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Accidents · NTSB DCA25LA102 · Final report

Boeing 787 accident near Ojai, California, January 8, 2025

On January 8, 2025 at about 1:40 am local time, a 2017 Boeing 787, registered JA892A, was involved in an accident during approach near Ojai, California. It was flown under foreign airline rules (Part 129). 1 person was seriously injured and 4 people had minor injuries. The weather was visual conditions (good weather).

The NTSB's probable cause their words, unchanged

An encounter with turbulence during descent, which resulted in a serious injury to a flight attendant.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
January 8, 2025 · about 1:40 am local time
Place
Ojai, California · map
Type
Accident
Injuries
1 person was seriously injured and 4 people had minor injuries.
Weather
visual conditions (good weather)
Aircraft
Boeing 787 9, built 2017 · all 787s on the register
Registration
JA892A · no longer on the register · serial 34513
Damage
Not recorded
Flight
Flight · foreign airline rules (Part 129)

The NTSB's narrative final · quoted from the NTSB record

All Nippon Airways flight NH106, encountered severe turbulence during descent through FL140 (14,000 feet) to Los Angeles International Airport (LAX). As a result, multiple flight attendants (FAs) sustained minor injuries, and one FA sustained a serious injury. Prior to initiating descent, the flight crew obtained the Automatic Terminal Information Service (ATIS) for LAX, which did not include any turbulence advisories. Approximately 20 minutes before landing, air traffic control (ATC) advised the crew of light to moderate turbulence in the area. The pilot monitoring considered querying ATC for altitude-specific turbulence information, but the captain instructed the crew to illuminate the seat belt sign and have the FAs prepare the cabin for landing. While descending from FL200 to FL170, the aircraft encountered light turbulence. At approximately FL140, about 15 minutes before landing, the flight encountered two brief turbulence events, which the captain described as “moderate” and “moderate plus.” Following these encounters, the pilot monitoring recommended that FAs be seated, and the captain agreed. After the public announcement was made the flight crew was informed that multiple FAs had sustained injuries. During the initial turbulence encounter, the L3 FA was holding the lavatory handle for support. After the turbulence subsided, she proceeded to her assigned seat and began fastening her seat belt when the second turbulence encounter occurred. She was subsequently thrown into the air and landed on the cabin floor, impacting her buttocks. Upon returning to Japan, she was diagnosed with a serious injury. Figure 1. Location of cabin attendant that sustained a serious injury. At the time of the turbulence encounter, no convective Significant Meteorological Information (SIGMETs) were active. However, other advisories—including SIGMETs, Airmen’s Meteorological Information (AIRMETs), and Pilot Reports (PIREPs)—indicated moderate to severe turbulence in the vicinity of the flight path.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Turbulence encounter during approach defining event

The NTSB's findings

  • Environmental issues › Physical environment › (general) › (general) › Effect on operation
  • Environmental issues › Physical environment › (general) › (general) › Effect on personnel

Pilot

  • Certificate: airline transport pilot, commercial pilot, private
  • Ratings: multi-engine land; instrument: airplane
  • Flight time: 18,794 hours in all; 6,348 in this make and model; 11,270 as pilot in command
  • Medical certificate: Unknown
  • Seat: left

Co-pilot

  • Certificate: airline transport pilot, commercial pilot, private
  • Ratings: multi-engine land; instrument: airplane
  • Flight time: 18,724 hours in all; 4,958 in this make and model; 9,536 as pilot in command
  • Medical certificate: Unknown
  • Seat: rgt
  • Injury: no injuries

Other crew

  • Certificate: airline transport pilot, commercial pilot, private
  • Seat: rear

The aircraft

  • Airframe total time: 33,225.9 hours
  • Last inspection: condition inspection, December 19, 2024
  • Maximum gross weight: 553,000 lb
  • Seats: 231
  • Landing gear: retractable
  • Engine 1: Rolls-Royce Trent 1000-K2 (turbofan); 20,747 hours total
  • Engine 2: Rolls-Royce Trent 1000-K2 (turbofan); 30,276 hours total
  • Operator: All Nippon Airways Co. Ltd

The flight

  • Departed from: HND Tokyo OF
  • Destination: LAX Los Angeles CA
  • Flight plan: IFR
  • A second pilot was aboard

Weather at the time

  • Light: daylight
  • Wind: from 280° at 5 knots
  • Sky: clear
  • Temperature: 63°F (17°C), dew point 41°F (5°C)
  • Altimeter: 30.01 inHg

Injuries

FatalSeriousMinorNone
Cabi14

Documents from the investigation the NTSB's docket: the evidence folder behind the report

The NTSB has not released the docket for this case yet. The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), is usually released when the investigation is nearly complete, and the list here is refreshed when it appears. Check at the NTSB.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.