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Accidents · NTSB WPR10FA371 · Final report

American Eurocopter LLC AS 350 B3 accident near Tucson, Arizona, July 28, 2010

On July 28, 2010 at about 8:42 pm local time, a American Eurocopter LLC AS 350 B3 (helicopter), registered N509AM, was substantially damaged in an accident during enroute (cruise) near Tucson, Arizona (Marana Regional Airport). It was a positioning flight under general aviation rules (Part 91). 3 people were killed. The weather was visual conditions (good weather).

The NTSB's probable cause their words, unchanged

The repair station technician did not properly install the fuel inlet union during reassembly of the engine; the operator’s maintenance personnel did not adequately inspect the technician's work; and the pilot who performed the post maintenance check flight did not follow the helicopter manufacturer's procedures. Also causal were the lack of requirements by the Federal Aviation Administration, the operator, and the repair station for an independent inspection of the work performed by the technician. A contributing factor was the inadequate oversight of the repair station by the Federal Aviation Administration, which resulted in the repair station performing recurring maintenance at the operator’s facilities without authorization.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
July 28, 2010 · about 8:42 pm local time
Place
Tucson, Arizona · Marana Regional Airport · map
Type
Accident
Injuries
3 people were killed.
Weather
visual conditions (good weather)
Aircraft
American Eurocopter LLC AS 350 B3
Registration
N509AM · registry record · serial 4698
Damage
Substantial damage
Flight
Positioning flight · general aviation rules (Part 91)

The NTSB's narrative final · quoted from the NTSB record

The single-engine helicopter was operating near its maximum gross weight and was on a repositioning flight back to its home base. About 6 minutes into the flight, cruising at 800 feet above ground level (agl), the helicopter experienced a complete loss of engine power. Witnesses observed the helicopter, which had been flying steadily in a southeast direction, suddenly descend rapidly into a densely populated residential area. Descent rates calculated from the last 10 seconds of radar data were consistent with an autorotation. The witnesses reported that, as the helicopter neared the ground, its descent became increasingly vertical. Examination of the accident site revealed that the helicopter was in a level attitude with little forward speed when it impacted a 5-foot-high concrete wall, which penetrated the fuselage and ruptured the fuel tank. A postimpact fire consumed the cabin and main fuselage of the helicopter. An open roadway intersection was located about 300 feet beyond the accident site, in line with the helicopter’s flight path. It is likely that the pilot was attempting to make an autorotative approach to the open area; however, he was unable to reach it because he had to maneuver the helicopter over a row of 40-foot-tall power lines that crossed the helicopter’s flight path near the accident site. This maneuver depleted the rotor rpm, which, as reported by the witnesses, caused the helicopter’s descent to become near vertical before it impacted the concrete wall, which was across the street from the power lines. The pilot had no training flights during the 317 days since his most recent 14 Code of Federal Regulations Part 135 check flight. The lack of recent autorotation training/practice, although not required, may have negatively impacted the pilot’s ability to maintain proficiency in engine failure emergency procedures and autorotations. However, because the engine failed suddenly at low altitude over a congested area, more recent training may not have changed the outcome. External examination of the engine at the accident site revealed that the fuel inlet union that connected to the fuel injection manifold and provided fuel from the hyrdomechanical unit to the combustion section had become detached from the boss on the compressor case. The two attachment bolts and associated nuts were not present on the union flange nor were they located within the helicopter wreckage debris. Separation of the fuel inlet union from the fuel injection manifold interrupted the supply of fuel to the engine and resulted in a loss of engine power. Postaccident engine runs performed with an exemplar engine showed that, with loose attachment bolts and nuts, the union initially remained installed and fuel would not immediately leak. As the engine continued to operate, the loose nuts would progressively unscrew themselves from the bolts. With the bolts removed, the union would ultimately eject from the boss, and the engine would lose power due to fuel starvation. The helicopter's engine had undergone maintenance over several days preceding the accident. The maintenance was related to fuel coking of the fuel injection manifold. The operator's mechanics removed the engine from the helicopter and separated the modules. Another engine with the identical problem was also undergoing the same maintenance procedure at the time. A repair station technician was contracted to complete the maintenance on both engines. The operator's mechanics and the repair station technician disassembled the accident engine and set it aside. They then performed the required maintenance on the other engine, before returning to complete the work on the accident engine. While working on the accident engine, the repair station technician disassembled module 3, replaced the fuel injection manifold, and then reassembled the engine. This work required that the fuel inlet union be removed and reinstalled. It is likely that the technician did not tighten the bolts and nuts securing the union with a torque wrench and only finger tightened them. The engine was reinstalled into the helicopter by the operator's maintenance personnel. The repair station technician was serving as both mechanic and inspector, and he inspected his own work. There were no procedures established by the operator or the repair station to ensure that the work performed by the technician was independently inspected. Further, although 14 Code of Federal Regulations 135.429, applicable to Part 135 operators using aircraft with 10 or more passenger seats, states, in part, “No person may perform a required inspection if that person performed the item of work required to be inspected,” there is no equivalent requirement for aircraft, such as the accident helicopter, with 9 or fewer passenger seats. An independent inspection of the work performed by the technician may have detected the improperly installed fuel inlet union. In 2008, the Federal Aviation Administration (FAA) principal maintenance inspector (PMI) for the repair station removed the repair station's authorization to perform work at locations other than its primary fixed location. However, the Repair Station Manual was not updated to reflect this change, and the PMI did not follow up on the change, nor did he log the change in the FAA’s tracking system. The PMI was unaware that, in the year before the accident, the repair station had performed work for the operator at locations other than the repair station’s primary fixed location at least 19 times. The FAA's inadequate oversight of the repair station allowed the repair station to routinely perform maintenance at locations other than its primary fixed location even though this practice was not authorized. The duty pilot performed a 7.5-minute abbreviated post maintenance check flight the evening before the accident. A full maintenance check flight conducted in accordance with the manufacturer's flight manual should, under normal conditions, take 30 to 45 minutes to complete. Had a full check flight been performed, it is likely that the union would have detached from the boss during the check flight. Because the helicopter would not have been operating near its maximum gross weight and the check flight would have been conducted over an open area, the pilot would have had greater opportunities for a successful autorotative landing.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Loss of engine power (total) during enroute (cruise) defining event
  2. Off-field or emergency landing during emergency descent
  3. Collision with terrain or object (not controlled flight into terrain) during emergency descent

