The U.S. aircraft register, updated daily
Accidents · NTSB DCA16IA215 · Final report

Airbus A320 232 incident near Wood, South Dakota, August 12, 2016

On August 12, 2016 at about 1:09 am local time, a 2006 Airbus A320 232, registered N632JB, suffered minor damage in an incident during enroute (cruise) near Wood, South Dakota. It was flown under scheduled airline rules (Part 121). 27 people had minor injuries; 124 others were unhurt. The weather was instrument conditions (cloud, fog or low visibility).

The NTSB's probable cause their words, unchanged

an inadvertent encounter with convective turbulence while in cruise flight.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
August 12, 2016 · about 1:09 am local time
Place
Wood, South Dakota · map
Type
Incident
Injuries
27 people had minor injuries; 124 others were unhurt.
Weather
instrument conditions (cloud, fog or low visibility)
Aircraft
Airbus A320 232 232, built 2006 · all A320 232s on the register
Registration
N632JB · registry record · serial 2647
Damage
Minor damage
Flight
Flight · scheduled airline rules (Part 121)

The NTSB's narrative final · quoted from the NTSB record

The scheduled passenger flight was enroute at a cruise altitude of flight level 320 (FL320), when the airplane encountered severe turbulence. Of the 2 pilots, 3 flight attendants, and 146 passengers onboard, all three flight attendants and 28 passengers sustained minor injuries. The pilots subsequently diverted to a nearby airport and landed without further incident. The pilots reported that the onboard weather radar depicted some precipitation along the route, and the captain informed the flight attendants to remain seated and turned the seatbelt sign on. After the flight exited some of the light precipitation, the crew observed cumulonimbus clouds ahead and subsequently requested and were granted a deviation around the clouds; however, the airplane encountered turbulence as it flew through the edge of the clouds. The first officer stated that it "felt like they went up and then dropped," and the captain described the encounter as "very violent and very quick." The flight attendants reported that the flight had been experiencing light turbulence when the captain called to state that it would continue for the next 30 to 45 minutes. One of the flight attendants made a public address announcement to the passengers to remain seated with their seatbelts on; at this time, all three of the flight attendants were seated in their jumpseats. The turbulence continued for about 10 minutes before it smoothed out, and all three flight attendants got up from their seats to conduct various tasks throughout the cabin. The airplane subsequently encountered what they described as "extreme," "violent" turbulence, and all three sustained injuries. A review of the flight plan showed convective SIGMETs and thunderstorms that were forecasted and valid on or near the route of flight. The pilots reported that they only saw areas of green returns on their onboard radar and did not see any indication of severe weather. Additionally, there were no pilot reports (PIREPs) to indicate that other aircraft were encountering severe turbulence, nor did air traffic control provide any information to indicate that they might encounter such turbulence.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Turbulence encounter during enroute (cruise) defining event

The NTSB's findings

  • cause Environmental issues › Conditions/weather/phenomena › Turbulence › Convective turbulence › Effect on personnel

The aircraft

  • Maximum gross weight: 169,756 lb
  • Landing gear: retractable
  • Engine 1: Iae V2500SERIES (turbofan); 0 hours total
  • Engine 2: Iae V2500SERIES (turbofan); 0 hours total

The flight

  • Departed from: KBOS Boston MA at 10:25 pm
  • Destination: KSMF Sacramento CA
  • Flight plan: IFR
  • A second pilot was aboard

Weather at the time

  • Light: night
  • Sky: broken clouds at 45,000 ft; scat at 35,000 ft
  • Temperature: 0°F (-18°C), dew point 0°F (-18°C)

Injuries

FatalSeriousMinorNone
Cabi3
Flight crew2
Passengers24122

Documents from the investigation the NTSB's docket: the evidence folder behind the report

27 documents, released by the NTSB on October 6, 2020. View them here, or download them; the NTSB redacts some personal details before release, and this site shows the NTSB's own titles rather than its file names.

#DocumentWhat it is
1 Flight Data Recorder (FDR) - Specialist's Factual Report PDF, 29 pages View Download
2 Flight Data Recorder (FDR) - Attachment 1 - Tabular Data (Compressed Zip Archive) zip file Download
3 Flight Data Recorder (FDR) - Specialist's Factual Report - Addendum 1 (Spoilers) PDF, 4 pages View Download
4 Flight Data Recorder (FDR) - Addendum 1 - Attachment 1 (Spoilers) zip file Download
5 Weather Study PDF, 33 pages View Download
6 Attachment 1 to the Weather Study PDF, 22 pages View Download
7 Attachment 2 to the Weather Study PDF, 22 pages View Download
8 Attachment 3 to the Weather Study PDF, 22 pages View Download
9 Attachment 4 to the Weather Study PDF, 22 pages View Download
10 Attachment 5 to the Weather Study PDF, 7 pages View Download
11 Operational Factors Factual Report PDF, 35 pages View Download
12 Operational Factors - Attachment 1 - Flight Crew Interview Summaries and Statements PDF, 14 pages View Download
13 Operational Factors - Attachment 2 - Dispatch Interview Summaries and Statements PDF, 12 pages View Download
14 Operational Factors - Attachment 3 - Cabin Crew Statements PDF, 8 pages View Download
15 Operational Factors - Attachment 4 - Flight Crew Training Summaries PDF, 10 pages View Download
16 Operational Factors - Attachment 5 - Flightcrew Flight Times PDF, 2 pages View Download
17 Operational Factors Attachment 6 - Dispatch Training Records PDF, 12 pages View Download
18 Operational Factors - Attachment 7 - Jetblue Aerodata Report PDF, 2 pages View Download
19 Operational Factors - Attachment 8 - Operational Flight Plan PDF, 21 pages View Download
20 Operational Factors - Attachment 9 - Acars Traffic Log PDF, 77 pages View Download
21 Operational Factors - Attachment 10 - radar Training Tool (Excerpt) PDF, 68 pages View Download
22 Operational Factors - Attachment 11 - Hazardous Weather Avoidance Criteria PDF, 4 pages View Download
23 Operational Factors - Attachment 12 - Flightcrew Pairing PDF, 2 pages View Download
24 Operational Factors - Attachment 13 - Dispatch Resource Handbook - Dispatch Flight Following Program PDF, 26 pages View Download
25 Operational Factors - Attachment 14 - Operational Factors Group Party Form PDF, 16 pages View Download
26 Cockpit Voice Recorder - Group Chairman's Factual Report PDF, 68 pages View Download
27 Pilot/operator Aircraft Accident Report, NTSB Form 6120.1 PDF, 11 pages View Download

The same docket at the NTSB · documents without a copy here are fetched from the NTSB when you open them.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.