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Accidents · NTSB DCA16CA113 · Final report

Boeing 767 34AF accident near Albuquerque, New Mexico, March 5, 2016

On March 5, 2016 at about 12:31 pm local time, a 1995 Boeing 767 34AF, registered N305UP, was substantially damaged in an accident during landing (flare/touchdown) near Albuquerque, New Mexico (Albuquerque airport). It was flown under scheduled airline rules (Part 121). No one was hurt; 2 people were on board or involved. The weather was visual conditions (good weather).

The NTSB's probable cause their words, unchanged

the pilot flying's failure to maintain airspeed and correct pitch attitude. Contributing to the accident was the pilot's failure to maintain appropriate thrust after disconnecting the autothrottles. Also contributing was the first officer's failure to monitor the decaying airspeed and increasing pitch.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
March 5, 2016 · about 12:31 pm local time
Place
Albuquerque, New Mexico · Albuquerque · map
Type
Accident
Injuries
No one was hurt; 2 people were on board or involved.
Weather
visual conditions (good weather)
Aircraft
Boeing 767 34AF 34AF, built 1995 · all 767 34AFs on the register
Registration
N305UP · registry record · serial 27243
Damage
Substantial damage
Flight
Flight · scheduled airline rules (Part 121)

The NTSB's narrative final · quoted from the NTSB record

On March 5, 2016 at 6:31 mountain standard time, a Boeing 767-300, N305UP, operated by United Parcel Service (UPS) as flight 916 was substantially damaged following a tailstrike during landing on runway 03 at the Albuquerque International Sunport Airport (ABQ), Albuquerque, New Mexico. Neither of the 2 flight crew were injured. The flight originated from the Louisville International Airport (SDF), Louisville, Kentucky. The airplane sustained damage to a 23 foot long section of lower fuselage skin, 4 fuselage stringers, 5 fuselage frames, 3 floor stringers and the tail skid.  The replacement of the frames and stringers was considered a major repair and qualified as substantial damage in accordance with 49 CFR 830.2 According to the operator, the Captain was the pilot flying, and the First Officer the pilot monitoring for the flight from SDF-ABQ. Ground operations were normal in SDF and no aircraft loading or Weight and Balance discrepancies were noted. The climb, cruise, and descent portion of the flight were uneventful. Weather conditions at ABQ prior to arrival were reported as visual conditions, with wind from 090 at 20 knots gusting to 29 knots.  The target approach speed used was 146 knots. The crew was vectored to the ILS approach to runway 03 and joined the localizer and glideslope using the autopilot. The autopilot was then disengaged at 1103 feet Height Above Touchdown (HAT) and at 1000 feet HAT the approach met all UPS Stabilized Approach criteria with the aircraft fully configured at flaps 30, gear down, and speed 145 knots. At 500 feet HAT the approach continued to meet all stabilized approach criteria with speed 146 knots. Flight data indicated that the crosswind component at this point was 23 knots from the right. At 158 feet above touchdown the approach met all stabilized approach criteria and the Captain disconnected the autothrottles.  UPS guidance recommends use of the autothrottle until 50 feet above touchdown. From this point on the approach until touchdown, the aircraft pitch attitude began to increase as the airspeed slowly decreased. Flight Data indicates that the thrust levers were at a reduced thrust setting when the autothrottles were disconnected and remained at that setting until touchdown. At 1.75 seconds from touchdown the airspeed had decayed to 129 knots and the aircraft pitch had increased to 7.2 degrees. The crosswind had also decreased and was now 13 knots from the right. At touchdown the airspeed was 128 knots and pitch attitude 8.4 degrees. The tailskid impacted the runway at touchdown followed immediately by the lower aft fuselage as the pitch attitude increased momentarily to 8.6 degrees. Initial tailskid impact occurred at approximately 800 feet from the runway threshold. The crew reported that they encountered a 10 knot wind loss just prior to touchdown and landed firmer than normal, but didn't suspect that they had struck the tailskid.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Tailstrike during landing (flare/touchdown) defining event

The NTSB's findings

  • cause Personnel issues › Action/decision › Action › Incorrect action performance › Pilot
  • factor Personnel issues › Task performance › Use of equip/info › Use of automation › Pilot
  • factor Personnel issues › Action/decision › Info processing/decision › Identification/recognition › Copilot

Pilot

  • Certificate: airline transport pilot, private
  • Ratings: multi-engine land; single-engine land; instrument: airplane
  • Flight time: 4,429 hours in all; 2,501 in this make and model; 69 in the last 90 days; 15 in the last 30 days; 2,392 as pilot in command
  • Last flight review: November 25, 2015
  • Medical certificate: Class 1 (without waivers/limitations)
  • Seat: left
  • Injury: no injuries

Co-pilot

  • Certificate: airline transport pilot
  • Ratings: multi-engine land; single-engine land; instrument: airplane
  • Flight time: 4,708 hours in all; 3,388 in this make and model; 47 in the last 90 days; 15 in the last 30 days
  • Last flight review: November 10, 2015
  • Medical certificate: Class 1 (without waivers/limitations)
  • Seat: rgt
  • Injury: no injuries

The aircraft

  • Maximum gross weight: 400,998 lb
  • Seats: 6
  • Landing gear: retractable
  • Engine 1: Ge CF6-80 SERIES (turbofan); 0 hours total
  • Engine 2: Ge CF6-80 SERIES (turbofan); 0 hours total
  • Operator: United Parcel Service CO

The flight

  • Departed from: KSDF Louisville KY at 1:18 pm
  • Destination: KABQ Albuquerque NM
  • Flight plan: IFR
  • Runway 3, 10,000 ft by 150 ft
  • A second pilot was aboard

Weather at the time

  • Light: dawn
  • Wind: from 090° at 19 knots, gusting 26
  • Visibility: 10 statute miles
  • Sky: broken clouds; scat
  • Temperature: 48°F (9°C), dew point 21°F (-6°C)
  • Altimeter: 30.18 inHg
  • Observation at 5:52 pm from KABQ

Injuries

FatalSeriousMinorNone
Flight crew2

Documents from the investigation the NTSB's docket: the evidence folder behind the report

2 documents, released by the NTSB on August 25, 2016. View them here, or download them; the NTSB redacts some personal details before release, and this site shows the NTSB's own titles rather than its file names.

The same docket at the NTSB · documents without a copy here are fetched from the NTSB when you open them.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.