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Accidents · NTSB CEN15FA210 · Final report

Eurocopter Deutschland GMBH MBB BK 117 C-2 accident near Austin, Texas, April 28, 2015

On April 28, 2015 at about 2:50 am local time, a 2009 Eurocopter Deutschland GMBH MBB BK 117 C-2 (helicopter), registered N392TC, was involved in an accident during maneuvering (low-alt flying) near Austin, Texas. It was a public-use flight (local) under public-use (government) rules. 1 person was killed; 2 others were unhurt. The weather was visual conditions (good weather).

The NTSB's probable cause their words, unchanged

The helicopter rescue specialist was not properly attached to the hoist system, which resulted in a fall during a night hoist operation.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
April 28, 2015 · about 2:50 am local time
Place
Austin, Texas · map
Type
Accident
Injuries
1 person was killed; 2 others were unhurt.
Weather
visual conditions (good weather)
Aircraft
Eurocopter Deutschland GMBH MBB BK 117 C-2, built 2009
Registration
N392TC · registry record · serial 9286
Damage
Not recorded
Flight
Public-use flight (local) · public-use (government) rules

The NTSB's narrative final · quoted from the NTSB record

A helicopter with a pilot, a hoist operator, and a helicopter rescue specialist (rescuer) on board was dispatched to transport an injured person out of an area of rough terrain. Based on the patient's location and the time of the call, a night hoist operation was planned. The helicopter arrived on scene, and the hoist operator lowered the rescuer and equipment from the helicopter. While the rescuer and ground personnel prepared the patient for transport, the pilot and hoist operator looked for a nearby landing zone. Upon hearing radio calls from the rescuer that the patient was ready, the helicopter returned to the patient's location, and the hoist operator lowered the hoist hook. The patient, who was in a Bauman bag, and the rescuer were then lifted from the ground by the hoist. The hoist operator continued to reel in the patient and the rescuer as the helicopter transitioned from a hover to forward flight. When the patient and rescuer were about 10 ft below the helicopter's skids, the rescuer fell about 100 ft to the ground. The ground personnel who helped the rescuer prepare the patient for transport did not report seeing anything unusual. They said that, during the initial part of the lift, the rescuer and patient went into some tree branches, the helicopter maneuvered away from the tree, and then the rescuer and patient were lifted up towards the helicopter. Examination of the rescuer's equipment did not reveal any failures or malfunctions that would explain the fall. Additionally, examination of the hoist hook and helicopter equipment did not reveal any abnormities. Also, review of video from a camera located on the hoist did not identify any failures in the equipment nor did it show how the rescuer was initially hooked into the hoist. In the absence of any equipment failure, it is likely that the rescuer was not properly fastened to the hoist.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

What happened, in order

  1. External load event (Rotorcraft) during maneuvering (low-alt flying) defining event

The NTSB's findings

  • cause Personnel issues › Action/decision › Action › Incomplete action › Flight crew

Pilot

  • Certificate: commercial pilot
  • Ratings: multi-engine land; single-engine land; instrument: airplane; instrument: helicopter; rotorcraft: helicopter
  • Flight time: 5,512 hours in all; 315 in this make and model; 3,604 as pilot in command
  • Medical certificate: Class 2 (without waivers/limitations)
  • Seat: rgt
  • Injury: no injuries

Other crew

  • Seat: rear
  • Injury: fatal

Other crew

  • Seat: rear
  • Injury: no injuries

The aircraft

  • Airframe total time: 1,467.5 hours
  • Last inspection: approved inspection programme, January 5, 2015
  • Landing gear: fixed
  • Engine 1: Turbomeca Arriel (turboshaft); 0 hours total
  • Engine 2: Turbomeca Arriel (turboshaft); 0 hours total

The flight

  • Departed from: Austin TX
  • Destination: Austin TX

Weather at the time

  • Light: night
  • Wind: from 360° at 4 knots
  • Visibility: 10 statute miles
  • Sky: clear
  • Temperature: 73°F (23°C), dew point 54°F (12°C)
  • Altimeter: 29.78 inHg
  • Observation at 2:51 am from KATT

Injuries

FatalSeriousMinorNone
Flight crew12

Documents from the investigation the NTSB's docket: the evidence folder behind the report

11 documents, released by the NTSB on March 7, 2016. View them here, or download them; the NTSB redacts some personal details before release, and this site shows the NTSB's own titles rather than its file names.

The same docket at the NTSB · documents without a copy here are fetched from the NTSB when you open them.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.