The U.S. aircraft register, updated daily
Accidents · NTSB ENG19WA024 · Preliminary: the investigation is not finished

Boeing 767 incident near London, Gb, April 29, 2019

On April 29, 2019 at about 8:35 am local time, a Boeing 767, registered N657UA, suffered minor damage in an incident during initial climb near London. It was flown under rules the NTSB did not record. The NTSB record does not give the injuries.

The NTSB's probable cause their words, unchanged

The NTSB has not yet published a probable cause for this incident. Investigations usually take one to two years; this page updates when the final report is released.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
April 29, 2019 · about 8:35 am local time
Place
London, United Kingdom
Type
Incident
Injuries
The NTSB record does not give the injuries.
Weather
not recorded
Aircraft
Boeing 767 322 · all 767s on the register
Registration
N657UA · registry record · serial 27112
Damage
Minor damage
Flight
Flight · rules the NTSB did not record

The NTSB's narrative preliminary · quoted from the NTSB record

The United Kingdom's Air Accidents Investigation Branch (AAIB) has notified the NTSB of an incident involving a Boeing 767-322, which occurred on April 29, 2019. The NTSB has appointed a U.S. Accredited Representative to assist the AAIB investigation under the provisions of ICAO Annex 13 as the State of Manufacturer and Design of the airplane. All investigative information will be released by the AAIB.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Fire/smoke (non-impact) during initial climb defining event

The aircraft

  • Maximum gross weight: 297,624 lb
  • Landing gear: fixed
  • Engine 1: Pratt & Whitney PW4000 SER (turbofan); 0 hours total
  • Engine 2: Pratt & Whitney PW4000 SER (turbofan); 0 hours total
  • Operator: United Airlines

Weather at the time

  • Temperature: 0°F (-18°C), dew point 0°F (-18°C)

Documents from the investigation the NTSB's docket: the evidence folder behind the report

The NTSB has not released the docket for this case yet. The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), is usually released when the investigation is nearly complete, and the list here is refreshed when it appears. Check at the NTSB.

Other NTSB records under N657UA the same tail number, which may have belonged to a different aircraft at the time

2016-08-31DCA16CA220 · accident near International Waters · serious injuries

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.