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Accidents · NTSB DCA15CA145 · Final report

Boeing 737 832 accident near Salt Lake City, Utah, June 30, 2015

On June 30, 2015 at about 10:49 am local time, a 2000 Boeing 737 832, registered N396DA, was involved in an accident during enroute (cruise) near Salt Lake City, Utah. It was flown under scheduled airline rules (Part 121). 1 person was seriously injured. The weather was conditions the NTSB did not record.

The NTSB's probable cause their words, unchanged

inadvertent contact by beverage cart during cabin service.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
June 30, 2015 · about 10:49 am local time
Place
Salt Lake City, Utah · map
Type
Accident
Injuries
1 person was seriously injured.
Weather
conditions the NTSB did not record
Aircraft
Boeing 737 832 832, built 2000 · all 737 832s on the register
Registration
N396DA · registry record · serial 30378
Damage
Not recorded
Flight
Flight · scheduled airline rules (Part 121)

The NTSB's narrative final · quoted from the NTSB record

On June 30, 2015 at 0630 mountain daylight time, a passenger experienced a serious injury aboard Delta Air Lines flight 2526, a Boeing 737, N396DA, while in cruise flight.  There was no turbulence at the time.  According to flight attendant statements, while pushing a beverage cart through the isle a passenger's left foot became wedged between the cart and the seat.  During follow up examination by her doctor, the passenger was diagnosed with a broken bone in her foot. The CFR Part 121 scheduled passenger flight was enroute from Bozeman, Montana, to Salt Lake City, Utah.  There were no other injuries or damage.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Cabin safety event during enroute (cruise) defining event

The NTSB's findings

  • cause Personnel issues › Task performance › (general) › (general) › Cabin crew

Pilot

  • Certificate: airline transport pilot, private
  • Ratings: multi-engine land; single-engine land; instrument: airplane
  • Flight time: 14,521.5 hours in all; 6,696.2 in this make and model; 190.5 in the last 90 days
  • Last flight review: December 5, 2014
  • Medical certificate: Class 1
  • Seat: left
  • Injury: no injuries

Co-pilot

  • Certificate: airline transport pilot, private
  • Ratings: multi-engine land; single-engine land; instrument: airplane
  • Flight time: 1,352 hours in all; 1,352 in this make and model; 152 in the last 90 days
  • Last flight review: January 22, 2015
  • Medical certificate: Class 1
  • Seat: rgt
  • Injury: no injuries

The aircraft

  • Airframe total time: 42,249 hours
  • Last inspection: continuous airworthiness programme, June 28, 2015
  • Maximum gross weight: 174,200 lb
  • Seats: 168
  • Landing gear: retractable
  • Engine 1: Cfm Intl. CFM56 SERIES (turbofan); 0 hours total
  • Engine 2: Cfm Intl. CFM56 SERIES (turbofan); 0 hours total
  • Operator: Delta Air Lines INC

The flight

  • Departed from: BZN Bozeman MT at 12:23 pm
  • Destination: SLC Salt Lake City UT
  • Flight plan: IFR
  • A second pilot was aboard

Weather at the time

  • Light: not reported
  • Temperature: 0°F (-18°C), dew point 0°F (-18°C)

Injuries

FatalSeriousMinorNone
Passengers1

Documents from the investigation the NTSB's docket: the evidence folder behind the report

1 document, released by the NTSB on July 21, 2021. View them here, or download them; the NTSB redacts some personal details before release, and this site shows the NTSB's own titles rather than its file names.

The same docket at the NTSB · documents without a copy here are fetched from the NTSB when you open them.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.