Boeing 767 incident near Shannon, Ie, December 16, 2019
On December 16, 2019 at about 5:11 pm local time, a Boeing 767, registered N642UA, was involved in an incident during enroute near Shannon. It was flown under scheduled airline rules (Part 121). No one was hurt; 11 people were on board or involved.
The NTSB's probable cause their words, unchanged
The NTSB has not yet published a probable cause for this incident. Investigations usually take one to two years; this page updates when the final report is released.
Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- December 16, 2019 · about 5:11 pm local time
- Place
- Shannon, Ireland
- Type
- Incident
- Injuries
- No one was hurt; 11 people were on board or involved.
- Weather
- not recorded
- Aircraft
- Boeing 767 322 · all 767s on the register
- Registration
- N642UA · registry record · serial 25092
- Damage
- Not recorded
- Flight
- Flight · scheduled airline rules (Part 121)
The NTSB's narrative preliminary · quoted from the NTSB record
The government of Ireland has notified the NTSB of an incident involving a Boeing 767 airplane that occurred on December 16, 2019. The NTSB has appointed a U.S. Accredited Representative to assist the government of Ireland's investigation under the provisions of ICAO Annex 13.All investigative information will be released by the government of Ireland.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
What happened, in order
- Fuel related during enroute defining event
The aircraft
- Maximum gross weight: 297,624 lb
- Landing gear: retractable
- Engine 1: Pratt & Whitney PW4000 SER (turbofan); 0 hours total
- Engine 2: Pratt & Whitney PW4000 SER (turbofan); 0 hours total
- Operator: United Airlines
The flight
- A second pilot was aboard
Weather at the time
- Temperature: 0°F (-18°C), dew point 0°F (-18°C)
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Cabi | 8 | |||
| Flight crew | 3 |
Documents from the investigation the NTSB's docket: the evidence folder behind the report
The NTSB has not released the docket for this case yet. The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), is usually released when the investigation is nearly complete, and the list here is refreshed when it appears. Check at the NTSB.
Other NTSB records under N642UA the same tail number, which may have belonged to a different aircraft at the time
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.