Aircraft on the NTSB record: Sikorsky S76 · serial 760039

The pilots' delayed response to the No. 1 engine fire warning and the loss of power to both engines, which occurred for undetermined reasons. The pilots' delayed response was most likely due to stress and fatigue. Contributing to the delay of the initiation of search and rescue operations were the pilots' incomplete "mayday" call, the pilots' and Houston Helicopter, Inc.'s (HHI's) noncompliance with company and Federal Aviation Administration (FAA) flight-following requirements, and HHI's inadequate communications contingencies and procedures for reporting overdue flights. Also contributing to the delay of search and rescue operations was the FAA's inadequate surveillance of previously identified company deficiencies, including HHI's lack of adequate flight-following procedures. This lack of surveillance allowed HHI's corporate culture to remain lax with regard to safety.