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Accidents · NTSB DCA18CA299 · Final report

Boeing 757 accident near Newark, New Jersey, September 24, 2018

On September 24, 2018 at about 1:45 am local time, a 1995 Boeing 757, registered N13113, was involved in an accident during prior to flight near Newark, New Jersey (Newark Liberty Intl airport). It was flown under scheduled airline rules (Part 121). 1 person was seriously injured; 176 others were unhurt. The weather was conditions the NTSB did not record.

The NTSB's probable cause their words, unchanged

the catering cart striking the flight attendant's foot.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
September 24, 2018 · about 1:45 am local time
Place
Newark, New Jersey · Newark Liberty Intl · map
Type
Accident
Injuries
1 person was seriously injured; 176 others were unhurt.
Weather
conditions the NTSB did not record
Aircraft
Boeing 757 224, built 1995 · all 757s on the register
Registration
N13113 · registry record · serial 27555
Damage
Not recorded
Flight
Flight · scheduled airline rules (Part 121)

The NTSB's narrative final · quoted from the NTSB record

On September 23, 2018, at about 2145 EDT, United flight 138, Boeing B757-224, N13113, was in the process of boarding at Newark International Airport (EWR), Newark, New Jersey when a flight attendant was struck by a catering cart.  Of the 177 passengers and crew who were scheduled to be onboard, one flight attendant was seriously injured.  The flight was scheduled as a 14 Code of Federal Regulations Part 121 international passenger flight from EWR to Reykjavik-Keflavak International Airport (KEF), Keflavak, Iceland.   During the initial boarding process, the resupplying of the catering was still ongoing. As the caterer personnel was quickly pushing a catering cart throught the aisle the flight attendant's foot was struck by the cart as it passed by.  The flight attendant was injured, but thought his foot was only bruised, so he remained onboard to work the flight.  During the flight, the flight attendant's foot became more painful, which required him to elevate his foot for short periods of time.  After arrival at KEF, the injured flight attendant went to a local hospital and was diagnosed with a fractured heel.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Cabin safety event during prior to flight defining event

The NTSB's findings

  • cause Personnel issues › Action/decision › Action › (general) › Ground crew

Pilot

  • Certificate: airline transport pilot
  • Ratings: multi-engine land; instrument: airplane
  • Flight time: 11,140 hours in all; 9,838 in this make and model; 174 in the last 90 days; 33 in the last 30 days; 931 as pilot in command
  • Last flight review: June 9, 2018
  • Medical certificate: Class 1 (without waivers/limitations)
  • Seat: left
  • Injury: no injuries

Co-pilot

  • Certificate: airline transport pilot
  • Flight time: 1,103 hours in all; 1,103 in this make and model; 202 in the last 90 days; 57 in the last 30 days
  • Last flight review: March 20, 2018
  • Medical certificate: Class 1 (without waivers/limitations)
  • Seat: rgt
  • Injury: no injuries

The aircraft

  • Maximum gross weight: 248,020 lb
  • Landing gear: retractable
  • Engine 1: Rolls-Royce RB.211 (turbofan); 0 hours total
  • Engine 2: Rolls-Royce RB.211 (turbofan); 0 hours total
  • Operator: United Airlines

The flight

  • Departed from: EWR Newark NJ at 2:30 am
  • Destination: BIKF Reykjavik
  • A second pilot was aboard

Weather at the time

  • Light: not reported
  • Temperature: 0°F (-18°C), dew point 0°F (-18°C)

Injuries

FatalSeriousMinorNone
Cabi15
Flight crew2
Passengers169

Documents from the investigation the NTSB's docket: the evidence folder behind the report

4 documents, released by the NTSB on October 9, 2020. View them here, or download them; the NTSB redacts some personal details before release, and this site shows the NTSB's own titles rather than its file names.

The same docket at the NTSB · documents without a copy here are fetched from the NTSB when you open them.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.