The U.S. aircraft register, updated daily
Accidents · NTSB DCA12WA005 · Preliminary: the investigation is not finished

Boeing 777 accident near Putong, Cn, October 17, 2011

On October 17, 2011 at about 12:06 pm local time, a Boeing 777, registered N9VSYH, was involved in an accident near Putong. It was flown under non-U.S. commercial rules. 1 person was seriously injured and 20 people had minor injuries.

The NTSB's probable cause their words, unchanged

The NTSB has not yet published a probable cause for this accident. Investigations usually take one to two years; this page updates when the final report is released.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
October 17, 2011 · about 12:06 pm local time
Place
Putong, China
Type
Accident
Injuries
1 person was seriously injured and 20 people had minor injuries.
Weather
not recorded
Aircraft
Boeing 777 300 · all 777s on the register
Registration
N9VSYH · no longer on the register
Damage
Not recorded
Flight
Flight · non-U.S. commercial rules

The NTSB's narrative preliminary · quoted from the NTSB record

On October 17, 2011, a Singapore Airlines B777-300, Singapore registration 9V-SYH, operating as a passenger flight between Shanghai, China and Singapore, encountered turbulence while in cruise flight about 10nm east of waypoint KARAN. One passenger was seriously injured, and five cabin crew and fifteen passengers experienced minor injuries. The airplane was not damaged. The accident is being investigated by the Singapore Ministry of Transport Air Accident Investigation Bureau. The NTSB has designated a U.S. Accredited Representative as the state of manufacture under the provisions of ICAO Annex 13. All inquiries should be directed to the Singapore AAIB at the following: Air Accident Investigation Bureau of Singapore Changi Airport Post Office P.O. Box 1005 Singapore 918155 Website: http://www.mot.gov.sg

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

The aircraft

  • Landing gear: fixed
  • Operator: Singapore Airlines LTD

Weather at the time

  • Temperature: 0°F (-18°C), dew point 0°F (-18°C)

Injuries

FatalSeriousMinorNone
Cabi5
Passengers115

Documents from the investigation the NTSB's docket: the evidence folder behind the report

The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), has not been read from the NTSB for this case yet; the list appears here once it has. Open the docket at the NTSB.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.