The U.S. aircraft register, updated daily
Accidents · NTSB DCA21WA004 · Preliminary: the investigation is not finished

Boeing 787-800 incident near Amsterdam, Nl, October 3, 2020

On October 3, 2020 at about 6:30 am local time, a Boeing 787-800, registered OOJAV, was involved in an incident during initial climb near Amsterdam (Amsterdam Schiphol Internation airport). It was flown under non-U.S. commercial rules. No one was hurt; 186 people were on board or involved.

The NTSB's probable cause their words, unchanged

The NTSB has not yet published a probable cause for this incident. Investigations usually take one to two years; this page updates when the final report is released.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
October 3, 2020 · about 6:30 am local time
Place
Amsterdam, Netherlands · Amsterdam Schiphol Internation
Type
Incident
Injuries
No one was hurt; 186 people were on board or involved.
Weather
not recorded
Aircraft
Boeing 787-800 40943 · all 787-800s on the register
Registration
OOJAV · no longer on the register
Damage
Damage not recorded
Flight
Flight · non-U.S. commercial rules

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Flight instrument malf/fail during initial climb defining event

The aircraft

  • Landing gear: fixed
  • Operator: Tui Airlines Netherlands

Weather at the time

  • Temperature: 0°F (-18°C), dew point 0°F (-18°C)

Injuries

FatalSeriousMinorNone
Flight crew7
Passengers179

Documents from the investigation the NTSB's docket: the evidence folder behind the report

The NTSB has not released the docket for this case yet. The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), is usually released when the investigation is nearly complete, and the list here is refreshed when it appears. Check at the NTSB.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.