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Accidents · NTSB DCA25LA093 · Preliminary: the investigation is not finished

Boeing 787-8 accident near Dabouzra, Ci, January 24, 2025

On January 24, 2025, a 2012 Boeing 787-8, registered N27903, was involved in an accident during enroute near Dabouzra. It was flown under scheduled airline rules (Part 121). 1 person was seriously injured and 15 people had minor injuries; 238 others were unhurt.

The NTSB's probable cause their words, unchanged

The NTSB has not yet published a probable cause for this accident. Investigations usually take one to two years; this page updates when the final report is released.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
January 24, 2025
Place
Dabouzra, Côte d'Ivoire · map
Type
Accident
Injuries
1 person was seriously injured and 15 people had minor injuries; 238 others were unhurt.
Weather
not recorded
Aircraft
Boeing 787-8, built 2012 · all 787-8s on the register
Registration
N27903 · registry record · serial 34823
Damage
Not recorded
Flight
Flight · scheduled airline rules (Part 121)

The NTSB's narrative preliminary · quoted from the NTSB record

On January 24, 2025, about 00:31 universal coordinated time (UTC), United Airlines (UAL) flight 613, a Boeing 787-8, experienced altitude excursions during cruise flight while transitioning over Cote d’Ivoire airspace at 36,000 feet. Of the 11 crew members and 243 passengers on board, one person sustained a serious injury and 15 people sustained minor injuries. The aircraft sustained minor damage. The flight was operating under the provisions of Title 14 Code of Federal Regulations Part 121 as a scheduled international passenger flight from Murtala Muhammed International Airport (LOS), Lagos, Nigeria, to Washington Dulles International Airport (IAD), Dulles, Virginia. About 1 hour and 5 minutes prior to the event, inflight data showed a left inertial reference unit (IRU) failure. About 55 minutes later, the data indicated a right IRU failure. According to flight data recorder data, at 00:30:57, the autopilot disconnected automatically, the flight crew took over manual control, and the master caution and master warning were recorded. Altitude excursions began at this time. Three seconds later, the autothrottle disconnected. At 00:31:14, a stick shaker activation was recorded. Twenty seconds later the autopilot was reengaged for one second, then disconnected automatically again. At 00:40:30, the airplane started a right turn back toward Lagos. At 00:44:39, the autopilot was reengaged and remained engaged until final approach into LOS. Altitude excursions from 36,000 mean sea level (msl) feet lasted for about 12 minutes, reaching a maximum altitude of 36,203 and a minimum altitude of 35,577 feet msl. At the time of these altitude excursions, meal service was being conducted in the cabin and injuries resulted. The flight crew elected to perform an air turn back and returned to LOS where the airplane landed uneventfully. Emergency responders met the airplane upon landing and transported injured persons to a nearby clinic. Pursuant to International Civil Aviation Organization (ICAO) Annex 13, the state of occurrence of the accident (Côte d'Ivoire) holds the responsibility to conduct the investigation and has the option to delegate the investigation to another ICAO member state as appropriate. Representing the state of registration, operator, design and manufacture of the aircraft, the NTSB requested and was granted delegation from the Bureau Enquêtes Accidents (BEA) Côte d'Ivoire to conduct the full accident investigation on Jan 27, 2025. The flight recorders, IRUs and attitude heading reference units (AHRUs) were removed from the aircraft in Lagos and flown to IAD on February 3, 2025. The NTSB took possession of these components at IAD and transported them to NTSB headquarters for readout and testing. The flight data recorder was successfully downloaded. The cockpit voice recorder with 2 hour recording capability was read out, and it was found that the accident event had been overwritten. The following NTSB specialists were assigned to investigate the accident: Operations and Human Performance, Airplane Systems, Survival Factors, and Flight Data Recorder. The Federal Aviation Administration (FAA), United Airlines, Boeing, Honeywell, and Air Line Pilots Association (ALPA) are parties to the investigation. Per ICAO Annex 13, representing the state of occurrence, the BEA Côte d'Ivoire provided an accredited representative to the investigation. The NTSB’s investigation is ongoing.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Flight control sys malf/fail during enroute defining event

The aircraft

  • Seats: 260
  • Landing gear: fixed
  • Operator: United Airlines

The flight

  • Departed from: LOS Largos
  • Destination: IAD Dulles VA
  • A second pilot was aboard

Weather at the time

  • Temperature: 0°F (-18°C), dew point 0°F (-18°C)

Injuries

FatalSeriousMinorNone
Cabi134
Flight crew3
Passengers12231

Documents from the investigation the NTSB's docket: the evidence folder behind the report

The NTSB has not released the docket for this case yet. The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), is usually released when the investigation is nearly complete, and the list here is refreshed when it appears. Check at the NTSB.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.