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Accidents · NTSB DCA16CA211 · Final report

Boeing 737 832 accident near New York, New York, August 10, 2016

On August 10, 2016, a 2001 Boeing 737 832, registered N3762Y, was substantially damaged in an accident during prior to flight near New York, New York (John F Kennedy International A airport). It was flown under scheduled airline rules (Part 121). No one was hurt; 168 people were on board or involved. The weather was visual conditions (good weather).

The NTSB's probable cause their words, unchanged

inadvertent collision by ground service vehicle.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
August 10, 2016
Place
New York, New York · John F Kennedy International A · map
Type
Accident
Injuries
No one was hurt; 168 people were on board or involved.
Weather
visual conditions (good weather)
Aircraft
Boeing 737 832 832, built 2001 · all 737 832s on the register
Registration
N3762Y · registry record · serial 30817
Damage
Substantial damage
Flight
Flight · scheduled airline rules (Part 121)

The NTSB's narrative final · quoted from the NTSB record

On August 9, 2016 at 2100 eastern daylight time, Delta Airlines as flight 442, a Boeing 737, N3762Y, was struck by a catering truck while parked at the gate during passenger boarding at John F Kennedy International Airport (JFK), Queens, New York.  The impact resulted in substantial damage to the lower left fuselage of the airplane.  The were no injuries to the six crewmembers, 160 passengers, or two ground service personnel.  Weather was reported as night visual conditions.  The ground crew reported that the truck had problems with the handbrake and jumped the chock, impacting the airplane. The flight was operating under 14 Code of Federal Regulations Part 121 as a regularly scheduled passenger flight from JFK to Salt Lake City International Airport (SLC), Salt Lake City, Utah.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Aircraft servicing event during prior to flight defining event

The NTSB's findings

  • cause Personnel issues › Action/decision › Action › Incorrect action performance › Other/unknown

Pilot

  • Certificate: airline transport pilot, private
  • Ratings: multi-engine land; single-engine land; instrument: airplane
  • Flight time: 14,526 hours in all; 8,830 in this make and model; 176 in the last 90 days
  • Last flight review: January 29, 2016
  • Medical certificate: Class 1
  • Seat: left
  • Injury: no injuries

Co-pilot

  • Certificate: airline transport pilot, commercial pilot
  • Ratings: single-engine land; instrument: airplane
  • Flight time: 686 hours in all; 686 in this make and model; 146 in the last 90 days
  • Last flight review: February 14, 2016
  • Medical certificate: Class 1
  • Seat: rgt
  • Injury: no injuries

The aircraft

  • Airframe total time: 49,267 hours
  • Last inspection: type not recorded, August 8, 2016
  • Maximum gross weight: 174,200 lb
  • Seats: 168
  • Landing gear: retractable
  • Engine 1: Cfm Intl. CFM56 SERIES (turbofan); 0 hours total
  • Engine 2: Cfm Intl. CFM56 SERIES (turbofan); 0 hours total
  • Operator: Delta Air Lines

The flight

  • Departed from: KJFK New York NY
  • Destination: KSLC Salt Lake City UT
  • Flight plan: IFR
  • A second pilot was aboard

Weather at the time

  • Light: night
  • Wind: from 160° at 10 knots
  • Visibility: 10 statute miles
  • Sky: broken clouds; a few clouds
  • Temperature: 77°F (25°C), dew point 73°F (23°C)
  • Altimeter: 30.20 inHg

Injuries

FatalSeriousMinorNone
Cabi6
Flight crew2
Passengers160

Documents from the investigation the NTSB's docket: the evidence folder behind the report

1 document, released by the NTSB on January 23, 2017. View them here, or download them; the NTSB redacts some personal details before release, and this site shows the NTSB's own titles rather than its file names.

The same docket at the NTSB · documents without a copy here are fetched from the NTSB when you open them.

Other NTSB records under N3762Y the same tail number, which may have belonged to a different aircraft at the time

1985-12-07LAX86LA058 · accident near Flagstaff, AZ · substantial damage · no injuries

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.