The U.S. aircraft register, updated daily
Accidents · NTSB DCA12WA002 · Preliminary: the investigation is not finished

Boeing 767 and Boeing 767 incident near Kansai, Jp, October 12, 2011

On October 12, 2011 at about 12:37 pm local time, 2 aircraft, Boeing 767 (N588HA) and Boeing 767 (JA8356), were involved in the same incident near Kansai. No one was hurt; 210 people were on board or involved.

The NTSB's probable cause their words, unchanged

The NTSB has not yet published a probable cause for this incident. Investigations usually take one to two years; this page updates when the final report is released.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
October 12, 2011 · about 12:37 pm local time
Place
Kansai, Japan
Type
Incident
Injuries
No one was hurt; 210 people were on board or involved.
Weather
not recorded
Aircraft 1
Boeing 767 3CB · all 767s on the register
Registration
N588HA · no longer on the register
Damage
Not recorded
Flight
Flight · scheduled airline rules (Part 121)
Aircraft 2
Boeing 767 381 · all 767s on the register
Registration
JA8356 · no longer on the register
Damage
Not recorded
Flight
Flight · foreign airline rules (Part 129)

The NTSB's narrative for the Boeing 767 preliminary · quoted from the NTSB record

On October 12, 2011, a Boeing 767-300, N588HA, operated by Hawaiian Airlines Inc. (HAL450), received ATC instruction to hold short of runway A at Kansai International Airport, Osaka, Japan. The Hawaiian Airlines airplane entered onto the runway at about 2137 local time (1237 UTC). At that time, a Boeing 767-300, registered JA8356, operated by All Nippon Airways Co., Ltd. (ANA8519), was on approach at about 6.5km southeast of the airport and had received landing clearance. The All Nippon Airways airplane executed a go-around on the instruction of air traffic control. Neither aircraft sustained any damage, and there were no injuries. The event is being investigated by the Japan Transport Safety Board (JTSB). The NTSB has designated a U.S. Accredited Representative as the state of manufacture under the provisions of ICAO Annex 13. All inquiries should be directed to the JTSB at the following: Japan Transport Safety Board 2-1-2, Kasumigaseki Chiyoda-Ku Tokyo, 100-8918, Japan Website:http://www.mlit.go.jp/jtsb/english.html

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The NTSB's narrative for the Boeing 767 preliminary · quoted from the NTSB record

On October 12, 2011, at Kansai International Airport, a Boeing 767-300, registered N588HA, operated by Hawaiian Airlines Inc. (HAL450), received ATC instruction to hold short of runway A. The Hawaiian Airlines airplane entered into the runway at about 21:37. At that time, a Boeing 767-300, registered JA8356, operated by All Nippon Airways Co., Ltd. (ANA8519), was on approach at about 6.5km southeast of the airport and had received landing clearance. The All Nippon Airways airplane executed a go-around on the instruction of air traffic control. Neither aircraft sustained any damage, and there were no injuries. The accident is being investigated by the Japan Transport Safety Board (JTSB). The NTSB has designated a U.S. Accredited Representative as the state of manufacture of the accident aircraft under the provisions of ICAO Annex 13. All inquiries should be directed to the JTSB at the following: Japan Transport Safety Board 2-1-2, Kasumigaseki Chiyoda-Ku Tokyo, 100-8918, Japan phone:+81-3-5253-8814

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record for the Boeing 767 from the NTSB's investigation tables, in plain English

The aircraft

  • Landing gear: fixed
  • Operator: Hawaiian Airlines INC

Weather at the time

  • Temperature: 0°F (-18°C), dew point 0°F (-18°C)

Injuries

FatalSeriousMinorNone
Cabi9
Flight crew3
Passengers196

The factual record for the Boeing 767 from the NTSB's investigation tables, in plain English

The aircraft

  • Landing gear: fixed
  • Operator: All Nippon Airways CO LTD

Injuries

FatalSeriousMinorNone
Flight crew2

Documents from the investigation the NTSB's docket: the evidence folder behind the report

The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), has not been read from the NTSB for this case yet; the list appears here once it has. Open the docket at the NTSB.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.