Mcdonnell Douglas Helicopter 369E accident near Hilo, Hawaii, July 25, 2013
On July 25, 2013 at about 11:15 pm local time, a Mcdonnell Douglas Helicopter 369E, registered N500PH, was substantially damaged in an accident during approach near Hilo, Hawaii (Hilo International Airport). It was flown under charter and air-taxi rules (Part 135). No one was hurt; 5 people were on board or involved. The weather was visual conditions (good weather).
The NTSB's probable cause their words, unchanged
A loss of engine power due to the pilot's improper planning and mismanagement of the fuel supply, which resulted in fuel exhaustion.
Source: NTSB aviation accident database, copy made November 2, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- July 25, 2013 · about 11:15 pm local time · cases in 2013
- Place
- Hilo, Hawaii · Hilo International Airport · cases near this airport · map
- Type
- Accident
- Injuries
- No one was hurt; 5 people were on board or involved.
- Weather
- visual conditions (good weather)
- Aircraft
- Mcdonnell Douglas Helicopter 369E · all 369Es on the register
- Registration
- N500PH · registry record · serial 0187E
- Damage
- Substantial damage
- Flight
- Flight · charter and air-taxi rules (Part 135)
The NTSB's narrative final · quoted from the NTSB record
During a round trip tour flight, the pilot determined that the fuel state was low, and decided to return to the airport. The flight entered the airport environment and the pilot requested priority handling for a low fuel state. The engine subsequently lost power and the pilot initiated an autorotation to a field at the approach end of the runway. During the landing the helicopter's skid collapsed and the helicopter rolled over on to its right side which resulted in substantial damage. The operator indicated that there were no preimpact malfunctions or failures with the engine or airframe that would have precluded normal operation.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
What happened, in order
- Fuel exhaustion during approach defining event
The NTSB's findings
- cause Aircraft › Fluids/misc hardware › Fluids › Fuel › Fluid management other cases naming the fuel system
- cause Personnel issues › Task performance › Planning/preparation › Fuel planning › Pilot
Pilot
- Certificate: commercial pilot
- Ratings: single-engine land; instrument: airplane; instrument: helicopter; rotorcraft: helicopter
- Flight time: 3,180 hours in all; 80 in this make and model; 80 in the last 90 days; 47 in the last 30 days
- Medical certificate: Class 2 (without waivers/limitations)
- Seat: left
- Injury: no injuries
The aircraft
- Airframe total time: 19,255 hours
- Last inspection: approved inspection programme, July 10, 2013
- Maximum gross weight: 3,000 lb
- Seats: 4
- Landing gear: fixed
- Engine: Rolls Royce CAE-840027 (turboshaft); 0 hours total
The flight
- Departed from: PHTO Hilo HI at 10:43 pm
- Destination: PHTO Hilo HI
Weather at the time
- Light: daylight
- Wind: from 360° at 9 knots
- Visibility: 10 statute miles
- Sky: broken clouds at 5,000 ft; scat at 3,800 ft
- Temperature: 82°F (28°C), dew point 66°F (19°C)
- Altimeter: 29.95 inHg
- Observation at 10:26 pm from PHTO, 1 miles away
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Flight crew | 1 | |||
| Passengers | 4 |
Documents from the investigation the NTSB's docket: the evidence folder behind the report
1 document, released by the NTSB on October 22, 2013. View them here, or download them; the NTSB redacts some personal details before release, and this site shows the NTSB's own titles rather than its file names.
| # | Document | What it is | |
|---|---|---|---|
| 1 | Pilot/operator Aircraft Accident Report, NTSB Form 6120.1 | PDF, 9 pages | View Download |
The same docket at the NTSB · documents without a copy here are fetched from the NTSB when you open them.
Connections how this case links to the rest of the register
- N500PH on the register today · the tail number may have moved to another aircraft since
- Mcdonnell Douglas Helicopter 369 83 registered today · the model family and its accident history
- Mcdonnell Douglas Helicopter 135 aircraft on the register
- Engine: Rolls Royce CAE-840027 · as the NTSB recorded it
- Hilo International · nearest airport
- Accidents and incidents in Hawaii 524 since 1982 · 86 in the last ten years
- Hawaii 650 aircraft registered
The whole map of how records connect · these connections as data: /graph/accident/WPR13CA342.json.
The bigger picture in Aviation Analytics: accidents over time since 1982, by model, by phase of flight and conditions, by place and on the map.
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text does not name anyone involved, its policy at this time. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.