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Accidents · NTSB ERA14LA424 · Final report

Socata TBM 700 accident near Caribbean Sea, A1, September 5, 2014

On September 5, 2014 at about 6:10 pm local time, a 2014 Socata TBM 700, registered N900KN, was destroyed in an accident during enroute (cruise) near Caribbean Sea. It was a personal flight under general aviation rules (Part 91). 2 people were killed. The weather was visual conditions (good weather).

The NTSB's probable cause their words, unchanged

The design of the cabin pressurization system, which made it prone to unnecessary shutdown, combined with a checklist design that prioritized troubleshooting over ensuring that the pilot was sufficiently protected from hypoxia. This resulted in a loss of cabin pressure that rendered the pilot and passenger unconscious during cruise flight and eventually led to an in-flight loss of power due to fuel exhaustion over the open ocean.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
September 5, 2014 · about 6:10 pm local time
Place
Caribbean Sea, A1 · map
Type
Accident
Injuries
2 people were killed.
Weather
visual conditions (good weather)
Aircraft
Socata TBM 700, built 2014 · all TBM 700s on the register
Registration
N900KN · no longer on the register · serial 1003
Damage
Destroyed
Flight
Personal flight · general aviation rules (Part 91)

The NTSB's narrative final · quoted from the NTSB record

The commercial pilot and his wife departed New York in their turboprop airplane on a cross-country flight to Florida. About 1 hour 40 minutes into the flight and while cruising at flight level (FL) 280, the pilot notified air traffic control (ATC) of an abnormal indication in the airplane and requested a descent to FL180. The responding controller instructed the pilot to descend to FL250 and turn left 30°, and the pilot acknowledged and complied with the instruction; he then again requested a lower altitude. Although the pilot declined emergency handling and did not specify the nature of the problem, the controller independently determined that the flight had encountered a pressurization issue and immediately coordinated with another ATC facility to clear nearby traffic. The controller then issued instructions to the pilot to descend to FL200 and change course; however, the pilot did not comply with the assignments despite acknowledging the instructions multiple times. The pilot's failure to comply with the controller's instructions, his long microphone pauses after concluding a statement over the radio, and his confusion were consistent with cognitive impairment due to hypoxia. Further, the pilot's transmissions to ATC indicated impairment within 2 minutes 30 seconds of reporting the abnormal indication, which is consistent with the Federal Aviation Administration's published time of useful consciousness/effective performance time ranges for the onset of hypoxia. Military airplanes were dispatched about 30 minutes after the pilot's final transmission to ATC to intercept and examine the airplane. The pilots of the military airplanes reported that the airplane appeared to be flying normally at FL250, that both occupants appeared to be asleep or unconscious, and that neither occupant was wearing an oxygen mask. Photographs taken from one of the military airplanes revealed that the airplane's emergency exit door was recessed into the fuselage frame, consistent with a depressurized cabin. The military airplanes escorted the airplane as it continued on a constant course and altitude until it approached Cuban airspace, at which point they discontinued their escort. Radar data indicated that the airplane continued on the same flight track until about 5 hours 48 minutes after takeoff, when it descended to impact in the Caribbean Sea north of Jamaica. The flight's duration was consistent with a departure with full fuel and normal cruise endurance. Some of the wreckage, including fuselage and engine components, was recovered from the ocean floor about 4 months after the accident. Data recovered from nonvolatile memory in the airplane's global air system controller (GASC) indicated that several fault codes associated with the cabin pressurization system were registered during the flight. These faults indicated that the overheat thermal switch (OTSW), which was associated with overheat protection, had activated, which resulted in a shutdown of the engine bleed air supply to the cabin pressurization system. Without a bleed air supply to maintain selected cabin pressure, the cabin altitude would have increased to the altitude of the outside environment over a period of about 4 minutes. The faults recorded by the GASC's nonvolatile memory and associated system alerts/warnings would have been displayed to the pilot, both as discrete system anomaly messages on the crew alerting system (CAS) and as master warning and/or master caution annunciations. A witness report indicated that the pilot was known to routinely monitor cabin altitude while flying in the airplane and in his previous pressurized airplanes. Based on his instrument scanning practices and the airplane's aural warning system, he likely would have observed any CAS message at or near its onset. Thus, the CAS messages and the associated alerts were likely the precipitating event for the pilot's call to ATC requesting a lower altitude. The pilot was likely not familiar with the physiological effects of hypoxia because he had not recently been in an altitude chamber for training, but he should have been familiar with the airplane's pressurization system emergency and oxygen mask donning procedures because he had recently attended a transition course for the accident airplane make and model that covered these procedures. However, the pressurization system training segment of the 5-day transition course comprised only about 90 minutes of