Boeing 757 accident near Charlotte, North Carolina, December 31, 2018
On December 31, 2018 at about 5:40 pm local time, a 1994 Boeing 757, registered N938UW, was substantially damaged in an accident during landing (flare/touchdown) near Charlotte, North Carolina (Charlotte Douglas airport). It was flown under scheduled airline rules (Part 121). The NTSB record does not give the injuries. The weather was instrument conditions (cloud, fog or low visibility).
The NTSB's probable cause their words, unchanged
an inadvertent loss of airspeed and increased pitch attitude prior to touchdown.
Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- December 31, 2018 · about 5:40 pm local time
- Place
- Charlotte, North Carolina · Charlotte Douglas · map
- Type
- Accident
- Injuries
- The NTSB record does not give the injuries.
- Weather
- instrument conditions (cloud, fog or low visibility)
- Aircraft
- Boeing 757 2B7, built 1994 · all 757s on the register
- Registration
- N938UW · no longer on the register · serial 27246
- Damage
- Substantial damage
- Flight
- Flight · scheduled airline rules (Part 121)
The NTSB's narrative final · quoted from the NTSB record
On December 31, 2018, at 12:40 pm eastern standard time, American Airlines flight 567, a Boeing 757, N938UW, sustained substantial damage as the result of a tail strike upon landing on runway 36L at the Charlotte Douglas International Airport (KCLT), Charlotte, North Carolina. There were no injuries to the passengers or crew onboard. The flight was a regularly scheduled passenger flight operating under the provisions of 14 CFR Part 121 from the Phoenix Sky Harbor International Airport (KPHX), Phoenix, Arizona. Instrument flight conditions prevailed at the time of the accident. According to the operator, the flight crew discussed the forecast weather for KCLT, and due to some inoperative equipment, no lower than category 1 visibility was required. The flight from KPHX to the KCLT area was reported as normal. Shortly prior to arrival, the flight crew received the latest weather update indicating conditions were 1/8 statute mile visibility in fog, with overcast clouds at 200 feet. ATC advised the crew that the RVR (runway visual range) was reported at 2800, 2600, 2900 feet; which was sufficient for landing. The flight crew discussed the approach and planned for a flaps 30 landing with a reference speed (Vref) of 125 knots and target speed of 130 knots. They planned to disconnect automation at 100 feet above the touchdown zone, in accordance with standard operating procedure. The first officer (FO) was the pilot flying, and reported the airplane was configured and stabilized at 1000 feet above touchdown, slightly fast and correcting. As they were approaching decision height, the crew observed the approach lights were in sight and disconnected the autopilot and autothrottle. The FO indicated that he perceived the aural radar altitude countdown was fast and so reached for the throttles to push them forward. TThe airplane landed hard in the touchdown zone but did not bounce. An examination of recorded flight data by the operator indicated that following autothrottle disconnect, the airspeed decayed to about 107 knots at touchdown, with a pitch attitude of about 9 degrees airplane nose-up. Post-flight inspection of the airplane indicated the underside of the rear fuselage struck the runway. Inspection of the airplane revealed that several bottom skin panels were scraped, crushing damage to the Aft Pressure Bulkhead lower chords and web, several frame webs, chords, and associated shear ties were crushed, and the APU was found seized.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
What happened, in order
- Tailstrike during landing (flare/touchdown) defining event
The NTSB's findings
- cause Personnel issues › Action/decision › Info processing/decision › Identification/recognition › Flight crew
- cause Personnel issues › Action/decision › Action › Incorrect action performance › Copilot
Pilot
- Certificate: airline transport pilot, flight instructor, commercial pilot, flight engineer, private
- Ratings: multi-engine land; single-engine land; instructor: airplane multi-engine; instructor: airplane single-engine; instructor: instrument airplane; instrument: airplane; rotorcraft: glider
- Flight time: 1,612.8 hours in all; 971.5 in this make and model; 160 in the last 90 days; 41 in the last 30 days; 1,575.4 as pilot in command
- Last flight review: December 21, 2018
- Medical certificate: Class 1 (with waivers/limitations)
- Seat: left
- Injury: no injuries
Pilot
- Certificate: airline transport pilot, flight instructor, commercial pilot
- Ratings: multi-engine land; single-engine land; instructor: airplane multi-engine; instructor: airplane single-engine; instructor: instrument airplane; instrument: airplane
- Flight time: 1,277.1 hours in all; 892 in this make and model; 108.1 in the last 90 days; 46.4 in the last 30 days
- Last flight review: June 27, 2018
- Medical certificate: Class 1 (with waivers/limitations)
- Seat: rgt
- Injury: no injuries
The aircraft
- Airframe total time: 78,043 hours
- Last inspection: type not recorded, December 30, 2018
- Maximum gross weight: 248,020 lb
- Seats: 198
- Landing gear: retractable
- Engine 1: Rolls-Royc RB.211 SERIES (turbofan); 0 hours total
- Engine 2: Rolls-Royc RB.211 SERIES (turbofan); 0 hours total
- Operator: American Airlines
The flight
- Departed from: PHX Phoenix AZ at 2:46 pm
- Destination: CLT Charlotte NC
- Flight plan: IFR
- Runway 36L, 9,000 ft by 150 ft
- A second pilot was aboard
Weather at the time
- Light: daylight
- Wind: from 230° at 3 knots
- Sky: overcast at 200 ft
- Temperature: 57°F (14°C), dew point 57°F (14°C)
- Altimeter: 30.12 inHg
- Observation at 5:52 pm from KCLT
Documents from the investigation the NTSB's docket: the evidence folder behind the report
4 documents, released by the NTSB on April 29, 2020. View them here, or download them; the NTSB redacts some personal details before release, and this site shows the NTSB's own titles rather than its file names.
| # | Document | What it is | |
|---|---|---|---|
| 1 | Pilot/operator Aircraft Accident Report, NTSB Form 6120.1 | PDF, 11 pages | View Download |
| 2 | Pilot Statement | PDF, 1 page | View Download |
| 3 | Fo Statement | PDF, 1 page | View Download |
| 4 | Photo of Damage | PDF, 1 page | View Download |
The same docket at the NTSB · documents without a copy here are fetched from the NTSB when you open them.
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.
