Bombardier, Inc. CL-600-2B19 incident near Phoenix, Arizona, June 13, 2007
On June 13, 2007 at about 7:40 pm local time, a Bombardier, Inc. CL-600-2B19, registered N7264V, was involved in an incident near Phoenix, Arizona (Pheonix Sky Harbor Intl. airport). It was flown under scheduled airline rules (Part 121). No one was hurt; 53 people were on board or involved. The weather was visual conditions (good weather).
The NTSB's probable cause their words, unchanged
An out of rig/jammed door. Contributing to the incident was the operator's inadequate maintenance program and the airframe manufacturer's inadequate response to the issue.
Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- June 13, 2007 · about 7:40 pm local time
- Place
- Phoenix, Arizona · Pheonix Sky Harbor Intl. · map
- Type
- Incident
- Injuries
- No one was hurt; 53 people were on board or involved.
- Weather
- visual conditions (good weather)
- Aircraft
- Bombardier, Inc. CL-600-2B19
- Registration
- N7264V · no longer on the register · serial 7264
- Damage
- Not recorded
- Flight
- Flight · scheduled airline rules (Part 121)
The NTSB's narrative final · quoted from the NTSB record
At the completion of a flight, the airplane taxied to the arrival gate whereupon the flight attendant attempted to open the airplane's main passenger cabin door. Unable to open the door to allow the passengers to disembark, the flight attendant requested and received assistance from the first officer. He was similarly unable to open the door, which was jammed in the closed position, and a mechanic was summoned. The mechanic entered the airplane via the galley service door. The mechanic manipulated the cabin door opening lever from inside the passenger cabin, and he successfully opened the door. Maintenance personnel subsequently examined the door and found it was out of adjustment (rig), and some internal components were inoperative. Under certain conditions these anomalies rendered the door dysfunctional. Neither the operator's maintenance program, nor the manufacturer's response to the repeated jamming events had adequately resolved the recurring discrepancy.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
Pilot
- Certificate: airline transport pilot
- Ratings: multi-engine land; instrument: airplane; instrument: helicopter; rotorcraft: helicopter
- Flight time: 8,200 hours in all; 5,140 in this make and model; 225 in the last 90 days; 60 in the last 30 days; 6,000 as pilot in command
- Last flight review: May 25, 2007
- Medical certificate: Class 1 (without waivers/limitations)
- Seat: left
- Injury: no injuries
Co-pilot
- Certificate: flight instructor, commercial pilot
- Ratings: multi-engine land; single-engine land; instructor: airplane multi-engine; instructor: airplane single-engine; instructor: instrument airplane; instrument: airplane
- Flight time: 3,431 hours in all; 2,200 in this make and model; 226 in the last 90 days; 83 in the last 30 days; 1,221 as pilot in command
- Last flight review: July 2, 2006
- Medical certificate: Class 1 (without waivers/limitations)
- Seat: rgt
- Injury: no injuries
The aircraft
- Airframe total time: 23,976 hours
- Last inspection: continuous airworthiness programme, June 7, 2007
- Maximum gross weight: 13,500 lb
- Seats: 53
- Landing gear: retractable
- Engine: General Electric CF34-3B1 (turbofan); 0 hours total
- Operator: Mesa Airlines, Inc.
The flight
- Departed from: LAX Los Angeles CA at 6:10 pm
- Destination: PHX Phoenix AZ
- Flight plan: IFR
- A second pilot was aboard
Weather at the time
- Light: daylight
- Wind: from 240° at 5 knots
- Visibility: 10 statute miles
- Sky: a few clouds at 12,000 ft
- Temperature: 100°F (38°C), dew point 36°F (2°C)
- Altimeter: 29.88 inHg
- Observation at 7:51 pm from PHX
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Crew | 3 | |||
| Passengers | 50 |
Documents from the investigation the NTSB's docket: the evidence folder behind the report
The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), has not been read from the NTSB for this case yet; the list appears here once it has. Open the docket at the NTSB.
Other NTSB records under N7264V the same tail number, which may have belonged to a different aircraft at the time
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.