about 36 total hours of training, and it is unknown if the pilot would have retained enough information to recognize the significance of the CAS messages as they appeared during the accident flight, much less recall the corresponding emergency procedures from memory. Coupled with the pilot's reported diligence in using checklists, this suggests that he would have attempted a physical review of the emergency procedures outlined in the Pilot's Operating Handbook (POH). A review of the 656-page POH for the airplane found that only one of the four emergency checklist procedures that corresponded to pressurization system-related CAS messages included a step to don an oxygen mask, and it was only a suggestion, not a mandatory step. The combined lack of emergency guidance to immediately don an oxygen mask and the rapid increase in the cabin altitude significantly increased the risk of hypoxia, a condition resistant to self-diagnosis, especially for a person who has not recently experienced its effects in a controlled environment such as an altitude chamber. Additionally, once the pilot reported the problem indication to ATC, he requested a descent to FL180 instead of 10,000 ft as prescribed by the POH. In a second transmission, he accepted FL250 and declined priority handling. These two separate errors were either early signs of cognitive dysfunction due to hypoxia or indications that the pilot did not interpret the CAS messages as a matter related to the pressurization system. Although the cabin bleed-down rate was 4 minutes, the pilot showed evidence of deteriorating cognitive abilities about 2 minutes 30 seconds after he initially reported the problem to ATC. Ultimately, the pilot had less than 4 minutes to detect the pressurization system failure CAS messages, report the problem to ATC, locate the proper procedures in a voluminous POH, and complete each procedure, all while suffering from an insidious and mentally impairing condition that decreased his cognitive performance over time. Following the accident, the airplane manufacturer revised the emergency procedures for newly manufactured airplanes to require flight crews to don their oxygen masks as the first checklist item in each of the relevant emergency checklists. Further, the manufacturer has stated that it plans to issue the same revisions for previous models in 2017. The airplane manufacturer previously documented numerous OTSW replacements that occurred between 2008 and after the date of the accident. Many of these units were removed after the GASC systems in their respective airplanes generated fault codes that showed an overheat of the bleed air system. Each of the OTSWs that were tested at the manufacturer's facility showed results that were consistent with normal operating units. Additionally, the OTSW from the accident airplane passed several of the manufacturer's functional tests despite the presence of internal corrosion from sea water. Further investigation determined that the pressurization system design forced the GASC to unnecessarily discontinue the flow of bleed air into the cabin if the bleed air temperature exceeded an initial threshold and did not subsequently fall below a secondary threshold within 30 seconds. According to the airplane manufacturer, the purpose of this design was to protect the structural integrity of the airplane, the system, and the passengers in case of overheat detection. As a result of this accident and the ensuing investigation, the manufacturer made changes to the programming of the GASC and to the airplane's wiring that are designed to reduce the potential for the GASC to shut off the flow of bleed air into the cabin and to maximize the bleed availability. Contrary to its normal position for flight, the cockpit oxygen switch was found in the "off" position, which prevents oxygen from flowing to the oxygen masks. A witness's description of the pilot's before starting engine procedure during a previous flight showed that he may not have precisely complied with the published procedure for turning on the oxygen switch and testing the oxygen masks. However, as the pilot reportedly was diligent in completing preflight inspections and checklists, the investigation could not determine why the cockpit oxygen switch was turned off. Further, because the oxygen masks were not observed on either occupant, the position of the oxygen switch would not have made a difference in this accident. See the public docket for this accident for comments from the Bureau d'Enquêtes et d'Analyses.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Pressure/environ sys malf/fail during enroute (cruise) defining event
  2. Altitude deviation during enroute (cruise)
  3. Course deviation during enroute (cruise)
  4. Fuel exhaustion during enroute (cruise)
  5. Collision with terrain or object (not controlled flight into terrain) during enroute (cruise)

The NTSB's findings

  • cause Aircraft › Aircraft systems › Air conditioning system › Pressurization control system › Design
  • cause Personnel issues › Physical › Impairment/incapacitation › Hypoxia/anoxia › Pilot
  • cause Personnel issues › Physical › Impairment/incapacitation › Hypoxia/anoxia › Passenger
  • cause Organizational issues › Management › Policy/procedure › Adequacy of policy/proc › Manufacturer
  • factor Aircraft › Fluids/misc hardware › Fluids › Fuel › Fluid level

Pilot

  • Certificate: commercial pilot
  • Ratings: single-engine land; instrument: airplane
  • Flight time: 7,100 hours in all; 4,190 in this make and model
  • Medical certificate: Class 3 (with waivers/limitations)
  • Seat: left
  • Injury: fatal

Pilot-Rated Passenger

  • Certificate: private
  • Ratings: single-engine land; instrument: airplane
  • Flight time: 410 hours in all
  • Medical certificate: Class 3 (without waivers/limitations)
  • Seat: rgt
  • Injury: fatal

