Boeing 737 accident near Fort Meyers, Florida, April 12, 2019
On April 12, 2019 at about 3:16 am local time, a 2002 Boeing 737, registered N31412, was involved in an accident during landing (landing roll) near Fort Meyers, Florida (Southwest Florida Intl airport). It was flown under scheduled airline rules (Part 121). 1 person was seriously injured; 107 others were unhurt. The weather was visual conditions (good weather).
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The NTSB's probable cause their words, unchanged
missing attach screws on the aft galley oven, which allowed it to become dislodged landing, injuring a flight attendant.
Source: NTSB aviation accident database, copy made October 4, 2026. Docket and reports at the NTSB.
What the record shows
- Date
- April 12, 2019 · about 3:16 am local time
- Place
- Fort Meyers, Florida · Southwest Florida Intl · map
- Type
- Accident
- Injuries
- 1 person was seriously injured; 107 others were unhurt.
- Weather
- visual conditions (good weather)
- Aircraft
- Boeing 737 924, built 2002 · all 737s on the register
- Registration
- N31412 · registry record · serial 30129
- Damage
- Not recorded
- Flight
- Flight · scheduled airline rules (Part 121)
The NTSB's narrative final · quoted from the NTSB record
On April 11, 2019, about 2316 eastern daylight time, United Airlines flight 2260, a Boeing 737-924, N31412, the aft galley oven dislodged during landing at Southwest Florida International Airport(KRSW), Fort Myers, Florida. Of the 107 passengers and crew onboard, one flight attendant sustained serious injuries. The airplane was not damaged. The flight was operating under the provisions of 14 Code of Federal Regulations (CFR) Part 121 as a regularly scheduled passenger flight from the George Bush Intercontinental Airport (KIAH), Houston, Texas, to KRSW. After touchdown on runway 24, the aft galley oven became dislodged, and the aft galley flight attendant attempted to restrain it causing her injury. After taxiing to the gate and deplaning, the flight attendant was treated by emergency medical personnel and transported to the hospital where she was diagnosed with a fractured left forearm. Post flight examination found multiple attach screws on the bottom of the oven were missing, which allowed the oven to slide out of its compartment during the landing. Subsequent to the accident, the operator conducted a fleet inspection of the oven housing attach screws.
The complete narrative as the NTSB published it. The NTSB's docket holds the report as a PDF and any photographs, statements and other documents from the investigation.
The factual record from the NTSB's investigation tables, in plain English
What happened, in order
- Cabin safety event during landing (landing roll) defining event
The NTSB's findings
- Personnel issues › Task performance › Maintenance › (general) › Maintenance personnel
Pilot
- Certificate: airline transport pilot, private
- Ratings: multi-engine land; single-engine land; instructor: airplane multi-engine; instructor: airplane single-engine; instrument: airplane
- Flight time: 18,706 hours in all; 6,687 in this make and model; 156 in the last 90 days; 61 in the last 30 days; 6,956 as pilot in command; 1,350 on instruments
- Last flight review: September 20, 2019
- Medical certificate: Class 1 (without waivers/limitations)
- Seat: left
- Injury: no injuries
Pilot
- Certificate: airline transport pilot, private
- Ratings: multi-engine land; single-engine land; instrument: airplane
- Flight time: 10,499 hours in all; 6,737 in this make and model; 211 in the last 90 days; 68 in the last 30 days; 2,079 as pilot in command
- Last flight review: November 11, 2018
- Medical certificate: Class 1 (without waivers/limitations)
- Seat: rgt
- Injury: no injuries
The aircraft
- Airframe total time: 52,524 hours
- Last inspection: continuous airworthiness programme, May 4, 2019
- Maximum gross weight: 174,198 lb
- Seats: 179
- Landing gear: retractable
- Engine 1: Cfm Intl. CFM56 SERIES (turbofan); 15,377 hours total
- Engine 2: Cfm Intl. CFM56 SERIES (turbofan); 10,558 hours total
- Operator: United Airlines
The flight
- Departed from: KIAH Houston TX at 1:18 am
- Runway 24, 12,000 ft by 150 ft
Weather at the time
- Light: night
- Wind: from 250° at 8 knots
- Sky: clear
- Temperature: 79°F (26°C), dew point 61°F (16°C)
- Observation at 11:15 pm from Fort
Injuries
| Fatal | Serious | Minor | None | |
|---|---|---|---|---|
| Cabi | 1 | 4 | ||
| Flig | 2 | |||
| Passengers | 101 |
Documents from the investigation the NTSB's docket: the evidence folder behind the report
The docket, the folder of records gathered during an investigation (maintenance records, photographs, witness statements, examinations), has not been read from the NTSB for this case yet; the list appears here once it has. Open the docket at the NTSB.
About this page
Everything above comes from the NTSB's public accident database: the narrative, probable cause and findings are the NTSB's own words, and the coded tables behind its report (pilot, aircraft, flight, weather, injuries, sequence of events) are written out in plain English. Pilots' ages, home towns and medical details are left out on purpose. The documents and photographs are the NTSB's docket, the folder of records gathered during the investigation, shown as the NTSB released them (the NTSB redacts some personal details first) and listed under the NTSB's own titles. This site's own text never names pilots, passengers or anyone else involved. A preliminary report describes what is known soon after the event and can change; the final report, with the probable cause, usually follows one to two years later and this page is refreshed when it does. Case number DCA19CA137.