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Accidents · NTSB WPR13CA342 · Final report

Mcdonnell Douglas Helicopter 369E accident near Hilo, Hawaii, July 25, 2013

On July 25, 2013 at about 11:15 pm local time, a Mcdonnell Douglas Helicopter 369E, registered N500PH, was substantially damaged in an accident during approach near Hilo, Hawaii (Hilo International Airport). It was flown under charter and air-taxi rules (Part 135). No one was hurt; 5 people were on board or involved. The weather was visual conditions (good weather).

The NTSB's probable cause their words, unchanged

A loss of engine power due to the pilot's improper planning and  mismanagement of the fuel supply, which resulted in fuel exhaustion.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
July 25, 2013 · about 11:15 pm local time
Place
Hilo, Hawaii · Hilo International Airport · map
Type
Accident
Injuries
No one was hurt; 5 people were on board or involved.
Weather
visual conditions (good weather)
Aircraft
Mcdonnell Douglas Helicopter 369E · all 369Es on the register
Registration
N500PH · registry record · serial 0187E
Damage
Substantial damage
Flight
Flight · charter and air-taxi rules (Part 135)

The NTSB's narrative final · quoted from the NTSB record

During a round trip tour flight, the pilot determined that the fuel state was low, and decided to return to the airport. The flight entered the airport environment and the pilot requested priority handling for a low fuel state. The engine subsequently lost power and the pilot initiated an autorotation to a field at the approach end of the runway. During the landing the helicopter's skid collapsed and the helicopter rolled over on to its right side which resulted in substantial damage. The operator indicated that there were no preimpact malfunctions or failures with the engine or airframe that would have precluded normal operation.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Fuel exhaustion during approach defining event

The NTSB's findings

  • cause Aircraft › Fluids/misc hardware › Fluids › Fuel › Fluid management
  • cause Personnel issues › Task performance › Planning/preparation › Fuel planning › Pilot

Pilot

  • Certificate: commercial pilot
  • Ratings: single-engine land; instrument: airplane; instrument: helicopter; rotorcraft: helicopter
  • Flight time: 3,180 hours in all; 80 in this make and model; 80 in the last 90 days; 47 in the last 30 days
  • Medical certificate: Class 2 (without waivers/limitations)
  • Seat: left
  • Injury: no injuries

The aircraft

  • Airframe total time: 19,255 hours
  • Last inspection: approved inspection programme, July 10, 2013
  • Maximum gross weight: 3,000 lb
  • Seats: 4
  • Landing gear: fixed
  • Engine: Rolls Royce CAE-840027 (turboshaft); 0 hours total

The flight

  • Departed from: PHTO Hilo HI at 10:43 pm
  • Destination: PHTO Hilo HI

Weather at the time

  • Light: daylight
  • Wind: from 360° at 9 knots
  • Visibility: 10 statute miles
  • Sky: broken clouds at 5,000 ft; scat at 3,800 ft
  • Temperature: 82°F (28°C), dew point 66°F (19°C)
  • Altimeter: 29.95 inHg
  • Observation at 10:26 pm from PHTO, 1 miles away

Injuries

FatalSeriousMinorNone
Flight crew1
Passengers4

Documents from the investigation the NTSB's docket: the evidence folder behind the report

The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), has not been read from the NTSB for this case yet; the list appears here once it has. Open the docket at the NTSB.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.