The U.S. aircraft register, updated daily
Accidents · NTSB ENG19WA016 · Preliminary: the investigation is not finished

Boeing 787 incident near Osaka, Jp, March 29, 2019

On March 29, 2019 at about 9:57 am local time, a Boeing 787, registered VHVKJ, was involved in an incident during approach near Osaka (Kansai International Airport). It was flown under rules the NTSB did not record. The NTSB record does not give the injuries.

The NTSB's probable cause their words, unchanged

The NTSB has not yet published a probable cause for this incident. Investigations usually take one to two years; this page updates when the final report is released.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
March 29, 2019 · about 9:57 am local time
Place
Osaka, Japan · Kansai International Airport
Type
Incident
Injuries
The NTSB record does not give the injuries.
Weather
not recorded
Aircraft
Boeing 787 8 · all 787s on the register
Registration
VHVKJ · no longer on the register
Damage
Not recorded
Flight
Flight · rules the NTSB did not record

The NTSB's narrative preliminary · quoted from the NTSB record

On March 29, 2019, a Boeing 787, powered by two General Electric GEnx 1B64P2 turbofan engines and operated by Jetstar Airways, experienced a dual engine event while descending to land at the Kansai International Airport (RJBB), Osaka, Japan. During descent, the No. 2 (right) engine indications were reported to be unstable. Subsequently, the No. 1 (left) engine was reported to have lower thrust than commanded followed by the No. 2 engine having lower than commanded thrust. The Japan Transport Safety Board is investigation this event and the NTSB is participating as the US Annex13 Accredited Representative as the state of manufacturer of the airplane and engines.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Powerplant sys/comp malf/fail during approach defining event

The aircraft

  • Landing gear: fixed
  • Engine 1: General Electric GEnx 1B64 P2 (turbofan); 0 hours total
  • Engine 2: General Electric GEnx 1B64 P2 (turbofan); 0 hours total

The flight

  • Departed from: YBCS Cairns
  • Destination: RJBB Osaka
  • Flight plan: IFR
  • A second pilot was aboard

Weather at the time

  • Temperature: 0°F (-18°C), dew point 0°F (-18°C)

Documents from the investigation the NTSB's docket: the evidence folder behind the report

The NTSB has not released the docket for this case yet. The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), is usually released when the investigation is nearly complete, and the list here is refreshed when it appears. Check at the NTSB.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.