Boeing 787-9 incident near Baradero, Ar, November 3, 2021
On November 3, 2021, a 2015 Boeing 787-9, registered N36962, was involved in an incident during enroute near Baradero. It was flown under scheduled airline rules (Part 121). No one was hurt; 159 people were on board or involved.
The NTSB's probable cause their words, unchanged
The NTSB has not yet published a probable cause for this incident. Investigations usually take one to two years; this page updates when the final report is released.
Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- November 3, 2021
- Place
- Baradero, Argentina
- Type
- Incident
- Injuries
- No one was hurt; 159 people were on board or involved.
- Weather
- not recorded
- Aircraft
- Boeing 787-9, built 2015 · all 787-9s on the register
- Registration
- N36962 · registry record · serial 35880
- Damage
- Not recorded
- Flight
- Flight · scheduled airline rules (Part 121)
The factual record from the NTSB's investigation tables, in plain English
What happened, in order
- Pressure/environ sys malf/fail during enroute defining event
The aircraft
- Seats: 422
- Landing gear: retractable
- Operator: United Airlines INC
The flight
- Departed from: EZE Buenos Aires
- Destination: IAH Houston TX
- A second pilot was aboard
Weather at the time
- Temperature: 0°F (-18°C), dew point 0°F (-18°C)
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Flight crew | 12 | |||
| Passengers | 147 |
Documents from the investigation the NTSB's docket: the evidence folder behind the report
The NTSB has not released the docket for this case yet. The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), is usually released when the investigation is nearly complete, and the list here is refreshed when it appears. Check at the NTSB.
Other NTSB records under N36962 the same tail number, which may have belonged to a different aircraft at the time
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.