Boeing 767-323 incident near Keflavik, Is, April 13, 2010
On April 13, 2010 at about 1:05 pm local time, a Boeing 767-323, registered N380AN, was involved in an incident during enroute near Keflavik (Keflavik airport). It was flown under scheduled airline rules (Part 121). 5 people had minor injuries; 140 others were unhurt.
The NTSB's probable cause their words, unchanged
The NTSB has not yet published a probable cause for this incident. Investigations usually take one to two years; this page updates when the final report is released.
Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- April 13, 2010 · about 1:05 pm local time
- Place
- Keflavik, Iceland · Keflavik
- Type
- Incident
- Injuries
- 5 people had minor injuries; 140 others were unhurt.
- Weather
- not recorded
- Aircraft
- Boeing 767-323 · all 767-323s on the register
- Registration
- N380AN · no longer on the register · serial 25449
- Damage
- Not recorded
- Flight
- Flight · scheduled airline rules (Part 121)
The NTSB's narrative preliminary · quoted from the NTSB record
On April 13, 2010, at 1:05pm local time, a Boeing 767, US registration N380AN, operated by American Airlines as a scheduled flight from Paris to DFW, diverted to Keflavik, Iceland, following reports of fumes in the cabin and cabin reports of illness. The flight landed safely. 5 cabin crewmembers experienced severe vertigo. This incident is being investigated by the AAIB-Iceland. The NTSB designated a U.S. Accredited Representative to the AAIB-Iceland's investigation under the provisions of the International Civil Aviation Organization (ICAO) Annex 13 as the state of the operator and manufacture of the airplane. All inquiries should be directed to: Aircraft Accident Investigation Board Hus FBSR Flugvallarvegi 101 Reykjavik Iceland Website: http://www.rnf.is
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
What happened, in order
- Cabin safety event during enroute
The aircraft
- Seats: 330
- Landing gear: retractable
- Engine 1: Ge CF6-80 SERIES (turbofan); 0 hours total
- Engine 2: Ge CF6-80 SERIES (turbofan); 0 hours total
- Operator: American Airlines INC
The flight
- Departed from: LFPG Paris
- Destination: KDFW Dallas TX
- Flight plan: IFR
- A second pilot was aboard
Weather at the time
- Temperature: 0°F (-18°C), dew point 0°F (-18°C)
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Cabi | 5 | |||
| Flight crew | 2 | |||
| Passengers | 138 |
Documents from the investigation the NTSB's docket: the evidence folder behind the report
The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), has not been read from the NTSB for this case yet; the list appears here once it has. Open the docket at the NTSB.
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.