Mcdonnell Douglas MD-80 incident near Dfw, Texas, September 25, 2003
On September 25, 2003 at about 11:50 am local time, a Mcdonnell Douglas MD-80, registered N462AA, was involved in an incident near Dfw, Texas. It was flown under scheduled airline rules (Part 121). 8 people had minor injuries; 86 others were unhurt.
The NTSB's probable cause their words, unchanged
The improper maintenance of the tailcone evacuation system, which prevented the evacuation slide from inflating during an evacuation due to smoke/fumes in the cabin.
Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- September 25, 2003 · about 11:50 am local time
- Place
- Dfw, Texas
- Type
- Incident
- Injuries
- 8 people had minor injuries; 86 others were unhurt.
- Weather
- not recorded
- Aircraft
- Mcdonnell Douglas MD-80
- Registration
- N462AA · registry record
- Damage
- Not recorded
- Flight
- Flight · scheduled airline rules (Part 121)
The NTSB's narrative final · quoted from the NTSB record
The airliner experienced fumes and smoke in the cabin after powering back from the gate. The airplane was about 200 feet from the jetway when the captain initiated an emergency evacuation. The airplane was not damaged, and 8 of the 89 passengers sustained minor injuries during the evacuation. During the emergency evacuation, the tailcone slide deployed but did not automatically inflate. An off-duty flight attendant reported that she attempted to manually inflate the slide but that she could not locate the red manual inflation handle on the slide's girt. She observed a small metal ring near where the red manual inflation handle should have been located and tried unsuccessfully to inflate the slide numerous times by pulling on that ring. The off-duty flight attendant then blocked the tailcone exit and directed passengers to other exits. The investigation revealed an improperly rigged cable assembly due to improper maintenance of the tailcone evacuation system by the airline. Additionally, other slides were found with similar problems. The slide manufacturer, Air Cruisers, had issued a service bulletin (SB) to address the problem. On May 10, 2004, the Safety Board issued two recommendations (A-04-42 and -43) to the FAA to expeditiously issue an airworthiness directive to require operators to implement the SB on an accelerated schedule and not wait for the slides' next regularly scheduled maintenance interval, and to require operators that are operating airplanes with the affected slides inflation cables that have been improperly modified to include a manual inflation cable handle with a key ring, to reinstall new, unmodified inflation cables at the next scheduled maintenance opportunity.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
Pilot
- Injury: no injuries
Co-pilot
- Injury: no injuries
The aircraft
- Landing gear: fixed
- Operator: American Airlines INC
Weather at the time
- Temperature: 0°F (-18°C), dew point 0°F (-18°C)
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Crew | 5 | |||
| Passengers | 8 | 81 |
Documents from the investigation the NTSB's docket: the evidence folder behind the report
The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), has not been read from the NTSB for this case yet; the list appears here once it has. Open the docket at the NTSB.
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.
