Boeing 747-122 accident near Pacific Ocean, PO, November 1, 1995
On November 1, 1995, a Boeing 747-122, registered N4714U, was involved in an accident near Pacific Ocean, PO. It was a flight of an unrecorded kind under scheduled airline rules (Part 121). 1 person was seriously injured; 300 others were unhurt. The weather was visual conditions (good weather).
The NTSB's probable cause their words, unchanged
the failure of the passenger to comply with the fasten seatbelt signs and the verbal directives of the flight and cabin crew.
Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- November 1, 1995
- Place
- Pacific Ocean, PO
- Type
- Accident
- Injuries
- 1 person was seriously injured; 300 others were unhurt.
- Weather
- visual conditions (good weather)
- Aircraft
- Boeing 747-122 · all 747-122s on the register
- Registration
- N4714U · no longer on the register · serial 19876
- Damage
- Not recorded
- Flight
- Flight of an unrecorded kind · scheduled airline rules (Part 121)
The NTSB's narrative final · quoted from the NTSB record
As the flight approached an area in which preceding flights had reported moderate turbulence, the flight crew turned on the fasten seatbelt sign, announced the impending turbulence to the cabin, and instructed the flight attendants to be seated. While the fasten seatbelt sign was on, a female, English-speaking passenger, left her seat and went to the lavatory despite a verbal warning from a flight attendant about the eminent turbulence. As the passenger was exiting the lavatory the flight encountered moderate turbulence and the passenger fell to the floor. The passenger complained of pain in her right leg. Cabin and flight crew personnel stabilized her leg and helped her to a nearby seat. Post-flight medical examination revealed that the passenger had suffered multiple fractures of the right leg and foot.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
Pilot
- Certificate: airline transport pilot
- Ratings: multi-engine land
- Flight time: 18,137 hours in all; 2,123 in this make and model
- Medical certificate: Class 1 (valid medical--no waivers/lim.)
- Seat: left
The aircraft
- Airframe total time: 14,672 hours
- Last inspection: continuous airworthiness programme, January 7, 1995; 2,404 hours since
- Maximum gross weight: 750,000 lb
- Seats: 413
- Landing gear: retractable
- Engine: P&W JT9D-7AH (turbofan); 0 hours total
The flight
- Departed from: RJAA Narita OF
- Destination: PHNL Honolulu HI
- Flight plan: IFR
- Runway 0
- A second pilot was aboard
Weather at the time
- Light: night, dark
- Sky: not recorded; not recorded
- Temperature: 0°F (-18°C), dew point 0°F (-18°C)
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Crew | 21 | |||
| Passengers | 1 | 279 |
Documents from the investigation the NTSB's docket: the evidence folder behind the report
The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), has not been read from the NTSB for this case yet; the list appears here once it has. Open the docket at the NTSB.
Other NTSB records under N4714U the same tail number, which may have belonged to a different aircraft at the time
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.