Eurocopter AS350 accident near Ruidoso, New Mexico, September 29, 2018
On September 29, 2018 at about 9:10 pm local time, a 1996 Eurocopter AS350 (helicopter), registered N894NA, was substantially damaged in an accident during landing (flare/touchdown) near Ruidoso, New Mexico. It was flown under charter and air-taxi rules (Part 135). No one was hurt; 3 people were on board or involved. The weather was visual conditions (good weather).
The NTSB's probable cause their words, unchanged
The pilot's failure to maintain the proper descent rate during landing. Contributing to the accident were the pilot’s failure to conduct preflight performance calculations, which resulted in his operating the helicopter in high-density altitude conditions, and his lack of experience in high-altitude, mountainous flying.
Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- September 29, 2018 · about 9:10 pm local time
- Place
- Ruidoso, New Mexico · map
- Type
- Accident
- Injuries
- No one was hurt; 3 people were on board or involved.
- Weather
- visual conditions (good weather)
- Aircraft
- Eurocopter AS350 B2, built 1996 · all AS350s on the register
- Registration
- N894NA · no longer on the register · serial 2904
- Damage
- Substantial damage
- Flight
- Flight · charter and air-taxi rules (Part 135)
The NTSB's narrative final · quoted from the NTSB record
The helicopter pilot was conducting an emergency medical services flight. He reported that, while en route to a ski resort to pick up a patient, he decided to conduct an eastbound reconnaissance over the landing site to scan for obstacles. He saw two cables in front and below the helicopter 's flightpath and initiated a go-around. He added power to clear the cables, and once the tail cleared the cables, he lowered the collective due to a slight drop in the main rotor speed. As he continued the go-around, he initiated a 180º left turn to attempt an approach to the landing site. During the westward approach and while the helicopter was about 20 ft above ground level, he raised the collective to reduce the descent rate, and the main rotor speed subsequently decayed. He felt that, due to the "faster than normal" descent rate, he would not be able to cushion the landing. Before touchdown, a medical crewmember spotted an elevated steel barrier cable below the helicopter, and the pilot made a 90º left turn to avoid a tail rotor strike. The helicopter subsequently touched down hard, bounced, rotated about 180º counterclockwise over the barrier cable, slid down an embankment, and came to rest upright. The helicopter sustained substantial damage to the fuselage and vertical stabilizer. The director of operations reported that there were no preaccident mechanical failures or malfunctions with the helicopter that would have precluded normal operation. The pilot reported that, during his preflight preparation, he did not calculate the hover-in-ground-effect value, the hover out-of-ground-effect value, or the density altitude for the designated landing site. He added that the accident flight was his second flight in a high-altitude, mountainous environment and that most of his flight hours were accumulated at sea level. He was not aware that the ski resort provided an approach, landing, and takeoff procedure. He added that he should have completed the go-around and circled back around to land. A Federal Aviation Administration inspector reported that, at the time of the accident, the density altitude for the landing site at 9,793 ft was over 12,000 ft.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
What happened, in order
- Miscellaneous/other during landing (flare/touchdown)
- Hard landing during landing (flare/touchdown) defining event
- Abnormal runway contact during landing (flare/touchdown)
- Collision with terrain or object (not controlled flight into terrain) during landing (flare/touchdown)
The NTSB's findings
- cause Aircraft › Aircraft oper/perf/capability › Performance/control parameters › Descent rate › Not attained/maintained
- cause Personnel issues › Task performance › Use of equip/info › Aircraft control › Pilot
- factor Personnel issues › Task performance › Planning/preparation › Performance calculations › Pilot
- factor Personnel issues › Experience/knowledge › Experience/qualifications › Total experience › Pilot
- factor Environmental issues › Conditions/weather/phenomena › Temp/humidity/pressure › High density altitude › Effect on operation
- Organizational issues › Support/oversight/monitoring › Training › CRM/MRM training › Operator
Pilot
- Certificate: flight instructor, commercial pilot
- Ratings: multi-engine land; single-engine land; instructor: helicopter; instrument: airplane; instrument: helicopter; rotorcraft: helicopter
- Flight time: 16,818 hours in all; 3,526 in this make and model; 56 in the last 90 days; 26 in the last 30 days; 16,818 as pilot in command; 1,198 on instruments
- Last flight review: April 12, 2018
- Medical certificate: Class 2 (with waivers/limitations)
- Seat: rgt
- Injury: minor injuries
The aircraft
- Airframe total time: 8,199.4 hours
- Last inspection: 100-hour inspection, April 9, 2018
- Maximum gross weight: 4,961 lb
- Seats: 5
- Landing gear: fixed
- Engine: Turbomeca Arriel 1D1 (turboshaft); 0 hours total
- Operator: Trans Aero Limited
The flight
- Departed from: ATS Artesia NM
- Destination: El Paso TX
- Flight plan: not recorded
Weather at the time
- Light: daylight
- Wind: from 220° at 9 knots, gusting 17
- Temperature: 77°F (25°C), dew point 41°F (5°C)
- Altimeter: 30.27 inHg
- Observation at 9:15 pm from KSRR, 14 miles away
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Flight crew | 3 |
Documents from the investigation the NTSB's docket: the evidence folder behind the report
9 documents, released by the NTSB on December 10, 2019. View them here, or download them; the NTSB redacts some personal details before release, and this site shows the NTSB's own titles rather than its file names.
| # | Document | What it is | |
|---|---|---|---|
| 1 | Pilot/operator Aircraft Accident Report, NTSB Form 6120.1 | PDF, 10 pages | View Download |
| 2 | Accident Photos | PDF, 2 pages | View Download |
| 3 | Record of Conversation - Pilot | PDF, 2 pages | View Download |
| 4 | Record of Conversation-faa | PDF, 1 page | View Download |
| 5 | Record of Conversation - Medical Crew 1 | PDF, 1 page | View Download |
| 6 | Record of Comversation- Medical Crew 2 | PDF, 1 page | View Download |
| 7 | Lifeflight Checklist | PDF, 4 pages | View Download |
| 8 | Witness Statements | PDF, 5 pages | View Download |
| 9 | Performance Chart | PDF, 1 page | View Download |
The same docket at the NTSB · documents without a copy here are fetched from the NTSB when you open them.
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.
