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Accidents · NTSB DCA25WA345 · Preliminary: the investigation is not finished

Boeing 777-222 incident near Ezeiza, Outside the U.S., September 9, 2025

On September 9, 2025 at about 2:57 am local time, a 1998 Boeing 777-222, registered N796UA, was involved in an incident during enroute (climb to cruise) near Ezeiza, Outside the U.S.. It was flown under scheduled airline rules (Part 121). No one was hurt; 266 people were on board or involved.

The NTSB's probable cause their words, unchanged

The NTSB has not yet published a probable cause for this incident. Investigations usually take one to two years; this page updates when the final report is released.

Source: NTSB aviation accident database, copy made November 2, 2026. Docket and reports at the NTSB.

What the record shows

Date
September 9, 2025 · about 2:57 am local time · cases in 2025
Place
Ezeiza, Argentina · map
Type
Incident
Injuries
No one was hurt; 266 people were on board or involved.
Weather
not recorded
Aircraft
Boeing 777-222, built 1998 · all 777-222s on the register
Registration
N796UA · registry record · serial 26931
Damage
Not recorded
Flight
Flight · scheduled airline rules (Part 121)

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Sys/Comp malf/fail (non-power) during enroute (climb to cruise) defining event

Pilot

  • Certificate: airline transport pilot
  • Injury: no injuries

Co-pilot

  • Certificate: airline transport pilot
  • Injury: no injuries

Other crew

  • Certificate: airline transport pilot

The aircraft

  • Seats: 400
  • Landing gear: retractable
  • Engine 1: P&W PW4000 SER (turbofan); 0 hours total
  • Engine 2: P&W PW4000 SER (turbofan); 0 hours total
  • Operator: United Airlines INC

The flight

  • Departed from: SAEZ Buenos Aires OF at 11:55 pm
  • Destination: IAH Houston TX
  • Flight plan: IFR
  • A second pilot was aboard

Weather at the time

  • Temperature: 0°F (-18°C), dew point 0°F (-18°C)

Injuries

FatalSeriousMinorNone
Cabi10
Flight crew3
Passengers253

Documents from the investigation the NTSB's docket: the evidence folder behind the report

The NTSB has not released the docket for this case yet. The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), is usually released when the investigation is nearly complete, and the list here is refreshed when it appears. Check at the NTSB.

Other NTSB records under N796UA the same tail number, which may have belonged to a different aircraft at the time

2026-10-06ENG27LA001 · incident near San Francisco, CA · no injuries
1998-07-29DCA98WA074 · incident near London Heathrow · minor damage · no injuries

Connections how this case links to the rest of the register

Aircraft
Place
Record

The whole map of how records connect · these connections as data: /graph/accident/DCA25WA345.json.

The bigger picture in Aviation Analytics: accidents over time since 1982, by model, by phase of flight and conditions, by place and on the map.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text does not name anyone involved, its policy at this time. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.