Boeing 737 incident near Mexico City, Mx, September 5, 2012
On September 5, 2012, a Boeing 737, registered XAJOY, suffered minor damage in an incident during landing (landing roll) near Mexico City (Mexico Intl airport). It was flown under non-U.S. commercial rules. The NTSB record does not give the injuries.
The NTSB's probable cause their words, unchanged
The NTSB has not yet published a probable cause for this incident. Investigations usually take one to two years; this page updates when the final report is released.
Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- September 5, 2012
- Place
- Mexico City, Mexico · Mexico Intl
- Type
- Incident
- Injuries
- The NTSB record does not give the injuries.
- Weather
- not recorded
- Aircraft
- Boeing 737 800 · all 737s on the register
- Registration
- XAJOY · no longer on the register
- Damage
- Minor damage
- Flight
- Flight · non-U.S. commercial rules
The NTSB's narrative preliminary · quoted from the NTSB record
On September 5, 2012, an Aeromexico Boeing 737-800, registration XA-JOY, experienced heavy vibration during the landing roll and multiple ceiling panels and passenger service units fell down in the aft cabin at Benito Juárez Mexico City International Airport (MMMX), Mexico City, Mexico. Post flight examination found that most of the left winglet fractured and was recovered on the runway. There were no injuries to any of the passengers and crew members onboard and the airplane received minor damage. The investigation is being conducted by the Mexican Dirección General de Aeronáutica Civil (DGAC). The NTSB has assigned an Accredited Representative to assist the investigation under the provisions of ICAO Annex 13 as the Country of Manufacture and Design of the airplane.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
What happened, in order
- Sys/Comp malf/fail (non-power) during landing (landing roll) defining event
The aircraft
- Landing gear: retractable
The flight
- A second pilot was aboard
Weather at the time
- Temperature: 0°F (-18°C), dew point 0°F (-18°C)
Documents from the investigation the NTSB's docket: the evidence folder behind the report
The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), has not been read from the NTSB for this case yet; the list appears here once it has. Open the docket at the NTSB.
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.