Boeing 717 200 accident near Hopewell, Virginia, November 21, 2016
On November 21, 2016 at about 3:23 am local time, a 2000 Boeing 717 200, registered N930AT, was involved in an accident during enroute (cruise) near Hopewell, Virginia. It was flown under scheduled airline rules (Part 121). 1 person was seriously injured; 109 others were unhurt. The weather was visual conditions (good weather).
The NTSB's probable cause their words, unchanged
the flight attendant's inadvertent bump into a retractable galley tray.
Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- November 21, 2016 · about 3:23 am local time
- Place
- Hopewell, Virginia · map
- Type
- Accident
- Injuries
- 1 person was seriously injured; 109 others were unhurt.
- Weather
- visual conditions (good weather)
- Aircraft
- Boeing 717 200 2BL, built 2000 · all 717 200s on the register
- Registration
- N930AT · registry record · serial 55072
- Damage
- Not recorded
- Flight
- Flight · scheduled airline rules (Part 121)
The NTSB's narrative final · quoted from the NTSB record
On November 20, 2016, about 2223 eastern standard time, Delta Air Lines flight 1982, a Boeing 717-200, N930AT, a flight attendant was seriously injured while the airplane was in cruise flight to LaGuardia International Airport (KLGA), Queens, New York. The remaining 114 passengers and crew were not injured. The regularly scheduled domestic passenger flight was operating under the provisions of 14 Code of Federal Regulations Part 121 from Miami International Airport (KMIA), Miami, Florida, to KLGA. According to crew statements, the airplane was in cruise flight at flight level 330 with no turbulence. The lead flight attendant (FA) stated that as she stood up after stooping to retrieve and item from a lower shelf, she struck her right middle ribcage with "full force" on edge of the galley retractable table, which had been pulled out without her awareness. The injury caused her excruciating pain and made it difficult to breathe. The captain was immediately informed of the injury and he arranged for paramedics to meet the airplane at the gate. Because the FA could not complete her duties, the crew enlisted a nonrevenue "deadheading" FA to take her jumpseat position during landing. After landing, the FA was transported to the hospital where she was diagnosed with a broken rib.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
What happened, in order
- Cabin safety event during enroute (cruise) defining event
The NTSB's findings
- cause Personnel issues › Miscellaneous › (general) › (general) › Cabin crew
Pilot
- Certificate: airline transport pilot
- Ratings: single-engine land; instrument: airplane
- Flight time: 11,977 hours in all; 1,162 in this make and model; 134 in the last 90 days; 1,162 as pilot in command
- Last flight review: September 2, 2016
- Medical certificate: Class 1 (without waivers/limitations)
- Seat: left
- Injury: no injuries
Co-pilot
- Certificate: airline transport pilot
- Ratings: multi-engine land; single-engine land; instrument: airplane
- Flight time: 2,992 hours in all; 1,494 in this make and model; 210 in the last 90 days; 0 as pilot in command
- Last flight review: May 23, 2016
- Medical certificate: Class 1 (without waivers/limitations)
- Seat: rgt
- Injury: no injuries
The aircraft
- Airframe total time: 40,472 hours
- Last inspection: continuous airworthiness programme, November 19, 2016
- Maximum gross weight: 121,001 lb
- Seats: 117
- Landing gear: fixed
- Engine 1: Bmw Rolls BR 700 SERIES (turbofan); 37,903 hours total
- Engine 2: Bmw Rolls BR 700 SERIES (turbofan); 39,044 hours total
- Operator: Delta Air Lines
The flight
- Departed from: MIA Miami FL at 1:39 am
- Destination: LGA New York NY
- Flight plan: IFR
- A second pilot was aboard
Weather at the time
- Light: night
- Temperature: 0°F (-18°C), dew point 0°F (-18°C)
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Cabi | 1 | 5 | ||
| Flight crew | 2 | |||
| Passengers | 102 |
Documents from the investigation the NTSB's docket: the evidence folder behind the report
2 documents, released by the NTSB on June 30, 2020. View them here, or download them; the NTSB redacts some personal details before release, and this site shows the NTSB's own titles rather than its file names.
| # | Document | What it is | |
|---|---|---|---|
| 1 | Pilot/operator Aircraft Accident Report, NTSB Form 6120.1 | PDF, 9 pages | View Download |
| 2 | Employee Statements - Crew Statements | PDF, 5 pages | View Download |
The same docket at the NTSB · documents without a copy here are fetched from the NTSB when you open them.
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.