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Accidents · NTSB ANC04IA025 · Final report

Boeing 767-300 ER incident near Miami, Florida, February 19, 2004

On February 19, 2004 at about 7:10 pm local time, a Boeing 767-300 ER, registered PHMCL, was involved in an incident near Miami, Florida (Miami Intl airport). It was flown under foreign airline rules (Part 129). No one was hurt; 290 people were on board or involved. The weather was visual conditions (good weather).

The NTSB's probable cause their words, unchanged

The inadequate quality of material in the main landing gear bogie pivot pin, which resulted in a premature fracture of the pin.

Source: NTSB aviation accident database, copy made October 5, 2026. Docket and reports at the NTSB.

What the record shows

Date
February 19, 2004 · about 7:10 pm local time
Place
Miami, Florida · Miami Intl · map
Type
Incident
Injuries
No one was hurt; 290 people were on board or involved.
Weather
visual conditions (good weather)
Aircraft
Boeing 767-300 ER · all 767-300 ERs on the register
Registration
PHMCL · no longer on the register · serial 26469
Damage
Not recorded
Flight
Flight · foreign airline rules (Part 129)

The NTSB's narrative final · quoted from the NTSB record

The flight crew of a Dutch registered Boeing 767-300 ER airplane reported that during landing rollout, as they applied the brakes, they noted a significant airframe vibration, and a pronounced rumbling noise. During a postincident inspection, maintenance personnel discovered a broken landing gear pivot pin on the right main landing gear truck. The landing gear bogie pivot pin was removed from the incident airplane's main landing gear bogie beam. A residual amount of dried grease was noted on the fractured pivot pin and associated bogie beam bushings. A senior materials engineer from the NTSB's Materials Laboratory reported that most of the chromium plating was missing from the pin's shank, and the underlying steel was worn, corroded, and displayed signs of heat damage. He noted that the originating fracture region contained corrosion pits. The fracture features noted are typical of stress corrosion cracking. The airplane's flight data recorder (FDR) showed that the incident landing was within normal operating tolerances. On April 8, 2004, Boeing Commercial Airplane Group issued Alert Service Bulletin 767-32A0199, which requires the replacement of the current pivot pins with pins made of a different type of steel. According to Boeing Commercial Airplane Group, the new steel is more resistant to heat damage, and less susceptible to stress corrosion cracking.

The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.

The factual record from the NTSB's investigation tables, in plain English

Pilot

  • Certificate: foreign licence
  • Seat: left
  • Injury: no injuries

Co-pilot

  • Certificate: commercial pilot
  • Ratings: multi-engine land; single-engine land; instrument: airplane
  • Seat: rgt
  • Injury: no injuries

The aircraft

  • Airframe total time: 63,592 hours
  • Last inspection: approved inspection programme, February 12, 2004; 103 hours since
  • Maximum gross weight: 412,000 lb
  • Seats: 292
  • Landing gear: retractable
  • Engine: Pratt & Whitney PW 4060-3 (turbofan); 0 hours total

The flight

  • Departed from: AMS Amsterdam at 9:23 am
  • Destination: MIA Miami FL
  • Flight plan: IFR
  • Runway 12, 9,354 ft by 150 ft
  • A second pilot was aboard

Weather at the time

  • Light: daylight
  • Visibility: 10 statute miles
  • Sky: clear
  • Temperature: 75°F (24°C), dew point 0°F (-18°C)

Injuries

FatalSeriousMinorNone
Crew10
Passengers280

Documents from the investigation the NTSB's docket: the evidence folder behind the report

The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), has not been read from the NTSB for this case yet; the list appears here once it has. Open the docket at the NTSB.

Everything on this page comes from the NTSB's public records. The narrative, probable cause and findings are the NTSB's own words; the coded tables behind the report are written out in plain English, with pilots' ages, home towns and medical details left out. The documents and photographs are the NTSB's docket, shown as the NTSB released them. This site's own text never names anyone involved. A preliminary report can change; the final report usually follows one to two years later, and the page is refreshed when it does.