low visibility)
Aircraft
Embraer EMB-135LR · all EMB-135LRs on the register
Registration
N12530 · no longer on the register · serial 145533
Damage
Not recorded
Flight
Flight · scheduled airline rules (Part 121)

The NTSB's narrative final · quoted from the NTSB record

The flight's dispatch package included a current significant meteorological warning for occasional severe turbulence between 14,000 and 24,000 feet mean sea level (msl). The warning indicated that turbulence was reported by other flightcrews. The flight was dispatched with a cruise altitude of 13,000 feet msl due to the turbulence. According to the operator, based on a discussion with an air traffic controller the captain then changed the flight's cruise altitude to 15,000 feet msl to avoid turbulence. The seat belt sign was illuminated during the entire flight. During the beginning of the flight attendant's service, the aircraft experienced light turbulence. Halfway through the service, the aircraft experienced moderate turbulence. The flight attendant locked the cart and took a seat. The moderate turbulence dissipated after about a minute and the flight attendant completed the service. Following the service, the flight attendant was standing by the forward wardrobe closet and was thrown up into the ceiling and back to the floor. She sustained serious injury when she broke her nose and fractured her left wrist. A seated five foot nine inch passenger was observed to have a six-inch gap between the overhead passenger service unit and the passenger's head. Three of the passenger service units sustained damage consistent with the passenger's head impacting those units. Nine passengers reported minor injuries. However, all passengers had their seat belts fastened. A review of the flight data recorder data confirmed the upset.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Preflight or dispatch event during prior to flight
  2. Turbulence encounter during enroute defining event

The NTSB's findings

  • cause Environmental issues › Conditions/weather/phenomena › Turbulence › (general) › Effect on personnel

Pilot

  • Certificate: airline transport pilot, commercial pilot
  • Ratings: multi-engine land; single-engine land; instrument: airplane
  • Flight time: 5,427 hours in all; 2,950 in this make and model; 185 in the last 90 days; 61 in the last 30 days
  • Last flight review: October 22, 2010
  • Medical certificate: Class 1 (with waivers/limitations)
  • Seat: left
  • Injury: no injuries

Co-pilot

  • Certificate: commercial pilot
  • Ratings: multi-engine land; single-engine land; instructor: airplane multi-engine; instructor: instrument airplane; instrument: airplane
  • Flight time: 5,602 hours in all; 3,401 in this make and model; 244 in the last 90 days; 76 in the last 30 days
  • Last flight review: April 23, 2010
  • Medical certificate: Class 1 (with waivers/limitations)
  • Seat: rgt
  • Injury: no injuries

The aircraft

  • Airframe total time: 17,224 hours
  • Last inspection: continuous airworthiness programme, November 24, 2010
  • Maximum gross weight: 44,312 lb
  • Seats: 37
  • Landing gear: retractable
  • Engine 1: Rolls-Royce AE 3007A1P (turbofan); 0 hours total
  • Engine 2: Rolls-Royce AE 3007A1P (turbofan); 0 hours total
  • Operator: Chautauqua Airlines INC

The flight

  • Departed from: STL St Louis MO at 3:02 pm
  • Destination: MKE Milwaukee WI
  • Flight plan: IFR
  • Runway 25L, 7,761 ft by 150 ft
  • A second pilot was aboard

Weather at the time

  • Light: daylight
  • Wind: from 240° at 17 knots, gusting 23
  • Visibility: 5 statute miles
  • Sky: overcast at 700 ft
  • Temperature: 36°F (2°C), dew point 32°F (0°C)
  • Altimeter: 29.59 inHg
  • Observation at 3:52 pm from MKE, 65 miles away

Injuries

FatalSeriousMinorNone
Cabi1
Flight crew2
Passengers917

Documents from the investigation the NTSB's docket: the evidence folder behind the report

4 documents, released by the NTSB on September 7, 2011. View them here, or download them; the NTSB redacts some personal details before release, and this site shows the NTSB's own titles rather than its file names.

The same docket at the NTSB · documents without a copy here are fetched from the NTSB when you open them.

Connections how this case links to the rest of the register

Aircraft
Place

The whole map of how records connect · these connections as data: /graph/accident/CEN11LA085.json.

The bigger picture in Aviation Analytics: accidents over time since 1982, by model, by phase of flight and conditions, by place and on the map.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text does not name anyone involved, its policy at this time. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.