Boeing 767-322 accident near Kingston, CB, November 3, 2024
On November 3, 2024 at about 8:00 am local time, a 1992 Boeing 767-322, registered N651UA, was involved in an accident near Kingston, CB. It was flown under scheduled airline rules (Part 121). 1 person was seriously injured; 185 others were unhurt. The weather was visual conditions (good weather).
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The NTSB's probable cause their words, unchanged
An inadvertent encounter with convective turbulence while in enroute cruise flight.
Source: NTSB aviation accident database, copy made September 29, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- November 3, 2024 · about 8:00 am local time
- Place
- Kingston, CB, Jm · map
- Type
- Accident
- Injuries
- 1 person was seriously injured; 185 others were unhurt.
- Weather
- visual conditions (good weather)
- Aircraft
- Boeing 767-322, built 1992 · all 767-322s on the register
- Registration
- N651UA · registry record · serial 25389
- Damage
- Not recorded
- Flight
- Flight · scheduled airline rules (Part 121)
The NTSB's narrative final · quoted from the NTSB record
United Airlines flight 128 encountered moderate turbulence while at FL360 and about 60 miles southeast of Jamaica, and a flight attendant (FA) sustained a serious injury. The flight crew reported that while at FL360, in visual meteorological dark night conditions with no indication of an adverse ride from their onboard weather applications or their weather radar, the flight encountered about 3-5 seconds of moderate turbulence. The fasten seatbelt sign had been illuminated about 15 minutes earlier due to an area of light turbulence and remained illuminated during the event. The captain stated that upon encountering the moderate turbulence he immediately made a public address announcement “flight attendants be seated immediately, be seated immediately”. Following the turbulence encounter the flight crew asked the flight attendants to check in and were advised that a FA had been injured. The FA assigned to jumpseat 2R reported that they had been seated with their seatbelt fastened for about 10-15 minutes due to a previous announcement from the fight deck about an area of light turbulence. With no turbulence encountered for several minutes the FA elected to stand and began preparations for the water service. When suddenly and without warning, the airplane “violently shook” throwing them into the right galley wall. Their lower back impacted a quarter turn utilized to secure the service carts. Upon being notified of the injury, the flight crew contacted MedLink and the decision was made to continue to George Bush International Airport (IAH), Houston, Texas. Paramedics met the airplane at the gate and transported the injured FA to the hospital where they were diagnosed with a serious injury. At the time of the turbulence encounter there were no active significant meteorological information (SIGMETs), convective SIGMETs, airman’s meteorological information (AIRMETs), or pilot reports (PIREPs) of any significant turbulence.
The NTSB's narratives can run to many pages; this is the opening. Read the full report at the NTSB.
Other NTSB records under N651UA the same tail number, which may have belonged to a different aircraft at the time
About this page
Everything above comes from the NTSB's public accident database and is rewritten in plain English only where the NTSB used codes; the probable cause and narrative are the NTSB's own words. This site never names pilots, passengers or anyone else involved. A preliminary report describes what is known soon after the event and can change; the final report, with the probable cause, usually follows one to two years later and this page is refreshed when it does. Case number DCA25LA023.