The aircraft

  • Airframe total time: 97.1 hours
  • Last inspection: annual inspection, June 20, 2014; 97 hours since
  • Maximum gross weight: 6,579 lb
  • Seats: 6
  • Landing gear: retractable
  • Engine: P&W Canada PT6A-66D (turboprop); 97 hours total

The flight

  • Departed from: ROC Rochester NY at 12:26 pm
  • Destination: APF Naples FL
  • Flight plan: IFR
  • A second pilot was aboard

Weather at the time

  • Light: daylight
  • Wind: from 130° at 20 knots
  • Sky: broken clouds at 2,000 ft; a few clouds at 1,800 ft
  • Temperature: 90°F (32°C), dew point 75°F (24°C)
  • Altimeter: 29.87 inHg
  • Observation at 7:00 pm from MKJP, 41 miles away

Injuries

FatalSeriousMinorNone
Flight crew1
Passengers1

Documents from the investigation the NTSB's docket: the evidence folder behind the report

42 documents, released by the NTSB on August 31, 2017. View them here, or download them; the NTSB redacts some personal details before release, and this site shows the NTSB's own titles rather than its file names.

#DocumentWhat it is
1 System Group Chairman's Factual Report PDF, 72 pages View Download
2 System Group Chairman's Factual Report - Attachments PDF, 80 pages View Download
3 Human Performance - Communications Study Report PDF, 4 pages View Download
4 Sound Spectrum Study - Specialist's Report PDF, 7 pages View Download
5 Weather Reports and Records PDF, 4 pages View Download
6 Record of Conversations PDF, 23 pages View Download
7 Rochester Airport Departures PDF, 1 page View Download
8 Excerpt of FAA Air Traffic Control Accident Report PDF, 22 pages View Download
9 Excerpt of FAA Air Traffic Control Audio Transcripts PDF, 20 pages View Download
10 Excerpt from Air Traffic Control radar Data PDF, 2 pages View Download
11 Simcom Training Center - Pilot's Training Record, TBM900 PDF, 4 pages View Download
12 Report of N900KN Flights Between June 2014 and September 2014 PDF, 1 page View Download
13 Log of Operations N900KN, Fixed Based Operator PDF, 1 page View Download
14 Excerpt from Insurance Policy - Flight Credential and Training Requirement PDF, 1 page View Download
15 Tbm Owners and Pilots Magazine - Excerpt Authored by Accident Pilot PDF, 2 pages View Download
16 Engine Logbook - N900KN PDF, 1 page View Download
17 Airframe Logbook - N00KN PDF, 1 page View Download
18 Underwater Wreckage Diagram PDF, 1 page View Download
19 Excerpt from Pilot's Operating Handbook - Pressurization System Description PDF, 8 pages View Download
20 Excerpt from Maintenance Manual - Pressurization Control PDF, 4 pages View Download
21 Excerpt from Pilot's Operating Handbook - Maximum Differential Pressure PDF, 1 page View Download
22 Excerpt from Pilot's Operating Handbook - Preflight Checklist PDF, 8 pages View Download
23 Excerpt from Pilot's Operating Handbook - Engine Bleed Air System PDF, 3 pages View Download
24 Excerpt from Maintenance Manual - Cabin Leak Rate Charts PDF, 2 pages View Download
25 Daher - List of Reported Defective Overheat Thermal Switches PDF, 1 page View Download
26 Excerpt from Maintenance Manual - Oxygen System Description PDF, 3 pages View Download
27 Daher-socata Factory Oxygen Service Record PDF, 2 pages View Download
28 Excerpt from Pilot's Operating Handbook - Emergency Oxygen System PDF, 6 pages View Download
29 Columbia Air Services - Written Maintenance Inspections PDF, 8 pages View Download
30 Excerpt from Pilot's Operating Handbook - Emergency Procedures PDF, 6 pages View Download
31 Excerpt from Pressurization System Description, Bleed Control Diagram PDF, 1 page View Download
32 Excerpt from Pressurization System Description, Bleed Overtemperature Protection PDF, 1 page View Download
33 Excerpt from Pressurization System Description, Ebas Operation PDF, 3 pages View Download
34 Excerpt from Pressurization System Description, Safety Valve PDF, 1 page View Download
35 Accident Airplane Raw Gasc Data PDF, 1 page View Download
36 Liebherr Failure Code Analysis PDF, 6 pages View Download
37 FAA Aviation Physiology - Hypoxia PDF, 5 pages View Download
38 Safety Alert PDF, 3 pages View Download
39 Draft Report Comments from Bureau D'enquêtes Et D'analyses PDF, 15 pages View Download
40 Final Report Comments from Bureau D'enquêtes Et D'analyses PDF, 15 pages View Download
41 Release of Aircraft Wreckage, NTSB Form 6120.15 PDF, 4 pages View Download
42 Accident Photographs PDF, 6 pages View Download

The same docket at the NTSB · documents without a copy here are fetched from the NTSB when you open them.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.