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Accidents · NTSB DCA11IA047 · Final report

Boeing 737-7Q8 incident near Chicago, Illinois, April 26, 2011

On April 26, 2011 at about 6:33 pm local time, a Boeing 737-7Q8, registered N799SW, suffered minor damage in an incident during landing (landing roll) near Chicago, Illinois (Chicago Midway airport). It was flown under scheduled airline rules (Part 121). No one was hurt; 139 people were on board or involved. The weather was instrument conditions (cloud, fog or low visibility).

The NTSB's probable cause their words, unchanged

The flight crew's delayed deployment of the speedbrakes and thrust reversers, resulting in insufficient runway remaining to bring the airplane to a stop. Contributing to the delay in deployment of these stopping devices was the flight crew's inadequate monitoring of the airplane's configuration after touchdown, likely as a result of being distracted by a perceived lack of wheel braking effectiveness. Contributing to the incident was the flight crew's omission of the Before Landing checklist, which includes an item to verify speedbrake arming before touchdown, as a result of workload and operational distractions during the approach phase of flight.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
April 26, 2011 · about 6:33 pm local time
Place
Chicago, Illinois · Chicago Midway · map
Type
Incident
Injuries
No one was hurt; 139 people were on board or involved.
Weather
instrument conditions (cloud, fog or low visibility)
Aircraft
Boeing 737-7Q8 · all 737-7Q8s on the register
Registration
N799SW · registry record · serial 28209
Damage
Minor damage
Flight
Flight · scheduled airline rules (Part 121)

The NTSB's narrative final · quoted from the NTSB record

The flight was routine until nearing the Chicago terminal area, where delays due to traffic, weather, and conflicting approaches with O’Hare International Airport resulted in an air traffic controller instructing the flight crew to expect to hold. Shortly afterward, the controller advised the crew that aircraft capable of required navigation performance (RNP) approaches to runway 13C would be accepted to MDW. The flight crewmembers mistakenly loaded and briefed a different procedure, the area navigation (RNAV) global positioning system (GPS) approach, before entering the holding pattern. While in the holding pattern, the flight crew performed a landing distance assessment using the onboard performance computer (OPC). The calculation results showed sufficient runway length for the landing in accordance with the flight manual procedures. Data from the cockpit voice recorder and the OPC indicate that the crew performed the assessment correctly. After receiving air traffic control (ATC) clearance to leave the holding pattern and begin the approach to MDW, the flight crewmembers discussed confusion about the approach instruction, likely because they had loaded and briefed the wrong approach procedure. The flight crew then identified the proper approach procedure chart. The crew subsequently reprogrammed the flight management system for the correct approach and amended some of the procedure crossing altitudes in order to follow ATC instructions. These activities at this point in the approach resulted in extra workload for the flight crew. Later, as flight 1919 neared the runway, the flight crew set flaps to 15. The flight crew of a preceding Southwest Airlines 737 arrival reported “fair” braking action on runway 13C to ATC. The air traffic controller did not advise the flight 1919 crew of the braking action report transmitted by the previous arrival; however, the incident crew overheard the report and correctly recalculated the landing distance assessment, which again indicated sufficient runway length available. The incident crew also set the airplane autobrakes appropriately for the conditions. In addition to discussion regarding the approach procedure automation, the crew had additional operational distractions in the final minutes of the approach. These included a momentary flap overspeed as the first officer attempted to set flaps to 25, assessment of a rain shower passing over the airport, and incorrect settings for minimum altitude reminders. The delay in setting flaps to 25 as the first officer waited for airspeed to decay occurred about the same time that the crew normally should have been executing the Before Landing checklist, which includes the item “speedbrake—armed.” No mention of speedbrakes or the Before Landing checklist is heard on the cockpit voice recording, and data from the flight data recorder (FDR) indicate that the speedbrakes were not armed. The airplane touched down within 500 feet of the runway threshold. After touchdown, the captain perceived a lack of braking effectiveness and quickly applied full manual brakes. Speedbrakes did not deploy upon touchdown, nor were thrust reversers deployed. About 16 seconds after touchdown, thrust reversers were manually deployed, which also resulted in speedbrake deployment per system design, when the airplane had about 1,500 feet of runway remaining. As the airplane neared the end of the pavement, the captain attempted to turn onto the connecting taxiway but was unable. The airplane struck a taxiway light and rolled about 200 feet into the grass. FDR data and component examination revealed that all airplane systems operated as expected. The automatic speedbrakes were not armed and, therefore, would not deploy upon touchdown without crew action. Extending the speedbrakes after landing increases aerodynamic drag and reduces lift, which increases the load applied to the main gear tires and makes the wheel brakes more effective. A lack of speedbrake deployment results in severely degraded stopping ability. According to the flight operations manual, braking effectiveness is reduced by as much as 60 percent. The flight crew’s delay in applying reverse thrust also contributed to the amount of runway used. Simulation studies concluded that the airplane would have stopped with about 900 feet of runway remaining if the speedbrakes had been deployed at touchdown (without reverse thrust) or with about 1,950 feet remaining if both speedbrakes and reverse thrust had been deployed at touchdown, per standard procedures. The calculated braking coefficient of the incident airplane was consistent with a “fair” braking action report, as given by the preceding Southwest Airlines 737 arrival. The braking coefficient is also in accordance with the OPC calculations.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. Landing area overshoot during landing (landing roll) defining event

