Bombardier CL-600-2C10 incident near Chicago, Illinois, December 16, 2008
On December 16, 2008 at about 4:39 am local time, a Bombardier CL-600-2C10, registered N511MJ, suffered minor damage in an incident during approach (IFR initial approach) near Chicago, Illinois (Chicago O'Hare International airport). It was flown under scheduled airline rules (Part 121). No one was hurt; 32 people were on board or involved. The weather was visual conditions (good weather).
The NTSB's probable cause their words, unchanged
The failure of the left landing gear to extend due to improper maintenance when the landing gear door was replaced. Contributing to the incident was the manufacturer's inadequate maintenance manual instructions.
Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- December 16, 2008 · about 4:39 am local time
- Place
- Chicago, Illinois · Chicago O'Hare International · map
- Type
- Incident
- Injuries
- No one was hurt; 32 people were on board or involved.
- Weather
- visual conditions (good weather)
- Aircraft
- Bombardier CL-600-2C10 · all CL-600-2C10s on the register
- Registration
- N511MJ · no longer on the register · serial 10104
- Damage
- Minor damage
- Flight
- Flight · scheduled airline rules (Part 121)
The NTSB's narrative final · quoted from the NTSB record
During the landing approach, the landing gear "Gear Disagree" warning message appeared. The flight crew performed the appropriate emergency checklists without success. An emergency landing was conducted with a fully extended nose and right main landing gear, but the left main landing gear was not extended. The pilot reported that he was able to keep the left wing up for only a few seconds before it contacted the runway. The airplane skidded to a stop with the left wing supported by the wing flaps and the outboard leading edge slats. The inspection of the airplane revealed that the landing gear belly fairing was fractured. The inspection further indicated that the left main landing gear door had intruded over the belly fairing and weather seal at the fracture area, and had become "hung up" and was not able to extend to the down position. The clearance between the left landing gear door and the belly fairing was measured while the landing gear was in the stowed position. The investigation revealed that the manufacturer’s Aircraft Maintenance Manual (AMM) did not specify the clearance measurement for zone “E”, which was the zone that corresponded to the fractured belly fairing. A review of the airplane’s maintenance records indicated that the left main landing gear door had been replaced at the manufacturer's heavy maintenance facility in September 2007. A maintenance review revealed that the door was rigged and checked with the use of the aircraft hydraulic pumps instead of the external hydraulic power unit as required by the AMM. As a result of the investigation findings, the following safety actions were taken: 1. On December 23, 2008, Bombardier issued Service Letter CRJ700/900-SL-32-039, “Body Fairing Seal Inspection Common to MLG Inboard Door” to provide operators with guidelines for inspecting the body fairing seal common to the main landing gear inboard doors at the next convenient maintenance opportunity (i.e., 72 hour or 100 flight hours). 2. On December 24, 2008, Bombardier issued Reference Instruction Letter (RIL) No. 1583, "Clarification of clearance for MLG door installation." It stated that it was permissable to use the clearances shown in AMM 32-12-01-220-801-A02 Fig 502 during utilization of AMM 32-12-01-220-801-A01 Figure 501. 3. On January 28, 2009, the Federal Aviation Administration (FAA) issued a Special Airworthiness Information Bulletin (SAIB) No. NM-09-06. The SAIB stated that the FAA “strongly recommends that the affected operators comply with Bombardier Service Letter CRJ700/900-SL-32-039 at the earliest opportunity.” 4. Mesa Airlines conducted a fleetwide inspection of their aircraft and found no other door seal anomalies. Bombardier plans to issue a revised AMM procedure to indicate the proper clearances for zone E. The FAA plans to issue an AD once Bombardier makes the revision to the AMM.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
What happened, in order
- Sys/Comp malf/fail (non-power) during approach (IFR initial approach) defining event
- Landing gear not configured during landing
The NTSB's findings
- cause Aircraft › Aircraft handling/service › Maintenance/inspections › Unscheduled maint checks › Incorrect service/maintenance
- cause Aircraft › Aircraft structures › Doors › Landing gear doors › Incorrect service/maintenance
- cause Aircraft › Aircraft structures › Doors › Landing gear doors › Related maintenance info
- cause Personnel issues › Task performance › Maintenance › Installation › Maintenance personnel
- factor Organizational issues › Development › Manufacture/production › Document/info production › Manufacturer
Pilot
- Certificate: airline transport pilot, flight instructor
- Ratings: multi-engine land; single-engine land; instructor: airplane multi-engine; instructor: airplane single-engine; instructor: instrument airplane; instrument: airplane
- Flight time: 3,100 hours in all; 570 in this make and model; 150 in the last 90 days; 40 in the last 30 days; 1,750 as pilot in command; 1,000 on instruments
- Last flight review: September 12, 2008
- Medical certificate: Class 1 (with waivers/limitations)
- Seat: left
- Injury: no injuries
Co-pilot
- Certificate: commercial pilot
- Ratings: multi-engine land; single-engine land; instructor: airplane multi-engine; instructor: airplane single-engine; instructor: instrument airplane; instrument: airplane
- Flight time: 1,450 hours in all; 210 in this make and model; 210 in the last 90 days; 10 in the last 30 days; 900 as pilot in command; 700 on instruments
- Last flight review: July 18, 2008
- Medical certificate: Class 1 (without waivers/limitations)
- Seat: rgt
- Injury: no injuries
The aircraft
- Airframe total time: 14,596 hours
- Last inspection: continuous airworthiness programme, December 13, 2008
- Maximum gross weight: 75,250 lb
- Seats: 64
- Landing gear: fixed
- Engine: General Electric CF34-8C1 (turbofan); 0 hours total
- Operator: Mesa Airlines, Inc
The flight
- Departed from: ORD Chicago IL at 3:00 am
- Destination: ORD Chicago IL
- Flight plan: IFR
- Runway 28, 13,000 ft by 150 ft
- A second pilot was aboard
Weather at the time
- Light: night
- Wind: from 360° at 10 knots
- Visibility: 10 statute miles
- Sky: broken clouds at 20,000 ft; a few clouds at 2,100 ft
- Temperature: 10°F (-12°C), dew point 1°F (-17°C)
- Altimeter: 30.59 inHg
- Observation at 4:53 am from ORD
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Cabi | 2 | |||
| Flight crew | 2 | |||
| Passengers | 28 |
Documents from the investigation the NTSB's docket: the evidence folder behind the report
The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), has not been read from the NTSB for this case yet; the list appears here once it has. Open the docket at the NTSB.
Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.