The NTSB's findings

  • cause Personnel issues › Task performance › Maintenance › Replacement › Maintenance personnel
  • cause Personnel issues › Task performance › Inspection › Post maintenance inspection › Maintenance personnel
  • cause Personnel issues › Action/decision › Action › Incomplete action › Flight crew
  • factor Organizational issues › Support/oversight/monitoring › Oversight › Document revision tracking › FAA/Regulator
  • factor Organizational issues › Support/oversight/monitoring › Oversight › Oversight of reg compliance › FAA/Regulator
  • factor Organizational issues › Support/oversight/monitoring › Oversight › Oversight of maintenance › Maintenance provider
  • Organizational issues › Support/oversight/monitoring › Training › Emergency proc training › Operator

Pilot

  • Certificate: commercial pilot
  • Ratings: single-engine land; instrument: airplane; instrument: helicopter; rotorcraft: helicopter
  • Flight time: 14,262 hours in all; 1,800 in this make and model; 35 in the last 90 days; 8 in the last 30 days
  • Last flight review: September 14, 2009
  • Medical certificate: Class 2 (with waivers/limitations)
  • Seat: left
  • Injury: fatal

The aircraft

  • Airframe total time: 352 hours
  • Last inspection: approved inspection programme, July 27, 2010; 1 hours since
  • Maximum gross weight: 5,225 lb
  • Seats: 4
  • Landing gear: fixed
  • Fire on the ground
  • Operator: Air Methods

The flight

  • Departed from: KAVQ Marana AZ at 8:34 pm
  • Destination: KDGL Douglas AZ

Weather at the time

  • Light: daylight
  • Wind: at 4 knots
  • Visibility: 10 statute miles
  • Sky: clear
  • Temperature: 93°F (34°C), dew point 63°F (17°C)
  • Altimeter: 29.98 inHg
  • Observation at 8:53 pm from KTUS, 9 miles away

Injuries

FatalSeriousMinorNone
Flight crew3

Documents from the investigation the NTSB's docket: the evidence folder behind the report

The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), has not been read from the NTSB for this case yet; the list appears here once it has. Open the docket at the NTSB.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.