The NTSB's findings

  • cause Personnel issues › Task performance › Use of equip/info › Use of equip/system › Flight crew
  • factor Personnel issues › Action/decision › Info processing/decision › Identification/recognition › Flight crew
  • factor Personnel issues › Psychological › Attention/monitoring › Monitoring equip/instruments › Flight crew
  • factor Personnel issues › Task performance › Use of equip/info › Use of checklist › Flight crew
  • cause Aircraft › Aircraft systems › Flight control system › Drag control system › Incorrect use/operation
  • cause Aircraft › Aircraft power plant › Engine exhaust › Thrust reverser › Incorrect use/operation
  • cause Personnel issues › Action/decision › Action › Delayed action › Flight crew

The aircraft

  • Seats: 149
  • Landing gear: retractable
  • Engine 1: Cfm CFM56 (turbofan); 0 hours total
  • Engine 2: Cfm CFM56 (turbofan); 0 hours total
  • Operator: Southwest Airlines CO

The flight

  • Departed from: KDEN Denver CO
  • Destination: KMDW Chicago IL
  • Flight plan: IFR
  • Runway 13C, 6,522 ft by 150 ft
  • A second pilot was aboard

Weather at the time

  • Light: daylight
  • Wind: from 220° at 10 knots, gusting 17
  • Visibility: 2 statute miles
  • Sky: broken clouds at 1,500 ft; scat at 900 ft
  • Temperature: 61°F (16°C), dew point 57°F (14°C)
  • Altimeter: 29.40 inHg
  • Observation at 6:28 pm from KMDW, 1 miles away

Injuries

FatalSeriousMinorNone
Cabi3
Flight crew2
Passengers134

Documents from the investigation the NTSB's docket: the evidence folder behind the report

28 documents, released by the NTSB on October 6, 2011. View them here, or download them; the NTSB redacts some personal details before release, and this site shows the NTSB's own titles rather than its file names.

#DocumentWhat it is
1 Pilot/operator Aircraft Accident Report, NTSB Form 6120.1 PDF, 9 pages View Download
2 Statement of Party Representatives to NTSB Investigation PDF, 3 pages View Download
3 Operations/human Performance 2 - Factual Report of Group Chairman PDF, 27 pages View Download
4 Operations/human Performance 2 - Attachment 1: Interview Summaries PDF, 37 pages View Download
5 Operations/human Performance 2 - Attachment 2: Flight Release PDF, 17 pages View Download
6 Operations/human Performance 2 - Attachment 3: Opc Landing Output PDF, 2 pages View Download
7 Operations/human Performance 2 - Attachment 4: Landing Distance Increase PDF, 2 pages View Download
8 Operations/human Performance 2 - Attachment 5: RNAV Approach Reference Card PDF, 3 pages View Download
9 Operations/human Performance 2 - Attachment 6: ASRS Database Search PDF, 24 pages View Download
10 Operations/human Performance 2 - Attachment 7: Approach Chart PDF, 2 pages View Download
11 Operations/human Performance 2 - Attachment 8: RNAV Approach Callouts PDF, 3 pages View Download
12 Operations/human Performance 2 - Attachment 9: Step 4 Simulator Profile PDF, 3 pages View Download
13 Operations/human Performance 2 - Attachment 10: Flight Crew Statements PDF, 5 pages View Download
14 Operations/human Performance 2 - Addendum 1 PDF, 4 pages View Download
15 Operations/human Performance 2 - Attachment 12: Opc Landing Performance Module PDF, 7 pages View Download
16 Operations/human Performance 2 - Attachment 13: Interview Summaries Addendum PDF, 33 pages View Download
17 Operations/human Performance 2 - Attachment 14: FAA Response Letter PDF, 16 pages View Download
18 Operations/human Performance 2 - Attachment 15: Certification of Party Representatives PDF, 5 pages View Download
19 Operations/human Performance 2 - Attachment 16: Fom Autobrakes Limitations PDF, 3 pages View Download
20 Meteorology 5 - Factual Report of Group Chairman PDF, 38 pages View Download
21 Meteorology 5 - Attachment 1 PDF, 16 pages View Download
22 Systems 9 - Factual Report of Group Chairman PDF, 10 pages View Download
23 Flight Data Recorder 10 - Factual Report of Group Chairman PDF, 11 pages View Download
24 Flight Data Recorder 10 - Attachment 1 FDR Tabular data file Download
25 Cockpit Voice Recorder 12 - Factual Report of Group Chairman PDF, 69 pages View Download
26 Aircraft Performance 13 - Performance Study PDF, 17 pages View Download
27 Video Recording PDF, 1 page View Download
28 Statement of Party Representatives to NTSB Investigation - Boeing PDF, 8 pages View Download

The same docket at the NTSB · documents without a copy here are fetched from the NTSB when you open them.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.