Boeing 737-3H4 accident near Los Angeles, California, September 14, 2004
On September 14, 2004 at about 3:03 am local time, a Boeing 737-3H4, registered N601WN, was involved in an accident near Los Angeles, California (Los Angeles International airport). It was flown under scheduled airline rules (Part 121). 1 person was seriously injured; 46 others were unhurt. The weather was visual conditions (good weather).
The NTSB's probable cause their words, unchanged
the flight's encounter with the wake turbulence from a preceding heavy airplane while on approach.
Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- September 14, 2004 · about 3:03 am local time
- Place
- Los Angeles, California · Los Angeles International · map
- Type
- Accident
- Injuries
- 1 person was seriously injured; 46 others were unhurt.
- Weather
- visual conditions (good weather)
- Aircraft
- Boeing 737-3H4 · all 737-3H4s on the register
- Registration
- N601WN · no longer on the register · serial 27695
- Damage
- Not recorded
- Flight
- Flight · scheduled airline rules (Part 121)
The NTSB's narrative final · quoted from the NTSB record
A flight attendant sustained serious injuries when the Boeing 737 transport category airplane encountered wake turbulence while following behind a Boeing 747 on approach. The injured flight attendant was standing in the aft galley at the time of the event. Air traffic controllers issued a wake turbulence caution to the 737, which was level at 10,000 feet and trailing behind a 747 that was also level at 10,000 feet. According to the accident flight crew, they trailed behind the 747 by 5 miles; however, they still experienced a sudden and violent roll to the left of about 35 degrees. The flight crew righted the airplane and offset their flight path to the north of the 747's flight path. The airplane then landed uneventfully. Review of the aircraft's flight data recorder information revealed the fasten seat belt sign was illuminated and the passengers were all seated at the time of the event. However, the cabin attendants were not yet seated for landing. The Federal Aviation Administration's recommended procedures for avoiding wake turbulence while following another airplane (stay either on or above the preceding aircraft's flight path, upwind, or at least 1,000 feet below) was being followed at the time of the upset.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
Pilot
- Certificate: airline transport pilot
- Ratings: multi-engine land; instrument: airplane
- Flight time: 9,300 hours in all; 4,700 in this make and model; 195 in the last 90 days; 64 in the last 30 days; 3,000 as pilot in command
- Last flight review: August 1, 2004
- Medical certificate: Class 1 (valid medical--no waivers/lim.)
- Seat: left
- Injury: no injuries
Co-pilot
- Certificate: airline transport pilot
- Ratings: multi-engine land; instrument: airplane
- Flight time: 4,600 hours in all; 330 in this make and model; 330 in the last 90 days; 65 in the last 30 days; 3,000 as pilot in command; 2,500 on instruments
- Last flight review: June 1, 2004
- Medical certificate: Class 1 (valid medical--no waivers/lim.)
- Seat: rgt
- Injury: no injuries
The aircraft
- Airframe total time: 32,767 hours
- Last inspection: continuous airworthiness programme, July 10, 2004; 792 hours since
- Maximum gross weight: 139,000 lb
- Seats: 145
- Landing gear: retractable
- Engine: General Electric CFM-56 (turbofan); 0 hours total
The flight
- Departed from: SLC Salt Lake City UT at 2:15 am
- Destination: LAX Los Angeles CA
- Flight plan: IFR
- Runway 24R, 8,925 ft by 150 ft
- A second pilot was aboard
Weather at the time
- Light: daylight
- Visibility: 10 statute miles
- Sky: a few clouds at 1,300 ft
- Temperature: 72°F (22°C), dew point 64°F (18°C)
- Altimeter: 29.79 inHg
- Observation at 3:03 am from LAX, 8 miles away
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Crew | 1 | 4 | ||
| Passengers | 42 |
Documents from the investigation the NTSB's docket: the evidence folder behind the report
The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), has not been read from the NTSB for this case yet; the list appears here once it has. Open the docket at the NTSB.
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.
